559 – Teams steams ahead

Posted on December 10, 2020 by ewand

In the same week that Salesforce announced its intent to splurge a load of cash on buying Slack, Microsoft’s Teams team put out a lengthy blog post outlining a load of new and updated features that are shortly coming to the Teams user experience. Some have been talked about before and are now already available or will roll out soon (you can always prod Teams to check for updates by clicking on your profile icon in the top right and choosing Check for updates – any available updates should be downloaded and installed in the background).

One new feature is a supposedly AI-powered (isn’t everything that’s vaguely smart these days?) noise suppression feature – useful if you’re on Teams calls and have to share your environment with noisy people/animals etc. Configure your own noise suppression settings within the Devices options, by clicking on Settings under your profile at the top right.

There are numerous new calling features coming, which will help in managing real (PSTN) phone calls and VoIP calls, as well as a load of new partner devices that can be plugged into your PC to give you a phone on your desk, if you like that sort of thing.

548 – A-List listings

Posted on September 23, 2020 by ewand

Updates flow to Microsoft 365 on a regular basis – there’s a published list of all the minor and major changes that are launched and on their way. As well as improving the current user experience and adding new features, occasionally whole new offerings are added – such as Microsoft Lists, which first made an appearance in July.

Lists gives an easy way of creating, sharing and managing lists of custom information within a team – tracking issues, recording assets, anything in fact, that might have used a shared spreadsheet to do it in a low-tech way. Lists was announced to provide a modern-looking, consistent way of managing lists through a variety of front-ends – including mobile apps, to come later this year.

You should be able to see Lists from the menu on Office 365 web apps – start at www.office.com and sign in with a business Office/Microsoft 365 login and the new icon will give you access to Lists – get started here.

Just like sharing forms or doing task management, there are often numerous ways to do the same thing – and in days of yore, that would have meant several competing and incompatible technologies, encouraged to fight it out with each other to try to ensure that the best one wins. Nowadays, with a more collegiate mindset, consistent ways of doing things show up in different user experiences – like To-Do and Outlook, StickyNotes and more. Expect deeper integration across other apps in due course

The new Lists experience is essentially just a great UI built on top of a mature back-end; SharePoint Lists, which have evolved over the last 10+ years, allowing the definition of custom columns and rules to validate data entry.

One new frontier is to integrate the new Lists UI into Teams; if you have ability to administer a Team, you will see an “add a tab” function alongside the Posts / Files etc tabs that are typically presented.

Adding a List tab will then walk you through a process to either choose an existing List (by entering the URL of the SharePoint site that hosts it) or by creating one by importing a spreadsheet, starting from a number of templates or by defining it from scratch

Have a play with Lists and think about how your team could use them in place of spreadsheets.

Microsofties: There’s an internal story about how Lists came about, and looking forward to where it’s likely to go in the future.

Check out Paul Thurrott’s excellent introduction to Lists. And there’s even a Lists Look Book.

547 – I Stream a stream

Posted on September 11, 2020 by ewand

Popular subscriptions services which deliver on-demand content, rather than recording or otherwise acquiring it in advance, are killing off CD and DVD sales. Every generation sees a new technology upset the old – the 1980s MTV video vs the 1970s “taping from the radio” for example.

Streaming technology has risen with the availability of high-speed, low-latency internet access, allowing users to play on-demand – rather than watch or listen at the time a broadcaster decides – and is wiping out the need to record live TV to watch later, maybe even obsoleting the concept of broadcast TV.

Perhaps the next vanguard is the gaming industry – as Microsoft and Sony get ready to launch next-generation consoles, buying a disc-based game to install and play will soon feel as old-hat as going to Blockbuster to rent a VHS for the night. Streaming games on-demand as part of a subscription service may be norm, rather than buying and owning a title outright. The console isn’t the only destination, though – streaming to mobiles is on the way.

Xbox Game Pass Ultimate subscribers will soon be able to start using “Project xCloud” (the code name, now simply known as “cloud gaming”) services, which basically run Xbox games in Azure, and stream the video & audio down to a mobile device, initially an Android phone or tablet, but also supporting Windows PCs in time. There was a plan to allow cloud gaming to work on iOS too, but that has been scuttled – Apple says no. Maybe something to do with the App Store revenue stream, though the company made some blah-blah about the store being all about a curated quality of applications. Of course it is.

Back in the workplace, streaming takes a different form, from virtualizing and delivering applications on-demand to running whole desktops somewhere else and displaying the output on a remote screen, not unlike the old mainframe/terminal model. And of course, there’s streaming of other types of media besides applications.

