Thought provoking stuff…

I’ve no idea how accurate this information is, but in a short video on http://www.scottmcleod.org/didyouknow.wmv there are some wild predictions about the future… under the title of “Did you know?”


This echoes somewhat  “The Age of Spiritual Machines” by the eminent Ray Kurzweil (I saw him present once, and it was truly amazing – this guy has a brain the size of, I suppose, a planet … e.g. he invented OCR when a blind friend complained that the supply of audio books was seriously limited), where the author theorises that technological evolution is almost exponential – ie. the pace of change is accelerating.


Kurzweil reckons the first 30 years of the 21st century will see the same degree of technology progression that the entire 20th century saw, and that the next 10 years will see the same again… to the point where, by the middle of the century, nano-bots will be injected into the bloodstream to repair damaged organs and defeat blood-borne diseases.


Of course, all of this could be a load of old tosh – after all, people thought in the 1950s that we’d all be piloting flying cars, wearing space suits, and eating food in pill-form by the end of the 20th century…

Are you CrazyBusy?

 


I was reminded the other day of a term coined by Edward Hallowell in his excellent and thought-provoking book, CrazyBusy: Overstretched, Overbooked and About to Snap! Strategies for Coping in a World Gone ADD.

Hallowell, an ex-Harvard Medical School specialist in Attention Deficit Disorder, has deduced that technology and the modern way of life & work is turning us all into ineffective wastrels who burn out by the time we’re 50.

He tells a story of how he was staying in a remote cottage which had one of the old rotary Bakelite telephones, and no mobile coverage, and the act of dialling his friend in a nearby village took so long (in reality only a few seconds… the number probably had lots of 8s, 9s and 0s in it), that he was getting madly frustrated. This set him thinking about how strange it was that a simple act of waiting 15 seconds or so for something that normally takes a snap on a push-button phone, should be enough to make him near apoplectic. He started finding similarities in the symptoms of ADD patients he’s treated, and normal people who just get frustrated, distracted, impatient etc, in the normal run of their daily lives.

He’s even coined some interesting new terminology:


Vocabulary for a crazy world

Screensucking: wasting time stuck on the internet or Blackberry when you could be doing some work

EMV or e-mail voice: the ghostly tone of voice people assume on the phone when they are talking to you and reading their e-mail at the same time

Frazzing: when you are multitasking ineffectively

Gemmelsmerch: the ubiquitous force that distracts us from whatever we are doing with the desire to start doing something else

Doomdarts: suddenly remembered commitments such as a birthday or an invitation that had slipped our minds in all that frazzing and screensucking


I particularly like EMV and Doomdarts – been there, done that, many times…

Travel’s a curse

We all know that travelling on business can be a pain, and the glamour of travelling on holiday has long since worn off…

… so I thought I’d share some useful travel websites to help ease the pain (if you feel that way, and haven’t seen them before)…

  • http://www.flyertalk.com – a must-have resource for any frequent flyers, to check out the skinny on mileage claims, scams, best way to get discount business class etc etc
     
  • http://www.checkmytrip.com – use your IATA booking reference number for flights to check that you’re definitely flying, and maybe even see how full the flight is (if your airline doesn’t give you that already)
     
  • http://www.tripadvisor.com – I’ve used this site loads of times to pick hotels (some of them, a bit off the beaten track) when on holiday, or just to figure out where to go/what to do
     
  • http://www.seatguru.com or http://www.seatexpert.com – are you sitting in a seat which won’t recline? By a bulkhead with no legroom? Look on these sites and you’ll find reviews (yes) of specific seats on a load of carriers’ planes….

I’ve already booked the summer holiday, and have used all of these sites in making sure I get the best deal πŸ™‚

 

Ewan

“Dealers of Lightning” – an insightful history in Xerox PARC

Ever since reading  Robert X Cringley‘s excellent 1996 Accidental Empires book (which actually has the even more excellent full title of Accidental Empires: How the Boys of Silicon Valley Make Their Millions, Battle Foreign Competition and Still Can’t Get a Date), I’ve been interested in some of the history behind the way the PC and internet industry has evolved. I’ve always loved Cringley’s description of Steve Jobs as “The most dangerous man in Silicon Valley”… (in fact, he even opens Accidental Empires with a line akin to the opener from the sadly departed Douglas Adams’ tome, Dirk Gently’s Holistic Detective Agency, which was, “High on a rocky promontory sat an Electric Monk on a bored horse.”)


