#56: Hey kids, look who’s back!

Posted on December 6, 2024 (Updated December 5, 2024) by ewand

When does old become retro, and how does fashion decide when something uncool becomes drip? Brand equity rises and falls all the time; some just go out of date and are left behind, while some try to reassert themselves to speed up the cycle – see Jaguar / jaGuar’s recent hoo-hah and “Copy Nothing” brand rehab…

[Richard Ayoade in IT Crowd c 2006, Jaguar deleting ordinary in 2024, Reeves & Mortimer c1993]

(Eddie Izzard has some mildly sweary thoughts about the whole “Looking cool…” cycle).

Retro tech

It’s amusing when old tech becomes cool again – from hipsters rocking LCD digital watches, to GenZers toting feature phones like it was the 1990s. Some brands were never fashionable, like AOL: using an aol.com email address even 20 years ago was a marker of technological unsophistication. Amazingly, you can still sign up for an aol.com address today if you feel like sending email from the past.

Many other products and services were all the rage, then just weren’t – and one good example is Microsoft’s MSN, which now seems to be coming back from life support. Well, certain elements (which are not yet part of the revamp) were very pervasive and cool back in the day … remember MSN Messenger, before Microsoft bungled it into Skype? It was so down with the kids, even a youthful Stormzy was using it (and that’s how he got his name).

The Microsoft Network

MSN first arrived 30 years ago as part of the Windows 95 (“Chicago”) beta program; it was a “walled garden” network service providing proprietary content through a dial up network. Market leaders AOL and CompuServe had similarly restricted services – using them wasn’t really “being on the internet” other than you could browse pages written for those services, use email and later, instant messaging. Win95 initially didn’t even have a TCP/IP stack built-in, so without 3^rd party software, you couldn’t be directly connected to the ’net.

MSN’s late 90s paid-for dial-up service became a regular ISP and there was a Premium subscription available to netizens who wanted additional security and the likes.

From that closed offering, the MSN brand morphed into something applied to lots of Microsoft’s consumer-oriented web experiences – from the Yahoo!-like attempt to establish a homepage, to in 2001 rebranding the first mass free email service which Microsoft acquired 5 years earlier, as MSN Hotmail.

Legacy users of the Win95 MSN service were ported over to Hotmail and given short @msn.com mail accounts. Other users could at one point choose a variety of domain names when signing up for a Live ID / Hotmail account, including @msn.com and @msn.co.uk. These have long since gone away and the only options now are outlook.com and Hotmail.com.

At one point, there were numerous “MSN …” apps for Windows and mobile devices, from MSN Travel to MSN Money. Most of these were subsequently killed off or renamed to something else, like Microsoft News.

Amazingly, you can still buy MSN Premium today – for £7 a month you get, er, lots of stuff that’s available, better and/or for free from other places, including other bits of Microsoft itself.

Today, many of the buttons on the MSN Explorer app either don’t work, or redirect to a page about how Internet Explorer isn’t supported anymore. One of the purported benefits of MSN Premium is that it’s possible to sign up an additional 9 users for an @msn.com email address; given the number of users complaining that it no longer works (and getting radio silence from support), it seems that loophole has now closed.

Microsoft Stop Start

At one point, Microsoft appeared to want “Start” to become the new MSN brand; the homepage for Edge browser (unless you do yourself a favour and set it to something else) was “Start” and the single mobile app which merged MSN News, MSN Money and more was just “Microsoft Start”.

Now the Start apps have been renamed to just “MSN” on mobiles, alongside MSN Weather and MSN Money which avoided the previous cull; PC users don’t have an “MSN” app but might expect to see the same content on Edge homescreen or on the Widgets on their taskbar.

Sadly, renaming the app and service doesn’t appear to have done much for the quality of advertising or the myriad click-bait “news” providers, though it does appear to have gotten less insidious and you can at least hide sources you don’t want to hear from again.

The daily email newsletters are not bad – see https://www.msn.com/en-gb/personalize/newslettersignup to manage your subscriptions. Let’s see if Microsoft starts to re-launch other MSN services in due course…

#22: A Moment in time

Posted on April 12, 2024 by ewand

As the sun momentarily disappeared for many, strange things happened – like 50 year-old album-closing songs from moon-related LPs making into the iTunes charts, alongside that 80s power ballad about dove throwing.