Many users will first encounter Microsoft Stream, the secure enterprise video service, if they’re using Teams and see a meeting has been recorded – usually, when the organizer hits the button, a link to the recorded video will be dropped into the chat window of the meeting.

If you miss that, or weren’t at the meeting in the first place but want to catch up, try going to microsoftstream.com and search, either by the name of the meeting, or by looking under People for the name of the organizer where you’ll see all of their content. If you’re recording a load of meetings yourself (like a training series, or a monthly team call) then it might be worth creating a channel and adding those recordings to make it easier for people to see related content.

Unfortunately, you won’t get paid millions of dollars and given tons of free stuff but you might get some sort of corporate kudos and recognition.

Stream is ultimately replacing the earlier Office 365 Video service, though isn’t yet fully feature compatible: see a comparison of the two, here.

It’s not just for storing recordings of meetings in the hope that people who couldn’t be bothered to turn up the first time will somehow tune in to watch the re-run; you can create new content and upload that for your colleagues to view, too.

You could use the Record a Slide Show feature in PowerPoint, to make an (editable) recording of you giving a presentation and publishing it, or if you’re just looking to do something quick and easy (up to 15 minutes in duration), you can even kick off a screen-recording (with audio and video) from the Stream site directly.

When you publish your video to Stream, it’s worth making sure you’re making it visible – depending on how you’re set up, it may be limited. Go into My Content and look for the coloured icon showing the permissions. Click on the pencil icon to the left, to edit the video properties, including setting the permissions or adding it to a channel. For more about managing permissions on Stream, see here.

One thing to note, is that if you have remote participants in a Teams meeting – customers, partners etc – then they won’t be able to see the recording you make; the Stream service is limited to your own organization, as defined by the Azure Active Directory that’s used to authenticate you. If you need to be able to share the video with others (making sure you’re not breaking any rules, obvs), then you may be able to download just an MP4 video file – none of the other metadata, captions, transcriptions etc that you get with Stream, it’ll just be the main video – and at least make that available separately.

Maybe record it to a VHS tape and post it to them?

540 – All Together Now

Posted on July 24, 2020 (Updated August 7, 2020) by ewand

Yet more updates have arrived for users of Teams; Jared Spataro did a good session at Inspire in July, outlining some changes that are already available for some and talked about new capabilities that are on the way. There’s a cool background noise suppression capability to remove the clamour that’s happening behind someone, and a load of transcription / captioning technology that works alongside meeting recording, to highlight who said what.

Jared also announced Team Room services (more on rooms.microsoft.com), providing a management and monitoring service for physical rooms that are equipped with Teams kit, as well as the performance of the meeting space. The intent is to make the meeting experience better when we have a mix of in-person and remote people, as the world transitions to some kind of normality.

While we’re still in a predominantly-remote working cycle, Together Mode introduces an intriguing way of displaying videos from a group of people – rather than the “Gallery Mode” of video boxes arranged in a grid, Together mode uses the same technology which can apply a custom background to cut out the user’s video of their person, and place that in a lecture / theatre type setting.

It takes some getting used to, especially if the meeting is one where there’s a predominant speaker – like a teacher – who appears in one of the chairs in the room rather than separate from it. Also, you might have some people who sit relatively close to their camera and will appear huge, while others look like they’d be sitting with feet dangling in the air.

To learn more about how to use Together Mode, and for some info on what is planned for the future, see here.

537 – Teams Mute shortcut

Posted on July 3, 2020 (Updated August 7, 2020) by ewand

We’ve all been there. Either as the source of background distraction on a Teams call, or one of the participants perhaps wondering how best to handle it. Sometimes it’s better to intervene if you can see who’s doing the heavy breathing or who’s sitting in a noisy environment, rather than making a fuss about it.

If you show the participant list during a team call, you’ll see who is muted, and depending on your own role in the meeting, you can mute others who might be unwittingly generating noise (identifiable by the “halo” surrounding their profile picture or initials, which flickers as they talk or as their mic picks up other sounds). The Organiser or any Presenter in the meeting can mute anyone else.

Muting a participant displays a notification in their Teams client to the effect that they have been shushed and can unmute themselves, and if they’re dialled in, they’ll be told by an announcer that they’ve been muted and told how to unmute themselves.

The person who’s been quietened doesn’t know who did the deed (one feature request is to log who’s doing it, as there have been reports of miscreants randomly muting and booting out participants from virtual classrooms during lockdown). If you’ve already muted a participant (or even all participants), it’s not possible to unmute anyone – only they can control that process, since an organiser unmuting someone could put them in an awkward position (#poorJennifer again?).

