546 – Flying back to Chicago

clip_image002Many visitors to Microsoft UK’s TVP campus over the years will have been in the auditorium for some kind of event. When the first three buildings at TVP first opened in September 1997, they each had different themes for their meeting room names – B1 had inventors (like Babbage, Turing etc), B2 were local place names (Henley, Bisham and so on) and B3 had old Microsoft code names, like Hermes, Olympus, Xenon, Memphis (whatever happened to that guy?) and the biggest room got the biggest code name of them all: Chicago.

clip_image004Yes, just over 25 years ago, the largest product launch Microsoft had ever done – following the widest beta program to date – took place, and Windows 95 was released. Listen to some of the background history on the run up to Win95 with Raymond Chen, (who’s been involved with Windows pretty much his whole career) on the Windows Insider podcast. Raymond even got his name on the Win95 Easter Egg.

clip_image006Windows 95 really was a big deal in a whole lot of ways – it made computers easy enough for even ordinary people to use (leaving aside the holy wars of Mac vs PC – remember that in 1995, Apple was in a very different place from where the Mac went in the second Jobs era). An advertising blitz got the message across that this new Windows was different – you could connect to the internet with MSN, and do all sorts of other stuff, powered by the Stones’ Start Me Up and a Jay Leno-run glitz launch with some groovy dancers.

The IT gutter press had a field day with the choice of launch music – rumoured to have cost $millions, though according to Windows Weekly’s Paul Thurrot, instead of “you make a grown man cry”, Win95 could have been launched to the “end of the world”

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A more recent product launch has its roots even further back, though – Flight Simulator has been brought up to date, having been largely on the shelf for 13 years. The very first PC release was in 1982, initially as a port from an Apple II version, and done to showcase the power of 3D graphics, and the last major update was in 2007.

The new version is quite a different spectacle – using AI in Azure and Bing mapping to render the world at large, reviews are glowing – a spectacular technical achievement and a deeply inspiring experience, filled with glorious possibilities.Real-time weather makes for some extremely impressive photos – like Hurricane Laura.

Flight Simulator 2020 is huge. Think, 100+Gb download – and you’ll need a meaty PC to run it, though a version is on its way for Xbox. So, set aside a long time to download it…

The Standard Edition is available to buy from the Microsoft Store or to play as part of the Xbox Game Pass, along with a variety of other PC games.

Flight Simulator is already the most-played game using the Game Pass system on PC – with over 1 million players over the last few weeks, racking up over a billion miles – the equivalent of flying around the world 40,000 times.

Finally, a link back to Chicago – in early versions of Flight Simulator, the default airport was Meigs Field at Chicago, a single-runway downtown airport on an artificial peninsula on Lake Michigan. Flight Simulator 2004 was both the last version to run on Windows 95/98, and was the last to feature Meigs Field after that airport was suddenly closed in 2003. Here it is, in the latest version – good luck landing there.

The Mayor at the time sent in bulldozers during the night to incapacitate the runway, against FAA law, rather than go through the time consuming and costly process of closing the airport through normal channels. Politicians, eh?

545 – Calculator Short Cuts

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For what most people would think of as a simple application, Windows Calculator has had a reasonable chunk of attention on ToW over the years – back in 2012, #90 uncovered some of the groovy updates that were coming in the then-soon-to-be-forthcoming Windows 7. Did anyone actually go to a Launch Party?

clip_image003CALC has grown to include lots of other features than simple arithmetic – adding scientific functions, programming functions (for all those times when you need to multiply in octal, for example) and more..

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Calculator was reimagined as a Modern App, and has added numerous extra features accessed via the hamburger menu – such as Date Calculators that will show the time difference between two dates – or numerous converters, some static (eg. length, weight – measures that don’t tend to change) and others dynamic, like currency conversion rates. A visual refresh arrived with a colourful new icon and some other graphical tweaks.

There are some neat shortcut keys as well – if you press ALT+H, the hamburger menu will show; to jump to another option, press ALT and another letter or number than corresponds to the appropriate option. To find out what the options are, just press ALT and the letters/numbers will be displayed. Once you know, though, you could press ALT+H and holding ALT, press C for currency. Whichever mode you’re in, pressing ALT+1 will take you back to Standard calculator.