You might think days like these don’t happen very often, but they’re probably more regular than you think, though often the path of totality is not over such a populous area as the latest eclipse. Book your Airbnb in Cornwall ready for the next total eclipse in only 66 years, or hang out in London for the one after that? Still, this time at least, we survived the Rapture.

For more moon-related shenanigans, do go and see The Moonwalkers in London before October 2024, and check out the ever-engaging The Rest is History duo interviewing Tom Hanks and shooting the breeze about the fascination with the Apollo lunar missions.

Back on terra firma, this past week saw Microsoft push out the latest stack of updates to Windows 11 which provide fixes to known issues as well as tweaks to the operating system, including the previously-discussed ability to remove the click-bait “news” stories from the Widgets board that may be visible on the lower left of the task bar or by pressing WindowsKey+W.

Windows 11 “Moment 5” (remember the days when Service Packs didn’t need to be all Saturday Night TV with their names?) has been available for a while if you sought it out. You should see it – masquerading as the less exciting KB5036893 – in Windows Update; if your PC says you’re up to date, you should see it under Update history…

As well enabling the switching off the stupid ads and AI-selected stories on the widgets board…

… you’ll get undreamt of delights like tabs in Notepad, snap layout suggestions, accessibility improvements and more reliable nearby sharing, as well as new AI powered stuff in Copilot for Windows and in the Photos app (with Generative Erase to cut things out of photos).

#13: New Outlook gets in own way

Posted on February 9, 2024 by ewand

Many people rely on email for their work, and in some cases the inbox and calendar are the primary tools they use. Gen Z’ers might put up a struggle on entering the workforce, preferring to commune via instant messaging or Tik Tok, but for the most part we know that email isn’t going away. Unless you have an alternative product to sell, that is.

The Outlook application that comes with Microsoft 365 and Office suite has been with us since 1997, but can trace some of its roots back some years before that. Students of history may want to delve into the writings of ex-Office supremo (who went on to bring Windows 8 upon the world), Steven Sinofsky, as he revisits some of the tensions between and the decisions being made by the various development teams. There’s a good one on Outlook’s gestation, or the one where BillG gets presented with the idea for the Office Assistant: 042. Clippy, The F*cking Clown.

In a trope briefly discussed last week, we all know how Microsoft has historically loved to use the same name for wildly different things. “Outlook” is one such case – at various times, the core application which has had quite different capabilities during its growth (especially the difficult second album version, Outlook 98) and the name was associated with a whole slew of other products and/or services.

In the Windows 95 / Internet Explorer 3 days, there was a free app called “Microsoft Internet Mail and News” which combined internet email – POP3, IMAP4 – and the long-dead USENET newsgroup infrastructure based on the NNTP protocol. This was rebranded as “Outlook Express” even though it had nothing to do with the main Outlook application; the actual executable file for Outlook Express was still MSIMN.EXE for its whole life…

[Outlook Express … the solution for all your messaging needs…]

The Exchange Server that sat behind much corporate email added a web view of your mailbox back in 1996, called Exchange Web Access, later renamed Outlook Web Access and then Outlook Web App. As the functionality developed, so the old Hotmail.com service was rebranded Outlook.com, and the functionality of Outlook Web App for Exchange users and the free Outlook.com web client converged to a degree, as Outlook.com was moved to the same Exchange-based Microsoft 365 infrastructure.

Then there’s the mobile Outlook apps – Microsoft acquired email and calendaring companies Acompli and Sunrise Calendar, and folded their stuff into the highly-regarded Outlook mobile applications for iOS and Android.

Finally, when Windows 10 released, there were built-in Mail and Calendar applications; in fact, it was the same application under the hood, but it could be started with different criteria which would set how it looked. This app is still available in the Windows Store and came with OG versions of Windows 11. If you delve back to August 2018 and Tip o’ the Week 445 – Finding Modern App names, you’ll see how to find out what “modern apps” are really called within the system; as it happens, under the hood, the Mail and Calendar app was … ms-outlook.

One Outlook to rule them all

There has been a long held dream in Microsoft of having a replacement for the sometimes creaky old PC Outlook application and the Windows 10/11 Mail & Calendar app, to bring them together under a shiny new application. Sometimes known as “Project Monarch” or “One Outlook”, this new version will use web technologies to effectively be running Outlook Web App but with offline capability, on your PC or Mac.