There are requests to allow finer control of muting in some circs, though – preventing people from unmuting unless given permission, for example – in a large meeting, it could be better to police Q&A by asking people to “raise their hand”, and only allow them to unmute when the presenter virtually gives them the mic.

If you’re going to do a load of noisy typing whilst on a call, one trick to memorise is to flick the focus from OneNote/Outlook/whatever to Teams by quickly tapping ALT+TAB, then tap CTRL+SHIFT+M to mute and unmute yourself – this is probably a lot quicker than trying to click the microphone icon within the Teams app.

Anyway, enough about muting – time to go make some noise. Have a great weekend!

536 – Spreading to friends and family

Posted on June 26, 2020 (Updated August 7, 2020) by ewand

There have been plenty of ToW missives over the last few months on the subject of remote working, video conferencing and the like. Businesses who have Microsoft 365 – the new umbrella name that includes Office 365 – already have access to Teams, though personal users and non-subscribers could still set up a free version.

Other chat, video and collaboration tools have clearly been finding many new users during the COVID-19 lockdown…

Slack, which established itself as a texty business collaboration tool (especially in the technology industry), has been overtaken somewhat by the rush to video calling and meeting. Slack’s partner AWS, who also have a video/audio/chat service called Chime, announced plans to integrate under the covers. Meanwhile, Slack thinks it’s finally time to ditch email and their CEO also has an interesting take on how remote working will evolve – will this be the end of the real estate bubble in the Bay Area, for example?

Salesforce has launched a new offering called Anywhere, which aims to take back collaboration and comms tasks from Slack or Teams. And in the “you can tell any story you like by using the right set of numbers” file, Teams has been reported as outgrowing the media’s darling, Zoom, as the feature battles between the two have intensified. Skype and Google’s ~~Hangouts~~ Meet have also added multi-party video among other new capabilities.

Teams will soon have the ability to show up to 49 people at once (having rolled out a 3×3 grid of video windows recently)…

… and has also released an updated free offer, aimed at friends and family communications.

Initially available in the mobile apps, the focus is on providing free collaborative functionality for groups you can set up, as well as being able to schedule video calls and meetings.

If you don’t already have the Teams mobile app on your phone, then go to iOS App Store or Google Play to install it. If you’re already using Teams through your work account, you can add a personal account by going to the settings icon in the top left, and at the very bottom of the list is “Add Account”.

This will guide you through the process of associating with an existing Microsoft Account, including signing up for free Teams service if you haven’t already.

At the moment, the service is in Preview, and it does involve switching between profiles when you need to, but offers a load more than just WhatsApp-style text chat and the odd call.

As well as file sharing, there’s even a “Safe” feature on its way, which will let you share WiFi Passwords or other more sensitive information that requires 2-factor authentication.

So, for once in the last 3+ months, now’s a good time to spread something to the rest of your family and your wider circle of friends…

531 – Spice up your video conferences

Posted on May 28, 2020 by ewand

The New Normal™ will be all about avoiding people and using technology to supplement and even replace behaviours in ways we’d never have expected before The Event.

Video conferencing has been used in tech circles for years, though it was foretold many years earlier. 1989’s Back to the Future II showed one vision of how the future might look, and it wasn’t the only wry prediction.

Now that you’ve frouffed-up your home office backdrop and maybe thought about how you look on video calls, even going for a custom background image, maybe it’s time to mix things up and jazz up your video feed itself.

One approach could be to play with Snap Camera, a PC or Mac software solution from SnapChat that takes the feed from your regular camera and applies some effects to it, before presenting that modified stream as a virtual hardware camera to any app that wants it.

If you install Snap Camera, you can then use a catalog of “lenses” to add attributes to your video, or to alter the lighting or background, even if your chosen video conferencing app doesn’t give the option of doing so natively.

Roots or dodgy haircut starting to show in the lockdown? Perhaps try a nice tint?

Want to practice online before going out to the shops? Maybe choose a groovy mask?

Whatever your choice, if you install Snap Camera and choose (or even create) a suitable lens, then the software will run in the background and if you choose the “camera” from your video conferencing app, then the software will augment the feed from your real camera and present that image to your chosen software.

So for Teams, if you want to prank your colleagues, you can set up the lens of choice using that software, then when you go to join a meeting, click the “PC, Mic and Speakers” settings cog, to get the Device Settings pane, and choose the Snap Camera as your source.

Just remember to switch back to the regular camera before you have an important customer meeting, OK?

526 – Collections in Edge

Posted on April 17, 2020 by ewand

As another week draws to a close, in a world which is starting to feel a lot less like a temporary aberration and a lot more like The New Normal, we continue to look for things that distract, entertain (lots of good stuff on Netflix – dat’s the fact, jack), educate and give us cause us to think of others. Sadly, we lost TBT and Stirling this week, as well as too many others.

