678 – New Old Things again

Posted on April 21, 2023 by ewand

In ToW 632 – New Old Things, the topic of the old version of OneNote getting some spiffy new features was raised. This week carries on the same theme in a different direction – some altogether new versions of old applications, which might be worth taking a look at, even if they’re not quite fully featured yet.

In the beginning there was Skype. Well, actually, before that there was MSN Messenger and its variants. Business environments then got Live Communications Server, Office Communications Server, eventually Lync, and finally the confusingly branded Skype for Business.

Teams came along from the left field around 6 years ago and from a real-time collaboration product point of view, swept all before it (at least in Microsoft), eventually replacing Skype for Business, as the pandemic turbocharged its adoption and appeal. Skype is still with us, with reasonably recent releases and even integration of the new Bing and GPT driven AI.

The thing is, the original Teams client grew up pretty quickly and though it has had lots of improvements, it’s never been especially resource-light, or quick. The Teams team (herein lies one challenge with its name) took the decision to start over and build a new Teams client, shiny and slick and running like greased lightning.

If you feel like giving it a try, you may see a Try new Teams slider on the top left of the main Teams client window; clicking that will restart Teams by closing the old app and starting the new. There are some features not quite there yet, but the list is being updated frequently as functionality improves. If you switch to the new Teams preview and don’t like it, you can quickly switch back – but you’re either/or running one or the other.

Outlook has a longer heritage – it came out first with Office 97 so has its roots in early/mid-90s code, and even if the core of the app has been re-engineered and the UX has had numerous polishes over the years, there are still occasional peeks at a Windows 95 era application lurking beneath.

There has been a push for some time to make the Outlook Web client a more viable alternative for many users, including showing Outlook Web in an Edge sidebar even when clicking a link from the PC desktop client. Functionality differs between the full-fat desktop, the web client and the various mobile apps.

There’s a “new Outlook” on the way, now too – previously codenamed “project Monarch” it’s supposedly been in the works for years, yet looks a lot like the web client that happens to run in a window – it’s available in preview now. It may end up replacing the variety of desktop, web and mobile apps, though that could take a while. In near terms, the new Outlook will likely supplant the default Mail & Calendar apps in Windows 11.

You may see a Try the new Outlook slider on the top right of the main Outlook window; flicking that will restart Outlook in its new guise, however unlike the new Teams, it is possible to run both new and old, side-by-side.

One way would be to make the switch, then on the new “Outlook PRE” icon that appears on the taskbar, choose to Pin it. Then flick back and you’ll now have both old and new Outlooks available together. You could configure the New one to remove your main M365 email account, and just have your Outlook.com / Hotmail or now even a Gmail account, while leaving all your work emails in the old Outlook UX.

If you want to keep old and new Outlook with different account setups – business in the old, private in the new, for example – go straight to the Store and install the New Outlook app, then configure it as you like when it starts.

677 – LinkedIn’s Blue Tick

Posted on April 14, 2023 by ewand

The world’s fascination with what’s happening at Twitter and its charismatic leader (but not necessarily its CEO?) appears to remain high. One headline making topic was what to do with the “verified” blue tick service, previously offered to high-profile individuals but now turned into a monetization strategy. The full hour-long BBC interview with Elon is certainly worth watching.

In related but somewhat less controversial news, LinkedIn has just launched a verification feature which lets a user validate that they are who they say they are, and best of all, it’s free.

There’s no obvious verification badge akin to the blue tick quite yet, though you may see some other info about people when you see their profile picture – a green blob means they’re online, a green hollowed-out blob means they’re not active but they will see messages on their phone. If you don’t like to show the green blob/circle, you can always switch it off, so no visible blob means someone else is either offline completely or just going incognito.

Verification is rolling out gradually but will eventually be available to everyone, either by validating their corporate email address, by using the Microsoft Entra verification service (if your company subscribes to Azure Active Directory, that will be an option soon), or by validating your ID using the CLEAR program favoured by smug airport travellers.