Spot the difference? The New Outlook above has lots of mail accounts added with different inboxes etc pinned to Favourites. Here’s the same primary mailbox in Outlook Web App:

The New Outlook for Windows has been available in preview for a while, and you might be getting nagged to migrate from Windows Mail to try it out, or if your M365 administrator hasn’t switched off the prompt, you could even be getting it in full-fat Outlook.

Having been in Preview for a while, Microsoft announced in September 2023 that this new client is now generally available, and was to be pre-installed on latest versions of Windows 11. By the end of 2024, the old Mail & Calendar apps on Win10/11 will no longer be supported and won’t be available in the Store anymore. It could be a long time coming to migrate desktop Outlook users to the new-fangled version, but the signalling is saying it’s happening someday.

Check those horses

By all means, have a play with the New Outlook – it’s actually pretty good, if you don’t get 10,000 emails every day; in fact, if you have several accounts, it does a better job of keeping on top of them all than old Outlook does (though, arguably, not as well as Mobile Outlook, which lets you see a single Inbox view of all accounts). If you decide to go for it, then you’ll still have access to the Old Outlook app as well (should you need it), and if you’re moving from Windows Mail to New Outlook and don’t like it then the move back should be smooth too.

But currently, there is a gotcha. And it’s the cold hand of license enforcement mistakenly stopping play.

Users of certain M365 subscriptions – Business Basic, or Exchange Online Plan 1 as two examples, are being blocked from using the New Outlook as their license supposedly doesn’t allow it. There is a confusion having a license for a piece of software, and having the rights to use your software against a separately licensed service.

If you look at Compare All Microsoft 365 Plans, you’ll see that Business Basic include “Web and mobile apps only” for Outlook; another way of putting that is “you don’t get the Office applications on your PC or Mac” by buying that subscription. But what if you had the actual software already, through another route? If you have a M365 Family subscription, you can install the Office apps on 6 machines, and there’s nothing stopping you from connecting to a separately-paid-for M365 Business Basic mailbox from your legitimately-licensed Outlook application.

But New Outlook thinks differently. Trying to add a low-cost M365 mailbox gets you an unhelpful error:

Raise a ticket through official support and you’ll be told “you can access your mailbox by upgrading to a premium subscription”. The irony of “Add all your email accounts” is also not lost (especially since free services like Gmail, Outlook.com and Yahoo! seemingly have no problem), but penny-pinching paid-for Microsoft 365 subscriptions do.

Looking at the Exchange Online Service Description…

The service that is being paid for should allow access from “Outlook for Windows”. Regardless of whether that means the full-fat Outlook app that you have to buy, or the freely available “New Outlook”, this document says you can access those mailboxes. But the New Outlook app is now enforcing something different.

Predictably, there are furious users on the internet. The Powers That Be have been made aware and are trying to think up an appropriate way round the issue, apparently. How about, don’t be a Doofus, Rufus? Excellent!

#11: Widgets a Go-Go

Posted on January 26, 2024 (Updated February 1, 2024) by ewand

There’s been a trend in computing and related technologies running back to the birth of the Graphical User Interface in the 1970s at XEROX, for representing real-life things with digital versions that follow their design.

Take your average Calculator app; its form has changed little from the desktop calculator on which it’s based, or any Calendar application used for organizing appointments which still follows the idea of a planner or physical monthly calendar.

This “skeuomorphic” approach has its pros and cons – it might be easier to pick up a new concept through association with the old way of doing it, but that might over-complicate things in the long run or just take up lots of space.

How many people born in the 21st century have ever used a Floppy Disk, or the non-floppy version that is still widely used as the “save” icon? There’s even a meme about that.

When Apple brought out the first Mac forty years ago, the new paradigm of the “gooey” (or WIMP) extended to having a virtual desktop with things on it that might be on or beside your real desk – the wastepaper basket, a clock, a notepad, calendar, inbox and so on. Apple thought of these ancillary programs as “ornaments”, but the Mac and other OSs adopted them as widgets that could run on the desktop behind other application windows.

Apple’s commitment to a widget ecosystem has waned and come back to a degree, as has Microsoft’s – remember Gadgets in Windows Vista?