But technology marches on, sometimes a bit more slowly than we’d normally expect, and sometimes accelerated – Teams has rolled out the new background effects feature (though not everyone can yet choose a custom image – that’s on its way too, though it’s possible to add your own under the covers – create or find a picture, ideally 1920×1080 pixels, then press Start and enter %APPDATA%\Microsoft\Teams\Backgrounds\Uploads – drop your pic in there and it’ll show up in the list of backgrounds, right at the bottom).

Microsoft Partner Hubdrive’s CTO has kicked off a competition on LinkedIn for the most original / amusing – see #TeamsBackgroundCompetition and maybe even join the fun…

If you’re using the new Chromium-based Edge browser then you might want to keep separate profiles for your distractions, and for your work.

You may also want to give Collections a try – a feature that was in preview and available for Beta users for a while, has made it into the mainstream release.

Collections allows you to quickly add groups of related sites/pages into a kind-of folder which you can add notes to, quickly open or share, and it also keeps a preview of the page so it’s smarter than just favourites or bookmarks.

Look on the toolbar for the + icon to open up the Collections, and it’s pretty self-explanatory from there.

If you’re an Office 365 user, check out Edge PMM Eric Van Aelstyn’s post with some good tips on WFH, especially if it’s not on a work computer, including setting up the Enterprise tab (so you get Office 365 content rather than Microsoft News clickbait).

Eric also espouses using the default Bing search engine with Edge, as it can generate Microsoft Rewards for you – and with a few clicks you can give the reward points to charity.

US based Bingers can switch to Give mode, but UK users appear to have a different method and only a few target charities, but it’s free money you collect by searching, so you might as well give it away to a good cause. Take a look on your rewards page and you can choose to Shop, Win or Donate – select the latter and see if you like the look of any of the charities listed.

525 – Day nnn in the Big Brother House

Posted on April 17, 2020 by ewand

As the developed world stays in and starts to go a bit stir crazy, life beginning to feel like an episode of Big Brutha, we’re increasingly turning to streaming and video conferencing apps typically used for business, to keep in touch with friends and family, go dating, virtually visit a museum and many other things.

When you’re only allowed one walk a day and you can’t go for a drive, turn to virtual tours and motoring videos instead. Allez!

Captain Slow is hosting an online pub quiz and there are plenty of others you can join or even run your own quiz offline.

Online conferencing app Zoom has seen huge take-up over recent weeks, though its security has been questioned & tested by Zoom Bombing, leading the company to quickly release updates to give more control.

Microsoft Teams has announced some feature updates too – though there’s still more to do. Custom Backgrounds will be rolled out very soon, so users can replace their messy kitchen backdrop with a scene of serenity.

It’s getting easier to schedule and join Skype video meetings, too – from within the Skype app or even in a browser, you can Meet Now and quickly generate a URL that can be shared with others, who can join as a guest without needing to have an account or signing in.

Skype still has a huge user base, with over 40 million daily users of late.

Teams and Skype have started interoperating more, too, though it’s a limited experience at the moment. Expect Teams for Consumer, due to arrive later this year, to have tighter integration – and perhaps may eventually replace Skype.

523 – Raise your hand

Posted on March 27, 2020 (Updated March 27, 2020) by ewand

As more of the world is in lock-down and pretty much everyone who can is working at home, apps like Teams have taken a more central role in many lives. Alongside adding 12m users the other week, there was a substantial increase in resources dedicated to running the back-end – millions of additional CPU cores were provisioned to the Teams service.

Mobile Teams users are getting some new functionality, and the blog post about the 40% growth in usage teased some features that are coming later in the year, notably background noise-cancelling (to supress the tap-tap-tap of the typical team-mate’s typing), and a new action which lets attendees ask for help or offer to contribute by “raising their hand”. That might help avoid people talking over each other.

This feature is in test currently and is expected to appear a little later this year, along with a raft of other improvements, like having custom backgrounds (in addition to blurring of the existing background), and the ability to break out chats into separate windows rather than have everything in one.

When the hand-raising feature is rolled out, assuming you can see the People pane to the side of the Teams window, anyone who has their hand raised will be listed with a hand icon, meaning the organiser could ask them to chime in.

On the COVID-19 pandemic – the WHO publishes a view of the spread of the disease, with the help of Microsoft’s ISV partner ESRI, using their ArcGIS platform. See the global WHO dashboard, or look at the county-by-county map of the US, here. It’s all very sobering. There’s a Coronavirus Tracker on Bing and a load of other resources on Microsoft.com.