If you have a recent Microsoft keyboard there may even be a dedicated calculator key that will launch the calculator app (also available via START+R | CALC | Enter) but if you’d rather use that button for a more commonly needed app – Teams maybe – then you can install the Mouse & Keyboard Center software, to re-map the hardware button to run a different application.

clip_image007If you want to be particularly fly, you could set up macros to chain other key presses together, or even have app-specific functions on that key; so pressing the Calculator button might launch Teams or bring it to the fore, then pressing it again could do something else within Teams – press CTRL+1 to jump to the first icon in the side bar, for example.

One final calculator tip – each of your calculations are preserved – just click the icon or press CTRL+H to clip_image009open History and then right-click any of the previous results to add them to the clipboard.

544 – Farewell, IE

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In 1998, when anti-trust hearings were perhaps more spiky and combative and certainly not delivered by a flaky Zoom connection, Microsoft was arguing that the free Internet Explorer web browser was so intrinsic to Windows that it could not be removed.

Ever since Windows 98, Internet Explorer 4 was built-in to Windows, though versions of IE were available for the Mac (Steve Jobs chose to use it!), Unix and even OS/2, through the mid 2000s, before it settled on being a PC-only thing. If IE4 was installed on other versions of Windows, it was basically not possible to remove it and revert back to an earlier version, without reinstalling the operating system.

Since 2014, when Microsoft announced Windows 10, it was clear that IE would not evolve beyond the latest release, version 11. IE11 is still included in Windows 10, and will continue to be so until the end of days – or the end of the support lifecycle, whichever comes sooner.

clip_image003You can still launch Internet Explorer in Windows 10 – just press Start and type internet – though the default page does leave you in no doubt that you’re better off elsewhere…

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If you want to remind yourself what it’s like to drive without a seatbelt, or go to the shops without wearing PPE, try using IE to browse the web for an hour.

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It was announced recently that – even if the IE11 browser is still included in Windows 10 and will still be technically supported for another while – “support” for using it will start to be removed from Microsoft 365 services from November 2020. Just as friends don’t let friends do crazy things – like virus scan the M: drive – it’s time to stop them using IE11 as their daily and default browser.

All paths lead to the new Edge browser, built on Chromium for added compatibility – though somewhat ironically, issues have cropped up when using Google as the default search engine, all since fixed. Additionally, some angry-from-Manchester types have complained you can’t uninstall Edge if it arrives via Windows Update or pre-installed. Tried uninstalling Safari on your iPhone or your Mac?

There’s been a subtle change in nomenclature, too – “Edge” is the new Edge, or Chromium Edge, or ChrEdge or whatever you want to call it. The old Edge – the one which shipped with Windows 10 as the successor to IE and as a whole new web experience – is now Microsoft Edge Legacy. LegEdge is not even visible on latest versions of Windows, but if you need it and are the type who likes to live dangerously, you can re-enable it by hacking around in the registry.

543 – Dynamics CRM and Outlook

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Customer Relationship Management or Customer Engagement, whatever you call it, is a huge part of the IT industry, powering repeated companies to multi-billion dollar valuations. CRM gives companies a way of tracking customer touch points and connecting people together, powering sales teams to track their opportunities and leads, as well as a way of managing GDPR compliance with respect to contact information.

clip_image003Evolving from personal and then group contact management software in the 1980s, CRM came of age in 1995, with Oracle refugee Tom Siebel establishing Siebel Systems as the early market leader, and eventually acquired by Oracle.

clip_image004 Microsoft deployed Siebel in the late 1990s, initially requiring a “fat client” installation complete with a local Sybase SQL Server on everyone’s PC, so they could sync data from the central Siebel system, then eventually moving to be browser-based. One MS sales manager coined the moniker “IIIInSIDE” – If It Isn’t In Siebel, It Doesn’t Exist – giving sales people nowhere to hide when it came to reporting pipeline of opportunities they were tracking.

Mark Benioff, another ex-Oracle exec, set up Salesforce.com in 1999 to not only establish SaaS as a viable way to deliver “line of business” systems (as part of the first Application Service Provider boom, which was largely wiped out by Dot Bomb), but to ultimately eclipse his former employer in terms of market value. Time also moves on – now that Salesforce is the big dog in the CRM world, there are lots of competitors snapping at its heels… Pega, Zoho and many more.

