#25: Where shall we meet again?

Designer (4)

If you are of the 400 million or so users of Microsoft 365, you probably use email as one of the key services, provided by Exchange Online. A little more than 28 years ago, Microsoft released Exchange Server, its first proper server product* and a key progenitor of Active Directory, an enabler of pervasive use of email in business and even standardising the means to deliver mail to your mobile.

Though its main usage is email and calendaring, Exchange was designed in an era when “groupware” was the next big thing; the idea was that the server would be a database of loosely structured data that end users would interact with using forms to display and edit those data. As it happens, an email message is just a bunch of data items like the recipients’ names, the subject and a whole load of hidden fields used in routing, storing and managing that message. When you open that message in Outlook, it uses a form which looks like an email to interpret the fields.

clip_image002Outlook 97 and its numerous successors all feature a form editing capability – right-click on the toolbar, choose Customize then on the resulting dialog, you’ll see a hidden “Developer” tab.

Tick that box to unveil it and you’ll see a new ribbon tab with all kinds of functions, one of which is to choose a form from various libraries, or even design a new one (based on an existing form, such as an email or a contact card).

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A relatively simple use of this kind of thing would be to add a custom field or two to an existing form; it might be easier to use categories but if you wanted to include some more structured information to a contact form, for example, you could put additional data fields with validation logic behind them. Essentially what you’d be doing here is adding some custom fields to the database, and you’d also be customizing the form which is used to view and edit that newly extended data structure.

For one practical application of this technique, see ToW 259, which shows you how to track who you sent and received Christmas cards to/from, by modifying your contacts form.

The downside of customizing a form is that you need to distribute the newly extended form otherwise people won’t be able to see the additional fields – that’s essentially an automatic process when using Exchange and Outlook within a single organization (the form is published on the server), but it becomes a whole lot messier when dealing with external parties. And it doesn’t work at all on web, or mobile, or the “New Outlook” (which is basically the web client wrapped up to look like an app). So, it’s super useful these days.

New Outlook, new Meetings

clip_image006One of the subtle changes that New Outlook introduces to anyone who switches from Old Outlook, is a change in name to a key part of its functionality. In Outlook, you have appointments (which are things you put in your own diary) and meetings (which are appointments to which you invite other people or resources – or have been invited by the organizer – and that changes the form which is used to interact with the calendar entry).

New Outlook simply has “Events”, which essentially combines the previous two concepts in one. As well as a different UI, New Outlook adds some other functions, like the “In-person event” button, which lets you make the point that a meeting is taking place IRL rather than only virtually.

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This same functionality is not available in Old Outlook or in mobile versions, only in Web App and New Outlook – but that doesn’t really matter too much, as all the “in-person” switch does is to append “[In-person]” to the end of the Title line.

Clearing the switch removes the text, though it’s just searching for that string and hacking it out (set a Subject line of I like people [In-person] [In-person] [In-person] and then toggle the switch back and forth a couple of times to observe). A more elegant way of building this would have been to make a new field on the Appointment / Meeting object called “in-person” and then had Outlook et al flip that switch, rather than just tagging a bit of text on. Oh well

If you’d like to explore what lies beneath your favourite Outlook form, try opening the item (Contact, message, Task etc) in Old Outlook, and if you don’t see a Developer tab, repeat the exercise from earlier and right-click / customize / enable Developer. You’ll then see a “Design This Form” option, which flips your current item into developer mode, exposing hidden regions. Look in the “all fields” tab, and you’ll find every property that has been set on the item.

This trick can be useful for finding out when an appointment has really been created in someone else’s calendar (if they share their calendar) – if they are suddenly unavailable to meet, you could see if they had that blocking appointment in there already or just created it after you’d asked…

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APPENDIX

Email was first invented in 1971, and by the mid 1990s it was in common use amongst people who worked on terminals or desktop computers as a large part of their job. While standards like X400 and SMTP existed for exchanging email with other entities, you weren’t going to be emailing your bank manager or booking a doctors appointment. For some reason, X400 never really took off as intended – who knows why? Most companies which used email relied on it for internal communications – IBM’s NOSS internal system (a PROFS implementation) had over 350,000 users by the end of the 1980s, with no easy way to send email to external parties.