Many commentators would trace the genesis of a lot of technology we now take for granted back to Xerox Corp’s famed Palo Alto Research Center, aka PARC. The roll call of what was supposedly invented at PARC is long – laser printers, ethernet, the bitmapped display, GUI, mouse, object-oriented programming, distributed computing… the list goes on.


Legend goes a little fuzzy though – not everything that came out of PARC originated there, but a lot of the researchers who worked there in the glory days brought ideas with them and refined them enough to be useful (eg Doug Engelbart, who invented the mouse before coming to Xerox but perfected its use with the new bitmapped displays and Graphical User Interface). Legend also has it (backed up by some fact, in fact) that The Most Dangerous Man in Silicon Valley himself was given a guided tour of PARC’s facilities, saw the Alto computer they’d invented (showcasing their GUI, mouse et al) and became inspired to have Apple launch the Lisa computer, which was the forerunner of the Mac.


Anyway, a few years ago I picked up Dealers of Lightning – a potted history of what happened at PARC, and it really is a fascinating read. It can be a bit heavy going in places but gives a great insight not only into the amazing work they did at PARC (and the disdain the industry poured on Xerox Research for basically inventing the world as we know it but then alledgedly doing nothing with it, because they couldn’t see how it related to selling photocopiers), and it also paints an inspiring portrait of the head of the Computer Science Lab, Bob Taylor.


Taylor’s basic philosophy was to hire people that were smarter than he was (and he was the guy who founded ARPANET, the precursor to the internet, so must be a bit of a smart cookie himself). He also decided, in the CSL, that he couldn’t manage any more than 50 people directly, so he set the cap on that size of organisation (since he didn’t want to introduce layers of management), and just went about making sure those 50 were the best he could possibly find. What an visionary management style, and an amazing story.


It’s also interesting to see how many of the luminaries mentioned in this book as the fathers of computing as we know it, now show up in the Microsoft Global Address List πŸ™‚


//Ewan

You can’t ignore a ringing phone

It’s funny when you look back a few years to see just how communications technology has changed – remember when you might have asked (or been asked), “are you on the phone?”… meaning not, “are you using the phone” but “do you have a phone at home”… now we just assume that (pretty much) everyone’s got a mobile phone, everyone has internet access and everyone has at least one email account.

Organisational culture has evolved a lot in the last 5-10 years, to the point where a lot of people hide behind email while some try to escalate into other forms of communication as soon as possible. There’s one guy at Microsoft who always phones in response to getting an email from me. I tend to enjoy playing cat and mouse by letting the phone drop to voicemail, listening to the message, then emailing him back πŸ™‚

A lot of us have settled on corporate Instant Messaging as a happy medium, for a number of reasons:

  • Like email, it offers access to the whole corporate address book, not just the list of people I’ve talked to before (such as MSN/Live Messenger does) so I can IM people I’ve never had anything to do with.
  • Presence from Communicator is shown in Outlook 2007, and on Sharepoint web sites, so it’s often easier to be context sensitive.If someone’s presence shows up as “In a Call”, there’s no point in phoning them, cos they’re already on the phone (and the status is set by the telephone system, so when they hang up, it’ll revert back to Normal).
  • Best of all, it’s neither as intrusive as a phone, but the immediacy doesn’t get lost as easily as in email.
    • You can’t really ignore a phone that’s ringing – sure, you can forward to voicemail so it doesn’t ring at all, but that’s different.
      • A phone which forwards to voicemail is like the Schrodinger’s Cat experiment in that you won’t know whether you have voicemail – and hence whether anyone was ringing the phone at any given point – until you observe the light on the phone or you actually check your messages. So,
    • When the phone rings, you decide (usually based on the caller ID that’s displayed) if you’re going to answer it, combined with a load of environmental factors (are you busy? are you in a place where you don’t want to take this call? are you just about to go to the toilet so don’t want to be distracted right now? etc)
    • Email, for a lot of people, tends to be like a stack. The last message in (and the one at the top of the list) is the one that gets first attention, meaning it’s easy to overlook stuff that’s in the middle of the stack and probably off-screen when the Inbox is sorted.
  • If someone doesn’t respond to an IM, you generally accept that maybe they didn’t see it – because it’s disposable communication, you don’t tend to have the assumption that a reply is expected. If a sender doesn’t get a response to something important, they’ll always try again, or escalate to another form of communication (like phoning you up).
  • IM makes a great way of starting a side conversation with someone, which might turn into something more formal (escalating to email, to face:face, to group conversations on the phone or even online meetings through the likes of Live Meeting).
    • Often, I’ll see someone’s staus as “In a meeting” – now that could mean they’re sitting at their desk but with Outlook blocking time out of their calendar to do some work (or maybe they’re on a conference call). I’d typically say “busy? got a min?” and if no response comes back, I’d assume that yes, they are busy, and no, they don’t have a min. If a response does come back, then maybe I’ll realise they’re not busy, they’re not on the phone, and in fact, they’d like to meet up for a coffee in 5 minutes.