Not least, Microsoft – the Dynamics CRM business (now part of Dynamics 365 Customer Engagement) is growing fast, and even courted the “Father of CRM” to choose D365 for his new enterprise. If you use Microsoft’s Dynamics 365 CRM as part of your job, and use Outlook on your PC for mail, calendaring and contacts, there’s a handy way of connecting the two.

Dynamics Connector for Outlook

There have been several versions of a way to link Outlook and Dynamics together; the latest, Dynamics 365 App for Outlook, will fully supplant earlier versions in October 2020. See the admin guide for more on what the connector does and how it works. The installation can be a little clunky first time, though – you’ll need to install the connector software from here, which starts by downloading and extracting the setup files to a folder on your PC.

Make sure you’re getting the right version for your copy of Office – to check, in Outlook, go to File | Office Account | About Outlook and look to see if you have 32 or 64 bit version installed.

clip_image006If the latter, download the amd64 version of the client and the first major update package, otherwise download the i386 one.

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Once you have the base version installed (a process which takes a good few minutes: you also have the option to enable offline usage, which means setting up a local database to hold the content), don’t bother starting it yet – go straight ahead and run the update to the current version (strangely, a larger download than the original install). Once that’s downloaded and installed, you’ll need to restart Outlook if it’s running.

clip_image012On first run, enter the normal URL you’d use to access CRM – after a few minutes of configuring the addin you should be good to go.


You’ll see a new Dynamics 365 tab on the main menu, offering a variety of CRM-specific activities.

clip_image014Arguably, one of the most useful and obvious (given that you use this data all the time in mail) is managing contacts for your customers – Outlook is a great way of pushing them into CRM.

clip_image016clip_image018Start with an email – the Dynamics 365 app adds context-sensitive commands to the Outlook UI, so with a couple of clicks you can track an email in CRM – copying its contents into the Account record, so others can see that you sent or received it.

clip_image020If you right-click on an email address in a message, calendar appointment etc, and Add to Contacts, you can then sync that with Dynamics in a couple of clicks…

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… meaning there’s no excuse to not have your important contacts listed in CRM.

You can even match the contacts’ LinkedIn profiles, and create an org chart of all the listed contacts.

542 –Excel Special Paste

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Anyone who spends an amount of time preparing spreadsheets in Excel, will be familiar with the frustrations that can come from cut, copy & paste. You need to know what the source of a cell is before you know how it will behave if you copy and paste it somewhere else, even to another sheet.

As an example, if you took the small table below and wanted to copy and paste the calculated values on row 4, you’d need to deal with the fact that the formula will change – offsetting the D and the 2 reference to wherever you paste it (eg if you pasted the copy into E4, the formula would be =E2-E3) – normally, a powerful and useful function, but a potential nuisance.

clip_image004You could decide to paste just the value itself (which means that if the values in D2 and D3 changed, cell D4 would be recalculated but your copy would not), or you could copy the cell, then copy original cell’s formula and paste that into the formula of the destination cell.

clip_image006There are lots of “Paste Special” options, which will vary depending on what kind of data is in the clipboard. Right-click in a destination cell and the Paste Options menu will surface the commonly used variants, or click the arrow by Paste clip_image008Special to see all the others. Move the mouse over that pop-up menu and the rest will fade away.

An older UI for selecting the options is available if you click on the Paste Special… command at the bottom of the pop-out, or by pressing CTRL+ALT+V to pop out the Special dialog.

clip_image010Transposing

One of the more particularly useful features of Paste Special in Excel is the Transpose option – if you select and Copy a row of data then Paste / Transpose it, the data is rearranged as a column (and vice versa). Great news in many cases, but if you want to paste cells and keep the original formulae (without resorting to using absolute references formula references using $ in the formula itself, eg setting =$D$2-$D$3), there are no default options to transpose the orientation of the cells but not change the  formulae.

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One trick if you ever find yourself in this position, is to bulk change the formulas so they won’t get modified when you paste the cells; do a Find & Replace to change = to something like #=.

After pasting and transposing, reverse the process to restore the formulaclip_image014.

clip_image016NB: this can be a little hit and miss depending on how you’re using cell names or references – you may find that it’s more reliable if the reference is made to a cell on a different worksheet.

It’s an edge case but could save you lots of time if you need to do it.