As dial-up services like AOL and ComuServe started gaining popularity amongst home users, and those walled-garden opened up and allowed exchange of email over the internet, companies began to adopt email more widely and people would start to put their email address on their business cards (alongside their fax number).

*Exchange was arguably Microsoft’s first proper server product, apart from Windows NT Server on which it ran. There were other back-end products which pre-dated Exchange, like SMS (systems management software), SNA server (for communicating with mainframes) and the early NT variants of SQL Server which had been based on Sybase’s SQL Server. These and Exchange had been bundled together as Microsoft BackOffice for a while. Exchange was the first Microsoft server product that most end users would interact with.

#24: Googly Embalmer

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Late last century, when the big tech firms of the day were often led by sometimes spiky characters (McNeally, Gates, Ellison etc), one such luminary famously wrote about the two helmsmen of Microsoft’s push into corporate computing. Ray Noorda, erstwhile CEO of PC networking pioneer Novell famously referred to Bill and Steve as “the Pearly Gates and the Emballmer: one promises you heaven, the other prepares you for the grave”. Thankfully, they didn’t always take themselves too seriously (and here’s the original).

Modern day technology firms have a ruthless attitude to preparing their own products to go 6 feet under. Rapidly killing off failing projects or taking sometimes unpopular and abrupt changes in strategy are the underside of rapid innovation and shifting business models. Two of the most popular posts in the old Tip o’ the Week archive were Tip o’ the Week 350 – Killing me Softly, part I and 353 – Killing me Softly, part II, celebrating some of the old tech that has been and gone.

Apple somewhat aggressively moved the Mac from the Motorola 68000 CPU architecture to Intel X86 and then ARM (at the expense of backwards compatibility – you’re holding it wrong), though hindsight shows both shifts were smart when it came to the ensuing products. Microsoft tried to adopt ARM with Windows 8 and the Surface RT. And we all know how that worked out.

There have been several other attempts at shifting Windows from Intel to ARM architecture, and none have really taken hold – but reports have emerged of a forthcoming Surface Laptop which promises to take the fight back to the MacBook in terms of performance and battery life.

All about the Pod

The term “podcast” (a fusion of iPod and broadcast) might be 20 years old, but the last few years have seen an explosion of content as well-known faces take to putting out regular shows to be streamed, downloaded and listened-to on phones or watched on screens.

Some of the most popular podcasts are depressingly formulaic, but there are so many joyous, informative and hilarious ones that are worth seeking out. It’s no wonder that traditional media is both embracing the format at speed while presumably figuring out how to monetize it.

Google announced last year that they were deep-sixing their popular Google Podcasts mobile app (describing it as a “turndown” like they’re tucking it in for the night rather than euthanising it), in favour of the expanded YouTube Music offering. In some ways, this makes sense as popular podcasts are increasingly using YouTube to also publish video (mostly of headphone-wearing people speaking into a giant mic while looking at 45 degrees to their camera).

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Why miss the opportunity to unify the podcast and video publishing process, while also finding ways to sell more adverts to the listeners?

US users had the rug pulled in April but the reprieve for international listeners has recently been announced as coming to an end, and Podcasts will retire for everyone in June 2024.

So what next? The lead contender for iOS users is probably Apple Podcasts, but for Android users or if you’re an existing Google Podcast user then you might want to try other alternatives. YouTube Music is clearly the preferred option in Google’s eyes, but there are many options – Spotify & Amazon Music both have podcasting support and might push fewer ads at paid-for subscribers.

Free podcasting apps and services abound but run the risk of suddenly disappearing or retreating behind a subscription paywall – current front runner is probably Pocket Casts.

For more fun looking at all the other product Google has binned, see Google Graveyard – Killed by Google and check out Microsoft Graveyard – Killed by Microsoft too.