After parading the Sidebar and its gadgets as a new dawn for Windows, the whole thing was killed off after security vulnerabilities rendered it risky.

Widgets in Windows

Windows 11 introduced “Widgets” (press WindowsKey+W to get them, or wave your mouse on the lower left of the screen) and later bulked up the UI with the same stuff you get on Microsoft Start, the Edge home page feed and so on, which probably means few people will use Widgets unless they want to find out about that heater that energy companies don’t want you to find out about, or that one thing (do it) that all Android users should know.

Great news, readers! The ability to switch off the “News” section is coming; at the moment, it’s dribbling out to some users on the Windows Insider program but at some point will be more widely available – read all about it here.

If you get the option (you should see a settings icon at the top of the Widgets board, rather than having to click on your profile photo to get to Settings), you can go into the Show or hide feeds option and be able to switch off the Start feed.

As well as being able to control the entire “feed” of content and present the gadgets on a 2-wide grid instead of a single column to the side, this update lets you choose which account to use to sign in to the Widgety experience, thus allowing users to sign in with their M365 account and use the widgets to surface stull like To-Do lists of tasks, or Outlook Calendar, showing data from their work or school account rather than only the Microsoft Account that it was previously locked to.

At some point, it looks like the Widgets feeds will be supplemented by other sources besides the Microsoft Start one (via the Add more feeds from Microsoft Store link in the show/hide feeds settings), with enthusiastic content providers lining up to publish their high-quality materials for all to consume…

But not today.

668 – Ay Eye Ay Eye, Oh

Posted on February 10, 2023 by ewand

Not Aye-Aye, Ally-Ally, nor Why-Eye, but Ay-Eye, as in A.I. And not the cheesy Spielberg flick. The tech news has been all about artificial intelligence recently, whether it’s ChatGPT writing essays or giving witty responses, to Microsoft committing another chunk of change to its developer, OpenAI.

Original backers of OpenAI include Tony Stark (who has since resigned from the board in order to discombobulate the world in other ways) and AWS, though Amazon has warned employees not to accidentally leak company secrets to ChatGPT and its CTO has been less than enthused.

ChatGPT is just one application – a conversational chatbot – using the underlying language technology that is GPT-3, developed by the OpenAI organization and first released over 2 years ago. It parses language and using previously analyzed data sets, gives plausible-sounding responses.

Further evolutions could be tuned for particular tasks, like generating code – as already available in PowerApps (using GPT-3 to help build formulae) or GitHub CodePilot (which uses other OpenAI technology that extends GPT-3). Maybe other variants could be used for interviews or auto-generating clickbait news articles and blog posts.

Another use for GPT-n has been unveiled in the New Bing – an old dog has maybe learned some new tricks?

You’ll need to join the waitlist initially but this could ultimately be a transformational search technology. Google responded quickly by announcing Bard, though Googling “Google Bard” will tell you how one simple mistake hit the share price. No technology leader lasts forever, unless things coalesce to there being only one.

Other AI models are available, such as OpenAI alternative, Cohere, and there are plenty of sites out there touting AI based services (even if they’re repainting an existing thing to have .ai at the end of it). For some mind-blowing inspiration including AI-generated, royalty-free music or stock photos, see this list.

645 – mobile ad blocking

Posted on August 26, 2022 by ewand

The internet just wouldn’t work without the magic that is the Domain Name System, or DNS. If you are not a networking guru, this service is effectively the index of internet hosts (not just websites but also anything else that offers a service on the net), and is used to find the actual address that your computer will connect to, using a name as the reference.

If you put www.bbc.co.uk into your browser, that means you want to connect to a machine called www which belongs to the domain bbc.co.uk, and a beautiful yet simply elaborate system is used to figure out how to find that domain, get the address(es) of the actual host, and provide the info back to your device so you can connect to it and request information.

Being the one service to bind it all also means DNS is often the thing that brings everything to a halt, eg. if your home router can’t connect to your ISP’s DNS server, then you’re basically unable to communicate with the rest of the world as you’d be unable to find anything (unless you hard-code your machine to use a different DNS, like CloudFlare’s 1.1.1.1 or Google’s 8.8.8.8).

Futzing about with DNS can sometimes bring benefits, though. One such is that for the many webpages which contain embedded adverts or clickbait links, if your browser is unable to connect to the source of the advert, then it might just not show the content at all. On desktop computers, you could use ad blocker browser extensions of all kinds, but on mobile devices your choices are a bit more limited.