For most of us, getting to grips with shortcut keys in Excel would make things more productive – as well as numerous combos of CTRL-something, there are simple keys (like pressing F4, which repeats the very last command … so if you’ve just coloured a cell yellow, move the cursor to another cell and hit F4 to make that one yellow too… if you’re doing very repetitive things, this can save so much time).

There are also more complex sequences; press the ALT key in Excel (and other Office apps, too) to see the key combos that clip_image018invoke each command group on menus or the Ribbon – if you can’t remember the shortcut, just press ALT then the key for the menu you want, then the key on the menu that equates to the command you’re looking for.

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A little bit of legacy/history – press ALT-E then S to jump to the Paste Special menu – why E? Even though it’s long gone, really old versions of Excel had an Edit menu, and the commands on any menu – in any application – that have an underscore under a letter (like Paste Special) are highlighting the key you can press to jump to that command.

So ALT E / S used to be the combo to get Paste Special circa Excel 2003, and it still exists today.

541 – shrtn ur url

clip_image002We’ve all been in the position when sharing a web link with someone reveals a URL that is several lines long and full of hexadecimal IDs and so on. There are a few ways to make the long URL more acceptable – a simple one being to hot-link the URL under a piece of text.

In most email programs, in Word, and even in the new Yammer experience and some other web forum software, selecting some text and pressing CTRL-K lets you insert a URL under that text – so rather than saying “Flight Simulator – https://www.xbox.com/en-US/games/microsoft-flight-simulator”, you could just write Flight Simulator”.

When it comes to sharing URLs with other people, though, you might still need the native URL clip_image004rather than copying the text that has been hyperlinked, so in many apps and websites you could right-click a hyperlink and grab the URL (or in Office apps, again, put your cursor on the text and press CTRL-K to get the edit UI which would also let you put it on the clipboard).

clip_image006It’s both easier to share and also to remember shorter URLs with simple names, but URLs for linking directly to a web forum discussion or Yammer post (in the new Yammer, click on the 3-dot icon to the side of a post to get the link directly) tend to be cumbersome and with lots of references within.

The first URL Shortening service was launched in 2002, tinyurl.com (and doesn’t the website look like a 2002 site?). The basic idea was that instead of having a 200-character URL, you could generate something that would have the form of the tinyurl domain and a random series of characters, such as https://tinyurl.com/yxtj4gft.

When the user clicks the link, their browser goes to the TinyURL website and is then provided the full link to follow, and redirects to that. The primary benefit was to make it easier to share the URL, even if it’s not so memorable, however the developers later added the ability to provide a custom redirect name and, as long as nobody else has nabbed it first, you can use it – eg https://tinyurl.com/yammerofficespace.

TinyURL has been overtaken by others, notably bit.ly, which Twitter switched to from having previously used TinyURL, and before later launching its own t.co. There are many others too, some connected with existing services – like the onedrive.com shortener (eg https://1drv.ms/u/s!AgMogCiKiWDFraIfifRzFKdjw4F1uQ?e=Yepjwh) which isn’t really very short, and which causes Bit.ly to get its Alans in a twist, as it seems it doesn’t like to shorten another shortener’s link.

There are some downsides to using this kind of service, potentially. What happens if the provider goes bust, or decides to start charging users where it was once free? Sites like Photobucket which started free but began charging users a “ransom” get internet warriors hot under the collar, but so far, sites like TinyURL and it’s progeny are mostly still free to use, with the operators selling aggregate data about the referrals being followed to fund their operations costs.

Some shorteners decide to close down – like goo.gl – meaning there’s a risk that previously-shared short URLs won’t work in future (though in the case of Google’s shortener, they are keeping old links alive, just not allowing any new ones to be created). Similarly, if a shortener has a technical problem or security breach, it could affect the way it works – TinyURL reportedly having problems just this week.

clip_image008Finally, a web shortener that is unlikely to disappear overnight is operated by Microsoft, called aka.ms. Anyone from Microsoft can create an aka.ms shortlink – subject to some rules – as long as they share responsibility with someone else. Like the other public shortener services, can generate a random series of characters or can provide the “target” part of the link if they like.