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#23: Licensing the overlords

People might be using AI to create new art and for writing but most would prefer it to take the drudgery out of their life; and that doesn’t just mean summarizing your emails. One day, technology might fulfil that Keynesian idyll of having more leisure time than we know what to do with, but for now we’re reduced to automating a few tedious tasks while replacing them with new ones.

Robotics pioneers dreamt of having autonomous domestic servants. Aside from pervasive advancement made in manufacturing, most have been somewhat underwhelming, despite some amazing looking machines. Boston Dynamics recently unveiled the frankly terrifying new Atlas humanoid robot…

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… as a replacement to the previous variant which had been the star of many videos (including the “Do You Love Me” viral hit)…

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… even if its cost and complexity meant it was good for little more than making fancy videos. Why make a machine that looks and acts vaguely like a human if all it needs to do is move things around, where a machine dedicated to that specific task could be built more simply and with less money?

If the rise of AI and robots is giving you cause for concern, allay some of those fears with the Reddit group, /r/sh**tyrobots, which showcases epic fails of people with perhaps too much time on their hands. (The same could be said of much of Reddit but that’s another topic altogether).

One aspect of AI and robots that is conveniently overlooked is the huge cost of doing them well; don’t expect future technologies to do everything and answer all your questions without something in return, whether that’s sharing all your information with them or handing over all your money and other stuff.

Software robotics

In current times, using software to take care of tedious tasks imposed by other software can bring immediate benefits without costing the earth. Collectively known as RPA or Robotic Process Automation, the field varies from simple If-This-Then-That type logic which can knit different systems together, to altogether more engineered solutions that are part of a much bigger development.

Microsoft’s own Power Automate – formerly known as “Microsoft Flow” – starts off with an easy-to-use editor not unlike IFTTT but can encompass web-based logic or can be run on a PC to help automate repetitive tasks within installed applications. There’s a Copilot for Power Automate (of course) and AI can help to figure out what you’re trying to automate locally too.

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Keep up to speed with what’s new in Power Automate on the Release Wave documentation or on the fairly frequently updated blog.

Licensing for dummies

Power Automate is free for some things, but costs money for others. Some external systems are free to connect to, while others need you to pay directly or have an existing license. If you were designing a licensing scheme, you certainly wouldn’t start from here, in fact you could make a profession out of understanding Microsoft licensing.

Dynamics 365 pricing is going to rise pretty significantly in October 2024, though it’s the first such hike in 5 years. Still, the recent Business Applications Launch Event showed where some of the money is going; the tl;dr summary is, “Ooooh, isn’t Copilot GREAT!”.

Sometimes, Microsoft’s licensing complexity is due to external factors, though. Various competitors have also been complaining about how unfair it is that Redmond has bundled Teams in with Office 365 rather than making customers pay for it separately, and the EU pressured Microsoft to remove it from Office suites sold in Europe.

Remember the EU forcing Microsoft to ship separate versions of Windows that didn’t include a media player, because Real Networks complained? Consumers all over the world must have rejoiced.

Rather than offer a specific version to EU customers alone, Microsoft has decided to revamp the M365 suite worldwide into “with Teams” and “without Teams” versions. What this means in practice is that if you do use Teams already, you can carry on running for the same money – for now at least – depending on how you license your M365. Details are set out here.

Some customers might welcome that they can now buy their M365 subscriptions for a few $/user less than before, if they don’t currently use Teams and especially if they do subscribe to Slack, Zoom, Webex (yes, it’s still there) etc. For anyone currently using Teams it either makes no difference, or it raises the prospect of one day having to pay a $/user fee on top of the core M365 suite, and at least on the plans for M365 Enterprise for new subscribers, that will cost them more than they’d pay today.

Currently, personal/family plans are unaffected, and “business” subscriptions for M365 are available as previously or newly-discounted without Teams. Enterprise users will need to get to grips with the idea of paying for Teams separately unless they’re existing subscribers, in which case for a while, at least they don’t need to. Easy as that.