If you rely on mobile apps like Google News or Microsoft Start, which show content within the app and have no ability to install 3^rd party browser extensions, you may have to take more action to block out all the insidious and stupid adverts.

A true geek’s solution at home could be to set up a Pi-hole; a DNS server (traditionally targeted to run on a Raspberry Pi microcomputer, hence the name) which will filter out the garbage by deliberately blocking the URL-to-address resolution of thousands of known advertisers or clickbait providers. Great when you’re on the home network, but what about if on the move and connected to another network?

One possible solution here is to use a provider like NextDNS, which has been described as effectively running a Pi-hole in the cloud for you to use.

Free for up to 300,000 name resolutions (which sounds like a lot, but in reality, isn’t), it’s a snap to try out and if you sign up, you’ll be given simple instructions on how to plug it into your phone, tablet, desktop or even home router, so as to extend protection to every device connecting through that network.

DNS queries would be routed to the NextDNS service and if the requested host is from one of a plethora of blocked sites – not just ads, but known trackers, phishing links etc too – then it will simply return a dud response as if the site doesn’t exist.

Your app or browser will either show you an empty box, maybe an inline error frame, or it may silently move on and display nothing at all. Just one small victory!

Using a service like this – others are available – can be switched on or off quickly (in Android, it takes the form of a single switch to configure a Private DNS with a URL unique to your account), and works regardless of whether you’re on Wi-Fi or mobile connectivity.

598 – Start me up

Posted on October 3, 2021 by ewand

Back when some execs danced badly to a highly-priced tune, “Start” was the menu button you’d press to get to the programs and settings on your computer. The Start menu begat the Start button on your keyboard, whose logo evolved with different versions of Windows.

Now, Start is a new thing – a relaunch of Microsoft News.

Users of Windows 11 in preview – due to release soon – can see the widgets for news on their task bar, or any users can go to MicrosoftStart.com. If you feel ` reducing the clickbait and garbaj, you can tune the sources and types of news you’ll receive and save the settings with your Microsoft Account.

Apps are available for iOS and Android, on the web, the Windows taskbar / widgets, and on the new tab page on Microsoft Edge (like it or not).

One notable absence from the announcement?

The Microsoft News app for Windows. Install it while you still can.

588 – Inside(r) Windows 11

Posted on July 12, 2021 by ewand

If you were hiding under a rock, you may have missed the unveiling of the next release of Windows. Early adopters on the Windows Insiders program (which can be joined in from the Windows Update settings page on Win10) can already upgrade to Windows 11; currently that means being in the Dev channel (the most aggressive in terms of pushing our updates), so if you’re willing to run the risk of suffering a bit of discomfort, then you can get access to the preview bits now – or maybe wait until a bit later in the year and a more complete and stable build will make it to the Beta channel. If you have a Thurrott.com account, see what Paul thinks about whether you should try it out or not.

Windows 11 promises not only a design refresh, but an under-the-covers shift from a security and reliability perspective, which means the compatibility list is pretty restrictive – it’s being targeted at newest hardware that supports updated security and performance management features. While many fairly recent machines will pass the test, DIY home PCs and older laptops are not likely to cut the mustard. The Windows 11 update and support cadence has been unveiled recently too. Maybe the ideal solution will be to buy a new PC when Windows 11 arrives…

Microsoft people who set up their Insider enrolment as being associated with a @microsoft.com email address will see additional options around which Branch or Ring to use – if that’s you, then unless you’re technically self-sufficient and very comfortable with the level of pain you may feel, be careful. External users get to join Dev / Beta / Release preview Channel.

Improved and updated functionality includes not just the fancy new Taskbar and Start menu – there are lots of areas where deeper integration with app functions and the OS itself will help to make it a slicker experience overall.

The virtual desktop experience has been improved somewhat – you can set up multiple desktop environments, then easily switch and drag/drop apps between them, but there are improvements over the same feature in Windows 10 – you can set different backdrops/themes for each and they persist between machine reboots.

Press WindowsKey+TAB to see the desktops and manage the apps – that’s the same key that used to control the Win 10 Timeline feature which has now been removed.