Work email verification is probably the easiest for most people to use – sign in to LinkedIn.com and click the Me option on the toolbar at the top right and then View Profile to look at your own profile page. Now, click the More button and select About this profile – that will show you what verification options are open to you. Email verification just means entering your company email address, then clicking the link that is emailed to you. Once that’s done, return to the About this profile section and you’ll see that your account has been verified.

Visitors to your profile page wil see a prominent banner showing that you have been verified, and giving some details of how (without giving away the actual email address or details of Government ID etc). The Show verifications option gives some info about the means and timing of the verification.

LinkedIn says it might change the way verification is displayed on your profile, in due course; maybe the plan is to make it more visible in search results too. Time will tell.

674 – Here’s the (co)pilot

Posted on March 24, 2023 by ewand

UK telly viewers in the early noughties may recall the surreal comedy show, Trigger Happy TV, with recurring characters like the aggressive squirrels or the guy with the massive phone (and that Nokia ring tone).

It was also known for some great soundtracks, like the fantastically titled Grandaddy song “He’s Simple, He’s Dumb, He’s the Pilot” (also used elsewhere). Tech news over recent weeks tells us that the pilot – or Copilot – is anything but dumb, even if it can be simple.

For Microsoft watchers, “Copilot” is a growing set of capabilities which are being built to add OpenAI functionality to other applications. With all the hoo-hah about ChatGPT and the generative AI that is now integrated into Bing (and available for everyone who wants it, not just early adopters), it’s easy to get different strands mixed up.

GPT-3 and now GPT-4 are the core language models which could underpin any number of applications’ use of what looks like artificial intelligence. ChatGPT is one web app built to hone some of the parameters of GPT-3 and put a chatbot front end to it. The new Bing and all the other stuff announced over the last few weeks is not using ChatGPT, but they do share some of the same technology underneath. Capisce?

There have been AI features aimed at making developers’ lives easier, such as Github Copilot (available since 2021), which uses another OpenAI tool called Codex, itself built to harness GPT-3. For developers on Power Platform, there have been AI functions for years too, though some capability has been recently added.

Everyday users of Dynamics 365 and Office applications will soon get Copilot capabilities to help automate boring tasks, like “work”. Do bear in mind that announcing something and making something available – in limited preview form or generally – are different activities. Copilot for Office apps like Outlook might be a few weeks or months away for most of us, but who can’t wait for AI to automatically read and reply to all their emails?

The future with our robot overlords never looked so appealing.

For a growing summary of Copilot announcements, see the hugely popular LinkedIn post from Jack Rowbotham.

673 – Where is my mouse?

Posted on March 17, 2023 (Updated March 17, 2023) by ewand

The “mouse” was invented 60 years ago, as a means of moving a cursor around on-screen. Through many generations of hardware, it evolved from using wheels to rubbery balls, before eventually going sensor-based and even losing the tail that may have helped coin its original name

Since many people now use laptops with touchpads, they won’t even use an external meecely peripheral but the term “mouse” is still often used to refer to the pointer that it controls. Finding that pointer on your desktop can sometimes be a challenge, especially if you have multiple screens on your computer, and particularly if at least one of them is a snazzy ultrawide job.

The free PowerToys addons to Windows 11 includes a section of Mouse utilities; install the full PowerToys suite and you can usually enable each feature individually, and set what mechanism you’d use to invoke it. Perhaps the most useful is the “Find my Mouse” keyboard shortcut – just press the CTRL key twice in quick succession, and the screen dims with a spotlight on where your pointer currently is. Press CTRL once again to remove it and go back to normal.

There are loads of settings to tweak how some of the utilities work – Find my Mouse could be enabled by shaking your mouse if you’d prefer. There’s also a highlighter feature that indicates if you’re pressing a left or right mouse button, or a crosshair view which, when turned on, sets a permanent crosshair display (again, configurable in numerous ways) that remains in place until you repeat the key combo to switch it off.

Mice can jump high – who knew?

A new mousey feature in the latest release of PowerToys is called Mouse Jump – erstwhile known as FancyMouse – and lets you teleport your mouse pointer from one side of a potentially massive desktop to another.