Someone has to pay the ferryman.

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No automated wirting here. If you enjoy the process of writing and the creativity it can unleash, the last thing you’d want is to have it machine-generated. AI drafting is for boring documents which will probably only get summarized by AI at the point of consumption, so who cares if they are dry and dull? Tip of the Week remains a 100% hand-crafted endeavour. Well, apart from some of the banner images because, you know, DALL-E et al can draw some groovy stuff.

#22: A Moment in time

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As the sun momentarily disappeared for many, strange things happened – like 50 year-old album-closing songs from moon-related LPs making into the iTunes charts, alongside that 80s power ballad about dove throwing.

You might think days like these don’t happen very often, but they’re probably more regular than you think, though often the path of totality is not over such a populous area as the latest eclipse. Book your Airbnb in Cornwall ready for the next total eclipse in only 66 years, or hang out in London for the one after that? Still, this time at least, we survived the Rapture.

For more moon-related shenanigans, do go and see The Moonwalkers in London before October 2024, and check out the ever-engaging The Rest is History duo interviewing Tom Hanks and shooting the breeze about the fascination with the Apollo lunar missions.

Back on terra firma, this past week saw Microsoft push out the latest stack of updates to Windows 11 which provide fixes to known issues as well as tweaks to the operating system, including the previously-discussed ability to remove the click-bait “news” stories from the Widgets board that may be visible on the lower left of the task bar or by pressing WindowsKey+W.

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Windows 11 “Moment 5(remember the days when Service Packs didn’t need to be all Saturday Night TV with their names?) has been available for a while if you sought it out. You should see it – masquerading as the less exciting KB5036893 – in Windows Update; if your PC says you’re up to date, you should see it under Update history…

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As well enabling the switching off the stupid ads and AI-selected stories on the widgets board…

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… you’ll get undreamt of delights like tabs in Notepad, snap layout suggestions, accessibility improvements and more reliable nearby sharing, as well as new AI powered stuff in Copilot for Windows and in the Photos app (with Generative Erase to cut things out of photos).

#21: Dating OneNote

Designer (2)

It’s not hard to find websites listing “the best apps for … in 2024”, usually covering the same options that were doing the rounds in 2023 and 2022, with a few tweaks. The category of note taking, across web, desktop and mobile, is a common theme, sometimes offering head to head comparisons between leading options like Evernote vs OneNote. If you’re committee to one note-taking app, you’re not very likely to switch, but maybe there are people who scatter their stuff across multiple services and apps and are looking to centralise on just the one.

OneNote has had plenty of attention in ToW’s passimsee the archive – but even with decades of familiarity, it’s easy to miss some really useful capabilities that can improve the user experience. Let’s have a look at some, concerning the topics of date (and time, probably, since the continuum thingy means the two are inextricably linked).

Inserting dates & times

clip_image002This one is easy, and its utility will depend on how you go about taking notes. If you start a new page for each conversation or topic, then you’re probably covered to a large extent. When you insert a page, OneNote will automatically tag the top of it with the current date and time…

In the days when (at least) two OneNotes (yes) were jostling for position, the new One wouldn’t let you edit the date or time of an existing page, but the old One did … and since it vanquished the upstart, still does. Just click the date (or time) and then the calendar (or clock) icon that appears next to it, and you can set the appropriate measure.

clip_image003If you’re more the type who has one long page of notes (around a single topic, or a single person who you meet multiple times, for example), then inserting the present date/time is near essential when appending or updating stuff – just go to the Insert menu and choose your datum | data.

Of course, keyboard warriors will want to remember the handy shortcuts to insert the current date (ALT+SHIFT+D), time (ALT+SHIFT+T) or both (ALT+SHIFT+F). The first two also work in Word and in Old Outlook (which uses Word as its editor), but don’t work in New Outlook, which doesn’t.