When it comes to moving windows around, there’s a greatly enhanced Snap experience, so you can arrange windows by either dragging them to the appropriate corner of the screen or by pressing WindowsKey+Z to bring up a dialog that will snap your current window to the selected location. Newly added is a 3-line view if you have a portrait-aspect display.

Some features that have been disclosed – like running Android Apps on Windows – will be delivered in later previews, and doubtless some that are present now will change before final release. There’s already been an update which adds more tweaks and fixes some bugs.

A “Windows Health Check” app was released briefly which would report if your PC was suitable for Windows 11, but was short on information as to why a particular PC might not be upgradeable, so the team has pulled the app for now and instead points to the info on Windows 11 Specifications. At least while it’s in Dev channel, it is possible to get Win11 on machines which don’t meet the bar, though there is a warning that your experience may not be all there and some things won’t work. YMMV.

567 – Power Teams Apps

Posted on March 5, 2021 by ewand

The Power Platform – an umbrella term that encompasses a load of technology most often associated with business applications like Microsoft Dynamics – has some capabilities that are being increasingly surfaced to more end users, and which could see new ways of interacting with data and functionality that have traditionally been siloed in monolithic back-end applications.

The artist formerly known as Common Data Service was given a jazzy new name at Inspire 2020, before a sudden realisation that somebody else already owned that trademark, whereupon it was swiftly rebranded Dataverse. In essence, this makes it easy to provide access to a centralised, well-managed, secure data store for pretty much any kind of data, accessible to pretty much any type of app.

If you used Power Apps and Dataverse to build line-of-business applications, accessible via browser or mobile clients, there are licensing requirements you’d need to fulfil – but if you want to make a more simplified application that uses Teams as its front-end, then you could use Dataverse for Teams (briefly known as Project Oakdale, using Power Apps under the covers). Licensing for Dataverse for Teams is included in many Microsoft 365 subscriptions – for more details on licensing and what some of the limitations of its use are compared to a full-blown Dataverse environment, see here.

As discussed in last week’s ToW, there is already a Viva Insights Teams app available and there will be more coming soon – in fact, there’s a dogfood Viva Connections app already, which shows the MSW homepage within Teams, under the app name “Microsoft”. If you’re in the “Microsoft” app and click again on its logo, a shortcut menu of supposedly commonly-accessed information services appears.

Thankfully, when you need to perform your weekly check on which policies have been updated – or which ones you may have breached this time – they’re only a couple of clicks away.

There are hundreds of apps written for Teams – you can browse and search within the Teams client, or take a look on AppSource from a browser.

It’s also possible to pin your favourite apps to the Teams sidebar, either by opening from the Apps function and then right-click the icon when it shows underneath the others on your side bar, or by simply dragging the icon to be higher on the bar – the assumption being that if you want to move that icon up the list, you’re probably looking to Pin it for the future.

There are a couple of new “template” apps that have been released by Microsoft, using Dataverse for Teams, and customisable using the simplified Power Apps editor within.

The Bulletin and Milestones apps are available now.

524 – I read the news today, oh boy

Posted on April 17, 2020 by ewand

With most of the world in lock-down and everyone staying at home, it’s easy to be fixated with the news, even though there’s really only one topic.

You could look at Microsoft News – a recently-updated app and website that serves up a mixture of curated news from 3^rd party sources that you can define, along with annoying click-bait adverts for sometimes dubious products that you are seemingly unable to block or hide.

The same guff pollutes the otherwise excellent new-tab experience in the new Edge browser, assuming you aren’t seeing the Office 365 tab.

There’s an FAQ that explains the rationale behind the advertising, though if you have time on your hands, you could always make your feelings known through the Feedback Hub app (here’s how), add your voice to the reviews tab on the Store, or join up to the Microsoft Old Timers group on Facebook and gripe about it while sharing photos of old t-shirts and stuff.

In the “good old days” theme, a new beta “News bar” app has been released, offering to display the same curated and presumably ad-filthy content on a sidebar reminiscent of a Vista gadget, or a ticker running along the top of the task bar like a 1990s website. Though it may be geo-locked so you can only get it in certain countries for now, read more on the News bar app here.

Whilst cooped up inside, spending your life on conference calls or Teams meetings, spare a thought for those who are new to the whole experience, and shed a tear for the technology they’re using. They could be Skyping.