This is particularly handy if you have multiple screens set at different heights, and in order to traverse from one side of the desktop to the other would take you multiple swipes of a physical mouse or strokes of a touchpad.

Press the activation key and you’ll see a shrunken version of the desktop in a small window; click where you want the pointer to vamoose to on that depiction of the display and it will teleport to the other side of the desktop.

672 – Why your meetings are clashing

Posted on March 10, 2023 (Updated March 10, 2023) by ewand

Look at your work calendar for the next two weeks or so; if you’re a part of a multi-national organization that routinely has meetings with people all over the world, your nicely ordered diary might be a maelstrom of overlapping and clashing appointments. Welcome to the start of the 6-monthly Daylight Saving Time Shuffle! Of course, you might have clashing for other reasons.

Meetings in Outlook – apparently, other PIMs are available – are created in the time zone of the organizer. If you’re in London and have set up a weekly 4pm meeting, most of the time that’s at 8am for the people in San Francisco, but for the next 2 weeks it’d be 9am and therefore possibly conflicting with whatever else they had planned for then.

The topic of time and its zones has been covered ad nauseam on ToW passim, but it’s worth a quick reminder of what is ahead (and other countries / regions still do vary – see a summary of the global daylight saving time dates and regions, here), especially since the US has a habit of doing things differently to the rest of the world:

12 March 2023 – Most of the US, Canada, Carribean enters DST (if observed)
24-26 March – most of the rest of the Northern Hemisphere enters DST (if observed)
2 April – Australia, New Zealand leaves DST

Practically, that means that today, a noon meeting in Seattle would be 8pm in London and 7am (tomorrow) in Sydney, but in a little over 3 weeks that would have moved to noon/7pm/6am and eventually settled back at noon SEA and 8pm LON, but now at a refreshing 5am SYD.

Fortunately, the Clock app on Windows 11 has a “Word Clock” feature that lets you pin cities to the map and you’ll see what the current time is (and what the time zone offset is currently). You can also get a tabular view of what the relative time will be at any given date.

Windows Clock app

0x29A – It’s only a number

Posted on January 27, 2023 by ewand

Last week’s ToW was the six-hundred, three-score and fifth, and while this week’s is one more, it’s probably best if it’s not mentioned. As well as being called out in a certain old book, said number also features greatly in legend, light musical entertainment and popular fiction.

Other numbers attract a certain amount of superstition – some tall buildings don’t have a thirteenth floor, for example, and even big companies like Microsoft have been known to dodge bad luck by not shipping a v13 of a product (like Office – look at the File | Account | About dialog in any Office app, and you’ll see the version number – Office 2007 was v12 and Office 2010 was v14). Some cultures don’t much like the number 4 or 14 either.

One numerically interesting but easily overlooked app in Windows 11 is the venerable Calculator. Start it by pressing the Windows key and entering calc, or if you’re truly blessed, you might even have a physical button on your keyboard. The app starts in whichever mode it was last run – by default, a simple calculator with the same kinds of functions that were common on the popular pocket calculators of the 1980s.

But look at the hamburger menu on the top left and you’ll see so much more – from Programmer functions to convert numbers from one base to another (so you can decode hex error messages or “funny” binary t-shirts*), to a whole array of converter functions which let you quickly change currency (at the current rate) or transform from one measurement standard to another.

There’s a neat date calculator too, so you don’t need to resort to using an Excel formula to count how many days there are between two dates.

Back in Standard mode, you’ll see the history of your calculations on the right side, and you can use the Memory functions to store multiple numbers for future use; much better than the old one-and-done M- M+ and MR buttons on a pocket calc. There’s also a mode which keeps the calculator window on top of others, even if it isn’t the active window at the time.

If you have a full-sized keyboard, you’ll also probably have a NumLock key – that turns the numerical keypad on the right side on and off. In the early days of the PC, smaller keyboards didn’t have separate cursor keys, so these were sited on the keypad. In order to use these cursor functions – and the others, often doubled-up PgUp / PgDn etc – you’d switch NumLock off. And then swear when you went to use the numerical pad to quickly enter a number into some DOS application, only to find you’ve moved the blinking cursor around instead.