Reviewing old edits

clip_image004One easily-missed trick in OneNote is to see when a piece of text was last updated. It’s pretty clear if you’re sharing the workbook with someone else, as their updates are (optionally) highlighted and can also be searched for.

clip_image006Look at your own notes and if you hover the mouse over any text or other content, you’ll see a small grey paragraph marker on the left; right click on the text and you’ll see, at the bottom of the context menu which appears, the author who made the last change, and when.


Search and find by Date

If you have a lot of notes, searching for a specific term might return many results, possibly spread across multiple notebooks and not necessarily presented in a useful order:

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Look at the bottom of the search results dialog, however, and you’ll see an obscure feature: Pin Search Results (ALT-O), which will open the results in a side window, allowing you to filter and sort them more effectively.

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This clearly makes it easier to find the most recent edits you’ve made with your search term. Add this ALT+O to your OneNote arsenal. While you’re at it, make sure you also install OneCalendar, which shows a view of your previously-edited pages on the days you edited them.

#20: Choosing Characters

clip_image002Windows still has lots of really old bits that can trace their lineage back to Windows 95 or even before. One such app is “Character Map” – used for picking a specific letter or symbol from the many fonts available, the idea being that you can then paste it into the document you’re working on.

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Selecting some of the characters, you’ll see a “Keystroke” comment on the lower right; if you hold the ALT key down and type those numbers on your numeric keypad (only), it’ll insert that character in your document, email or whatever. Or just Select it, click Copy then paste as normal.

clip_image006There are other ways to choose characters, of course – press WindowsKey + . (ie Win+full-stop) and you’ll get the dialog introduced to make it easy to pick emojis, but which also presents myriad symbols.

Office Apps typically have a “Symbols” item on the Insert menu, which lets you pick the more commonly used ones too. There’s a somewhat obscure Office feature, too, where if you type the corresponding hex number (like 00F1 as in the screenshot above) then press ALT+X, it will convert that code to the requisite symbol. Insert a special symbol through another means, and if you put the cursor after it and press ALT+X, it will replace the symbol to show the code you could use – press ALT+X again and it’ll be back to symbol as before. How obscure.

21st Century Charmap

If you fancy a modern looking character chooser which also gives you lots of info about the fonts as well, check out the free 3rd-party Character Map UWP from the Microsoft Store.

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There are lots of other functions, like an easy visual comparison of different fonts – even if the default phrase has a quick brown dog and a lazy fox…

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See more on its history on GitHub.

#19: Where have you been?

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There are lots of topics that divide people into ‘them’ and ‘us’; politics, religion, fashion, belief in science, PC/Mac, iPhone/Android… just about everything to some extent.

One set of related considerations concern the tendency of Big Tech to track users’ every moves so they can sell advertising and other stuff. Tin-hat wearers will be playing snake on their Nokia 6310 so they don’t have social media companies snooping on them. Ordinary people may passively recognise that using any mobile and a credit card gives away so much about your movements, that they just submit, accept all cookies and don’t really care about trying to be “private”.

If providers give you – the user – enough functionality in exchange for knowing all about you, most people will happily subsume to their free services. If you’re a smartphone user who takes lots of photos and they’re uploaded to the cloud, there’s every likelihood you’ll also be adding GPS coordinates for where the picture was taken, as well as date/time and all the other usual EXIF stuff about the picture, the model of phone and more.

clip_image004Upload those pics to Google Photos (or Apple Photos if you’re an iPhone user) and you can look at all the images you’ve ever taken in a given place, helping you realise both when you visited that place in the past but also giving the easy ability to compare photos over time.

Look at Google Photos in a regular web browser (having signed in with a Google Account) and by clicking Explore, you’ll see your photos grouped by the place they were taken. If you upload photos from a phone or camera which doesn’t have GPS tagging on the pics, you can add location manually.

clip_image006The experience is considerably better using Google apps on a phone, though. Go to the Google Photos app and you’ll see various groupings of photos based on time or on what the has been identified as a “trip to…”, where you’ve clearly taken a cluster of photos in a specific place.