All aka.ms links are by definition publicly accessible, but many are used to get access to sites that are for internal use, even though they exist beyond the firewall – Sharepoint sites, for example, or the intranet homepage, aka.ms/msw. Anyone could resolve the destination URL – even en masse as one enterprise developer has done, using Azure functions – but you still need to provide appropriate credentials to access the destination site.

540 – All Together Now

clip_image001Yet more updates have arrived for users of Teams; Jared Spataro did a good session at Inspire in July, outlining some changes that are already available for some and talked about new capabilities that are on the way. There’s a cool background noise suppression capability to remove the clamour that’s happening behind someone, and a load of transcription / captioning technology that works alongside meeting recording, to highlight who said what.

Jared also announced Team Room services (more on rooms.microsoft.com), providing a management and monitoring service for physical rooms that are equipped with Teams kit, as well as the performance of the meeting space. The intent is to make the meeting experience better when we have a mix of in-person and remote people, as the world transitions to some kind of normality.

clip_image003While we’re still in a predominantly-remote working cycle, Together Mode introduces an intriguing way of displaying videos from a group of people – rather than the “Gallery Mode” of video boxes arranged in a grid, Together mode uses the same technology which can apply a custom background to cut out the user’s video of their person, and place that in a lecture / theatre type setting.

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It takes some getting used to, especially if the meeting is one where there’s a predominant speaker – like a teacher – who appears in one of the chairs in the room rather than separate from it. Also, you might have some people who sit relatively close to their camera and will appear huge, while others look like they’d be sitting with feet dangling in the air.

To learn more about how to use Together Mode, and for some info on what is planned for the future, see here.

539 – Outlook calendaring fun

clip_image002Pretty much everyone who uses the Office productivity suite probably relies on Outlook for not just the daily splurge of email, but for organising their activity either by tasks, flags or just putting stuff in their calendar.

Here are a few simple tricks to remember when working with your calendar:

  • You can move to Calendar in Outlook by pressing CTRL+2 anywhere in Outlook – if you’re trying to organise meetings for lots of people and need to keep flicking between mail and calendar views, this can save you so much time (CTRL+1 for mail, CTRL+3 for contacts etc – try the rest of the numbers out for a trip down memory lane). Even the clunky old Notes function in Outlook now synchronises with Sticky Notes.

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  • CTRL+T always takes you to Today, or if you have the Ribbon showing, you can click Today there clip_image006– though an update to Calendar’s UI which was shipped to M365 subscribers in March, also added a Today button at the top left of the main calendar view, as well as a few other tweaks.
  • CTRL+G launches an old-school dialog that lets you jump to a specific day – and lets you choose from a date picker, or type the date in if you prefer. Like lots of other old-school date dialogs in Office apps, you can enter certain natural language clip_image008phrases too – some like next month, 3 weeks, will be relative from today’s date, others like June will take you to today’s day in that month (try it out; it’s easier to see than to explain) and there are certain special days like Christmas where it will jump to the next occurrence. See ToW #291 from nearly 5 years ago for more date tips. For multi-lingual dates and other stuff, see here.
  • clip_image010Manage Time Zones – at this time of year, some of us would ordinarily be planning holidays involving travel to foreign climes, but not so much in 2020. There’s every likelihood of planning online meetings in other time zones while you’re sitting in your own office in the middle of the night – so it’s worth adding multiple time zones to your Outlook Calendar view and labelling them. Right-click on the time bar to the left of your calendar view, and choose Change Time Zone to manage the display of time zones, or even switch your whole PC between them quickly.
    The rather nice Windows 10 Alarms & Clock application (WinKey+R then ms-clock: if you don’t like to click) has a nifty display of multiple time zones if you like to see at a glance where and when everyone is.
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  • Colour-coding appointments is another favourite tip the super-organised use. You can right-click on any clip_image013appointment to colour it by setting a Category, or you can use Conditional Formatting on a view to colour appointments based on category – like who sent it, or what location it’s in, etc. See more here.
    If you’re feeling extra-brave, you could install a special form that lets you differentiate mail – and therefore, appointments – which originated from an external source, by exposing a hidden property. This allows you to automatically colour them differently.
    Delve into ToW #275 to install the form, then set up a Condition under the Calendar view in much the same way.