*convert each of the 8-bit binary numbers in the t-shirt to decimal; assuming the decimal number is the ASCII code corresponding to a letter, open a new blank doc in Word, and holding down the ALT key, enter the decimal number on your numeric keypad. Oh, if you’ve only got a laptop with no separate Numlock/keypad, bad luck.

665 – Mind your screenshots

Posted on January 20, 2023 by ewand

Screen-grabbing has been around in some forms since the earliest days of the IBM PC – there is a PrtScn key on most keyboards, for example. Back in the day it would have sent the contents of the screen to a physical printer but later might save the info to a file or copy it to the clipboard.

Windows has had a screen grabbing utility for a while called Snipping Tool, which was replaced with a new tool called Snip & Sketch. The gist of these tools was that pressing some key combo (eg SHIFT+WindowsKey+S) would grab a portion of the screen and copy it into the clipboard. Snip & Sketch ultimately gave way to a new version, called, er, Snipping Tool. There have been many ways to take screen shots over time.

The latest iteration of the app throws a toolbar at the top of the screen when invoked with SHIFT+WIN+S, and gives a variety of options on how to grab that screenshot. You can also set Windows to use the physical PrtScn key to do the same in case you forget the shortcut combo.

After completing it, you’ll see a pop-up in the lower right to tell you that it has completed.

In previous versions, if you wanted to manipulate or save the screen grab, you’d need to click quickly on that toast to then launch the Snipping Tool UI with the grab inside, or else you’d need to paste the image that is now in the clipboard into another image manipulation tool and modify or save it to a file from there. Annoyingly, there’s never been an option to paste what’s in the clipboard into the Snipping Tool’s UI, so you could edit or save it quickly.

An alternative approach would be to start the Snipping Tool first and initiate the screen-grab from within; you could make some simple tweaks and highlights (like cropping it, or circling a part of the screen in red ink) from there. Kicking off the snipping from within the tool gives you other options too – like grabbing in a few seconds, to give you time to ready the app you’re trying to capture.

A new feature to the Snipping Tool is the default setting that it saves snips to a “Screenshots” folder; it’s configured in the Tool itself, should you want to disable it.

The Screenshots folder itself is within your “Pictures” folder, unless you’ve decided to move it somewhere else (if you’re that way inclined, open the Pictures folder, right-click on Screenshots and under the Location tab, click Move to find a new home for it).

It’s worth keeping an occasional eye on the size of the Screenshots folder, as it could well have hundreds of grabs totalling many megabytes of data. Screen grab files are named with the date and time in the filename, so you can easily get to the latest one by opening the folder and pressing the Home or End key (depending on how you have it sorted). Feel free to delete any you don’t need.

The … menu in the top right of the Snipping Tool lets you quickly find your way to the Screenshots folder directly, or if you press WindowsKey+R and enter shell:screenshots, it’ll open in a new Explorer window.

If you favour command lines in general, you can also start the Snipping Tool by pressing Win+R and entering ms-screensketch: (including the comma) to run the full UI or ms-screenclip: to jump straight to the capture just as if you’d pressed SHIFT+Win+S.

664 – Android apps on Windows

Posted on January 13, 2023 by ewand

Microsoft has a somewhat complicated history with ”mobile apps”. The Windows Phone platform promised much, and though many of the ideas were good, ultimately it went away. The Universal Windows Platform app model was a sound idea in some respects, but when the ‘Phone disappeared, its raison d’être ceased to be.

At one point, there were calls that Windows Phone should be able to run Android apps in emulation, or that Microsoft should embrace Android in other ways. Recent years have seen Microsoft publish a profusion of Android apps, including the excellent Launcher, which takes some of the ideas honed in the Windows Phone UI and makes them available to just about any Android phone.

When the dual-screen Surface Duo phone appeared, it was the first time Microsoft had shipped a device running Android as the base operating system. Recent speculation on the future of the Surface Duo 3 might point to a different form factor, but it’s still very likely going to be running the Android OS.