Select the Search option on the lower right, however, and as well as seeing similar place groupings to what you’d get on a PC browser, you can also look at your photos arranged on a map, under the “Your map” heading.

clip_image008Initially, you’ll see a map broadly centred on your current location with splodges of colour which indicate where you’ve taken photos. If you zoom in, you’ll see more specific blobs and a gallery showing only those pictures which feature those particular locations on the map; it’s an incredibly powerful way to look back over the years at how favourite views, landmarks, people or pets might have changed.

There’s no immediate equivalent of the “Your map” functionality when viewing Photos or Maps in a full-size browser – there is a Timeline view in Maps which shows you places you’ve been (regardless of whether you took photos or not), and there is a “My Maps” feature where you can create your own map view and import all kinds of info, such as a list of location coordinates to make a custom route.

Bing Maps, despite spending years trying to be as good as Google, removed the ability to import and export GPS trails unless you’re a developer embedding a map in your site. Boo.

Anyway, back to Google and My Maps (not Your map, they’re mine):

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Custom maps – and the photos associated – can be shared with others too, so if building a route map for guidance, photos of key landmarks can be easily inserted to let people know they’re going in the right direction.

#18: Linking Phones and PCs

If you’re using a PC with Windows 10 or 11 and you have a smartphone, it’s worth exploring the Microsoft Phone Link app which lets you interact with the handset from your computer.

Microsoft has made several attempts to link phones and PCs, from the Continuum feature at the twilight of Windows Phone’s life (before it was knifed) to a variety of bespoke apps for Samsung devices and ultimately “Your Phone”. The latter has now evolved and expanded to be “Phone Link”. The array of features varies slightly depending on what OS your phone is using, and which manufacturer it originates from.

The app is likely pre-installed on Windows; make sure it’s up to date. It then needs to pair with a companion app called Link to Windows on your phone – either Android or iOS. For step-by-step instructions on how to set it up, see Sync Your Smartphone to Your Windows Computer.

For Android users, arguably the most compelling quick win is being able to easily access Photos without requiring them to have synced to Google Photos or OneDrive first – while the phone is connected to the PC either via Bluetooth or through the same WiFi network, you can interact with the last 2,000 photos on the device’s camera roll, so copying and pasting them into other apps is a snap.

iPhone users will have to use other means to get their hands on pics, at least for now.

The Phone Link app allows notifications on the device to be seen and managed on PC, which sounds more useful than it really is. It can also set the PC up to use the phone to make and receive calls (think of it like the PC is a smart Bluetooth headset), though some handsets might be a bit flaky. It seems even new phones don’t always provide the right level of support for some features to work well, such as Google nobbling the ability to output to an external display over the USB-C port on Pixel phones (a behaviour which will be fixed, at some point).

Some Android devices will allow you to display and control phone apps on the PC itself (or even mirror the whole phone screen) – which can be very useful, especially if you’re having to input a reasonable amount of text. It’s pretty much always going to be quicker to type on a keyboard than tap on a screen. Other options do abound, though, depending on the apps you use – there’s a native WhatsApp client for the PC, for example, so you could use that rather than relying on Phone Link.

You can use the PC to work with text messages on the phone, even supporting iMessage for Apple devices. Arguably the handiest part is when you get a text message as part of a multi-factor authentication sequence like logging into a bank account. The notification which Phone Link displays includes a “copy” shortcut so you can easily grab the code and paste it into the waiting logon page… even if the phone is on the other side of the room.

#17: Stickier than a sticky thing

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When a researcher at 3M accidentally failed to invent the kind of adhesive they were trying to, and instead produced what went onto become the iconic yellow sticky note, no-one could have imagined that more than 50 years later, there would still be a $2.5B market for them.

Even digital note-taking hasn’t quite replaced the scribbled-down utility of a little note by the side of your desk, though IT security boffins would surely wish that users would stop writing their passwords down and sticking them to the side of the screen.

Software developers have, of course, produced many apps which can be used to semi-replicate the quick note-taking capabilities of the paper version, and 3M even sued Microsoft back in 1997 for referencing a similar feature in Office 97 as “post-it”. Oops.