538 – OneDrive updates

clip_image002If you’ve been a PC user and part of Microsoft ecosystem for any amount of time, you’ll have been exposed to a variety of services and products which have come and gone, or at least changed names on occasion. OneDrive is a great example – initially unveiled as Windows Live Folders in 2007, the consumer cloud storage service spent a while under the brand name SkyDrive until an agreement was reached with satellite TV broadcaster Sky, to change the name – and so, OneDrive it has been since 2014.

Along the way quite a few associated names and services have bitten the dust – Microsofties celebrate/commemorate old products on the Next of Kin Yammer group: raise a glass to OneCare (an unfortunate name choice if you’re a Cockney, ain’t that Irish Stew), and all manner of other products that turned out to be Red Shirt / Non-speaking parts, like MSN Music/Zune Music/Xbox Music/Groove, and now Mixer.

If you still have a “SkyDrive Camera Roll” folder in your OneDrive storage, that’s probably a legacy of having synced photos from a Windows Phone and then later having installed OneDrive on your modern mobile. You can rename the folder to something else now – at one point, it was not supported but that’s no longer the case.

Using OneDrive on the move makes a lot of sense – even if only to back-up photos from your phone. The web UI lets you see the pictures in a variety of interesting ways, showing the places you’ve been or the things you’ve photographed.

In OneDrive for consumers, you get 5GB of free storage on signing upnot bad, but Google Drive gives you 3 clip_image004times as much for free – though you can add lots more online storage to both services by either coughing up the readies to buy a TB or two, or in the case of OneDrive, signing up for an Office 365 a Microsoft 365 subscription, such as 365 Personal, which gives you 1TB, or 365 Family which gives 1TB each, for up to 6 people.

The pricing is such that unless you wanted to buy only a few extra GB, it makes sense to go for the M365 option – £60 a year for a personal subscription that gives a 1TB (ie 1000Gb) storage capacity, or pay £24/year per 100GB block if you want to buy storage on its own and forego the other stuff you get with M365, notably the Office apps.

Despite a bit of confusion over what the differences are between OneDrive for Business and OneDrive (not described as for business, so presumably for home/personal use), it continues to evolve with additional capabilities – as covered in ToW passim. The OneDrive for Business / Sharepoint and OneDrive for clip_image006consumer technologies are blending together to the point where they look and feel very similar.

Now, the OneDrive team has unveiled a slew of new features for both ODfB and OneDrive personal – like Dark Mode on the web client, or the ability to share files and folders more easily with colleagues, or share with family and friends by creating groups of people who will be sent an invitation to view and contribute.

And the upload file size limit has been raised from 15GB to a whopping 100GB.

537 – Teams Mute shortcut

clip_image002We’ve all been there. Either as the source of background distraction on a Teams call, or one of the participants perhaps wondering how best to handle it. Sometimes it’s better to intervene if you can see who’s doing the heavy breathing or who’s sitting in a noisy environment, rather than making a fuss about it.

clip_image004If you show the participant list during a team call, you’ll see who is muted, and depending on your own role in the meeting, you can mute others who might be unwittingly generating noise (identifiable by the “halo” surrounding their profile picture or initials, which flickers as they talk or as their mic picks up other sounds). The Organiser or any Presenter in the meeting can mute anyone else.

Muting a participant displays a notification in their Teams client to the effect that they have been shushed and can unmute themselves, and if they’re dialled in, they’ll be told by an announcer that they’ve been muted and told how to unmute themselves.

The person who’s been quietened doesn’t know who did the deed (one feature request is to log who’s doing it, as there have been reports of miscreants randomly muting and booting out participants from virtual classrooms during lockdown). If you’ve already muted a participant (or even all participants), it’s not possible to unmute anyone – only they can control that process, since an organiser unmuting someone could put them in an awkward position (#poorJennifer again?).

There are requests to allow finer control of muting in some circs, though – preventing people from unmuting unless given permission, for example – in a large meeting, it could be better to police Q&A by asking people to “raise their hand”, and only allow them to unmute when the presenter virtually gives them the mic.

If you’re going to do a load of noisy typing whilst on a call, one trick to memorise is to flick the focus from OneNote/Outlook/whatever to Teams by quickly tapping ALT+TAB, then tap CTRL+SHIFT+M to mute and unmute yourself – this is probably a lot quicker than trying to click the microphone icon within the Teams app.

Anyway, enough about muting – time to go make some noise. Have a great weekend!