On the desktop, Windows 11 has been offering Android apps to many users for a little while. Similar in some ways to Windows Subsystem for Linux, which basically lets you run a fully-fledged Linux machine inside your Windows PC, the Windows Subsystem for Android means running Android in a virtual machine and allowing apps to appear in a window alongside native Windows apps.

To run Android apps on the WSA on Windows 11, you first need to install the Amazon Appstore. There are many apps in this store, but since it originally started as a walled garden for Amazon’s own Fire tablets, there are gaps. You won’t find many banking apps, for example, and aside from the thousands of garish games, many of the available apps could just be run in a browser on your PC instead.

Install the Amazon Appstore app from the app for the Microsoft Store (still with us?), and it adds the bones of the Subsystem for Android too.

The Amazon Appstore app itself is a bit crude – it doesn’t offer much opportunity to filter and sort the apps it presents, so it’s not easy to wade through the many stupid games to find real apps you might want to use. It’s maybe better to peruse what’s available through a browser, and then search specifically within the Appstore app for the app you want to add.

After you’ve installed your Android apps, you will see them show up individually in Windows’ list of programs, with nothing obvious to differentiate from native apps.

Clicking the … menu next to an installed Android app then choosing Modify presents a familiar-looking UI (if you have an Android phone) for managing the permissions or the running state of the app.

If you wanted to use Android apps that are not published through the curated Amazon store, you’d need to have access to the Google Play store, and that’s not officially an option with the Windows Subsystem for Android.

There are numerous hacks online to enable Google Play Services (and thus the Googley Store) but getting it installed and running is convoluted, and at least one script has already been subverted with malware, so might be a risky endeavour too. You might want to try running BlueStacks or another Android emulator, to get access to the Google Play store.

663 – Optimize Edge start screen

Posted on January 6, 2023 by ewand

Happy New Year! Do you have any resolutions that you’ve decided to follow, other than the usual (eat less, move more, try all you can to write 2023 instead of 2022)? How about cleansing your web browser start up screen to something more useful and/or less distracting?

With the Edge browser, the default New Tab Page (or NTP) presents a configurable and sometimes useful way to display information, however the source of news articles and the advertising that is shown alongside can sometimes be, er, challenging.

Clickbait

Third party advertising aggregators take sponsored content from an originator and present it as an advert. This presents a problem for the sites that choose to sell advertising space – in tiles mixed with legitimate sources in the likes of the NTP, or in chumbox “Recommended for You” type content at the bottom or side of articles.

Some of the ads often lead users to a site which will do more than try to sell them something – some try to get them to install browser addons, show faux review sites recommending dubious-at-best products, or fraudulently push get rich quick schemes and the like.

If the originator keeps foisting nonsense adverts with poor quality visuals and clickbait headlines through the aggregator, the content owner who relies on the revenue stream from the ads can complain and have it blocked – it doesn’t do their reputation any good if their site is littered with stupid adverts.

Ad blockers don’t work on the Edge new tab page, but you can report a dodgy ad by clicking the ellipsis on the top right of the tile. Or submit a report here. This is a whack-a-mole game in a modern sense, since even if the original is blocked they may just appear the next day on a different URL but with substantially the same garbage content.

If this kind of insidious spam drains your energy, there are things you can do to minimize or remove the nonsense, even without switching to a different browser.

Looking at the Edge NTP, if you are using a browser profile signed in with a Microsoft 365 account, you might see “Work” or similar in the Enterprise page; it’s extremely useful and quite customizable, and administrators could make Edge default to that tab. If users click on My Feed, they’ll get the same view as a non-Enterprise tab, and it will stick for that user on the next new tab.

You can customize the “My Feed” section by choosing to Personalise your content selection and how you want it laid out, but if you want to switch the whole lot off altogether then look on the settings cog on the top right.

Switching the clickbait off will mean you get a beautiful Bing image taking up most of the screen (click the double-headed arrow on the bottom right to find out what it is), with a search bar and some collapsible quick links tiles pointing to pinned or recently-used sites, and other subtle info points like weather or stock prices.