Fortunately, hatchets were buried and 3M even launched a Post-It® app for Teams, though that lasted less than a year and has since “gone away”.

Microsoft produced its own Sticky Notes app (also for iOS devices and Anroid phones, especially if you’re using the Microsoft Launcher) which latterly integrated with OneNote and even back to the old Outlook notes capability.

Windows users might also be excited to learn of the new Sticky experience which was announced a few weeks back – currently available in the preview version of OneNote, but soon to arrive as a fully-fledged replacement of the previous Sticky Notes app.

You may see “Sticky Notes” appear next to the Share drop-down at the top right of the OneNote window; click that to open a new window showing your current notes.

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There’s an easy way to take screenshots with a single-click though it will grab the entire window so you might need to go and do some after-the-fact editing. In that vein, it appears that the notes are stored in your M365 mailbox – https://www.onenote.com/stickynotes – rather than in the “Quick Notes” section as defined in the OneNote app.

At some point, it may appear as a separate application which will retire the current UWP-based Sticky Notes 6.0 application that’s still listed in the Store. For now, you could launch the new Sticky Notes from within OneNote, then Pin to the taskbar so you can quickly jump to it in future. An alternative is to press WindowsKey+ALT+S, which will start it up.

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The app can be docked to the side of the desktop so even with other apps in full-screen mode, you can reference numerous recent notes, and when you create a new note, it will add a link back to the web page or document you were viewing when the note was added.

If you like to get the latest previews of Office apps and services, sign up to Join the Microsoft 365 Insider Program and decide how often you’d like to get updates containing both features and fixes.

#16: All about dat font

Typography and the use of lettersets and fonts was the preserve of (mostly) men working in the printing industry, until the invention of the laser printer alongside DTP and word processing software brought to the masses that ability to have 20 different fonts in all the sizes you like in a single document.

Historically, using lots of fonts, sizes and weights might have been a way of attracting attention – look at the 1843 poster which was the inspiration for John Lennon to write “Being for the Benefit of Mr Kite” as one example …

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… but these days, simplicity and consistency is generally preferred.

For a fascinating diversion into modern history, check out Jock Kinnear and Margaret Calvert’s seminal work on the UK’s motorway signage. Most people wouldn’t give it a second thought, but carefully designing the font and the layout of the signs to be employed in the late 1950s was a central part of the rollout of the new motorway network.

To test how legible signs might be at speed, an assembled group of volunteers sat on a platform at RAF Benson airfield while sample signs were driven past on the roof of a car. The thinking was that if you’re travelling as fast as 60mph, you won’t have time to read the words on a sign, instead relying on their shape – so the consistency of capitalization, the tail of the g and the stem of the h in Birmingham become second nature to the driver.

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For more font-related history, check out Simon Garfield’s surprisingly engaging Just My Type.

Back to the present

Typeface trends tend to be a dating mechanism; Times New Roman looks very mid-1990s, whereas cool kids would use a sans serif default like Arial. Microsoft switched to using the newly designed Calibri for Office 2007, moving from a default font whose primary purpose was to look good in print to one which was specifically designed to be readable on screen. Similarly, the Segoe font family took a leading role as the default font for Microsoft logos and in the UI of many apps.

Incidentally, if you want to try a font out to see how it looks in a large block of text, you can enter =lorem(nnn) onto a new line in Word, and it will generate nnn paragraphs of the ‘lorem ipsum’ cod Latin gobbledygook to fill your pages up. Or you could go to Copilot or ChatGPT and ask it to write a 1,000 word essay for you

Well, Calibri’s default-ness has been under threat for a few years – Microsoft announced its intent to switch and outlined several new fonts which might be the default. Last year, it announced the decision to switch Calibri to a newly-named font called Aptos, previously known as Bierstadt.

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After a period of testing for preview customers, the switch has now been flicked and M365 users will see Aptos as their default. Cue some amusing anthropomorphism of the fonts’ particular characters and histrionic headlines from the usual clickbait foundries.

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