Replace NTP altogether

There is no option within Edge to set what the New Tab Page should be – it’s only possible to tweak the one that’s there already. Install a simple extension like Custom New Tab, however, and you can point it to any URL you like (a largely clickbait and ad-free news source like Google News might be one choice, or a customized set of sources from something like Feedly). After installing and configuring, you’ll need to deal with Edge checking if you really want to replace the NTP and making sure that it’s not being subverted by some malicious code. Just say Yes.

A final nail in the NTP could be to just silence all the distractions by installing the Blank New Tab extension: that’s the equivalent of setting the new tab page to be about:blank.

If you’re still using Edge and have replaced the NTP with something else, yet feel like checking in on either your M365/Enterprise page or you’d like to outrage yourself over the stupid adverts polluting the “My Feed” section, just drop https://ntp.msn.com/edge/ntp?query=enterprise into the address bar to get the classic NTP experience.

660 – Contacts in D365 CRM

Posted on December 9, 2022 by ewand

Sales people tend to not like CRM systems very much. They are usually foisted on the poor folk who need to figure out how to get what they need out of them, while navigating a cumbersome and unhelpful set of behaviours and expectations. And that’s just the sales people – the CRM implementations can be poor too.

If you have to use CRM, and you’re lucky enough to be using Dynamics 365 Sales (if not, you can get a free month’s trial), then there are some handy contact management tools worthy of a few minutes’ attention. First of all, the Outlook integration for the latest D365 CRM service means if you have an email from a customer or partner, you can track it and quickly add contacts on the email to the CRM system by invoking the Dynamics add-in.

Click the Dynamics 365 icon in Outlook and you’ll see a sidebar show up on the right. The “Set Regarding” option lets you add the email to a customer record in CRM. Below that, if the contact doesn’t exist already, you’ll see the option to add it by clicking on the recipient’s name and hit the + button on the lower right.

Depending on the rules of your particular system, you’ll probably need to provide a job role and maybe some other fields, and you might not be able to associate that contact with an account yet – perhaps you’ll need to save it to Dynamics first, then make the association with the account to which the contact belongs.

If the Account field is locked when you first add the contact, then once your contact has been saved in the sidebar, click the hamburger menu icon on the top left and look under Recent to open that contact again, then you should be able to choose the account name from that view, rather than fishing about in the main CRM UI for all the other added contacts.

From within the same sidebar UI, you can fire up a more fully-featured view by opening it in a separate Dynamics window. From there you can more easily do stuff like matching the contact to one in LinkedIn, if you have Sales Navigator access; it’s a handy way of associating the two, though annoyingly it doesn’t automatically pick up the LinkedIn photo and associate it with the CRM contact.

To set a picture for your contact, click on the circular initials at the top left of the name and that lets you choose a photo – ideally, you’ll have already saved the mugshot to your machine first, though if the image is online – a company website, for example – you might be able to grab the direct URL to the photo and paste it into the Upload Image dialog.

Getting images from LinkedIn can be a little more laborious especially if you’re doing this in batches. Here’s a fairly simple technique to make it easier.

If you have LinkedIn Sales Navigator and it’s integrated to Dynamics 365, open the LinkedIn tab for your contact – assuming you’ve matched them already. Right-click on the profile picture and choose Save image as. Save it to your Downloads folder.
If you don’t have Sales Navigator, then try searching LinkedIn in another window, find your contact then open their profile. Right-click on their profile photo, choose Save image as, save to Downloads folder.
Now back in D365, click on the initials back on the main contact page, to bring up the Choose Image pop-up. Click the Upload Image button, navigate to Downloads – change the view in the file picker dialog to “Extra Large Icons” to make it easier to find the right one – and select the pic you’ve just saved. Click the Change button and you’re done.

OK, so you have an image for each of your contacts – so what? Well, all the contacts you’ve just added should be visible in the Org Chart function which appears on the main toolbar of the Account. With a bit of dragging and dropping, you can quickly lay out the reporting structure for your known customer contacts.

Handles will appear on contacts as you move them around, to help manage the way the chart is displayed and keep it simple. Save the chart layout when you’re happy, and you can show your boss how diligent you’re being at managing your customer relationship. Now, who wouldn’t want that?