Interestingly enough, John Westworth IM’ed me halfway through my writing this post to ask a question about my mobile device (an SPV M3100). He theorised that he doesn’t answer his phone much (more through accident than desire, I should add), and figured that I might be the same… so it would be better to IM instead …

This led to an idea for some canny Windows Mobile developer to pick up, and make riches from – an AI-like Bozo Filter for the phone. Just think … it could pick up the Caller ID from an incoming call, figure out if that user is in the Outlook contacts list (or maybe even the GAL) and cross reference with the number of times that individual appears in the Call History (ie have I called this guy before? Has he called me a lot and actually got through?) and in the mail client, then apply a Bozo Confidence Filter (BCL) to the call… which would then allow me to set up rules to decide my preferences for when I will accept calls and from what level of Bozo…

Combine all this with the inherently linear nature of a phone call – it’s synchronous, you (generally) can only have one at a time, and they tend to be fairly short. IM conversations can be done in parallel with each other (though make sure you don’t type a comment into the wrong window by mistake…) and some may have many rounds of dialogue/response stretching over a reasonable period of time (usually at most a day). Email would suit much more asynchronous communications that might be shared with hundreds of people, stretched over any length of time. Choosing which one to use is increasingly a personal preference, and in future, the choice is increasingly going to be with the recipient rather than the sender. So, when the guy I mentioned earlier picks up the phone to call me and I don’t answer, I might receive the call as an IM stream if I’m online and want to take it, rather than dumping straight to Voicemail…

Exciting times, eh?

//E

Some more useful Windows & Outlook shortcuts

As I mentioned the other day, I’ve a penchant for using shortcuts in Windows: most (if not all) are documented in help files and the likes, but it is amazing how many people don’t know about them or just don’t use them.


Continuing the list of shortcut keys that can save a few fractions of a second each time you use them…



  • ALT-SPACE brings up the menu which allows you to maximise, minimise etc the current window – may be useful if you’ve played with multiple monitors and a window appears half off the screen such that you can’t get to the top of it… ALT-SPACE followed by “M” (for Move) will allow you to use the arrow keys to shift the window around the screen.

  • In Outlook, CTRL-2 switches to the Calendar, CTRL-3 to Contacts, and CTRL-1 back to Inbox. Handy if you’re often flicking around to arrange a meeting with lots of people…

  • Still in Outlook, when viewing the Calendar ALT-= switches to Month view, ALT- “-” (next to equals sign) switches to the week view, and ALT- number displays the number of days forward from the current date (eg ALT-9 will show 9 day view).

There are lots of handy commands which you can type, used in conjunction with Windows-Key-R, to speed navigation in the UI. You could even set up shortcuts to some of these for quick activation using the mouse/start menu etc…


Some favourites:


NCPA.CPL – jumps straight into the network control panel, rather than (depending on which version of Windows you’re running), fiddling about in Control Panel and looking for Networking connections. Under Vista, the guts of Networking is hidden behind the Network & Sharing Center.


DESK.CPL ,3 – (note the space before the comma) – takes you straight to the display settings page that’s used to change resolution, select monitors etc.


COMPMGMT.MSC – quick way of getting to the main Computer Management snapin, which branches off to event logs, user manager etc.


SYSDM.CPL – System Properties dialog (same effect as pressing WND-BREAK)


There are many more – from SERVICES.MSC or EVENTVWR typed directly at the Start menu, to MSTSC /v <server> /console to take over a remote machine’s console using the Terminal Server client.


Enjoy – and Happy New Year!


//E

Mrs Robinson – the finest rhythym guitar you’ll ever hear…

A bit off-topic this, but we had some friends staying over the other night and Julian just took up learning to play the guitar a couple of years ago, and is doing what new guitarists do (I’ve been noodling on all sorts of guitars for about 18 years but can still remember this next bit): voraciously listening to as much as he can, and really listening to the guitar parts. We started talking about some songs that really stand alone, sometimes surprisingly, and I reckon you’ll have to go a long way to beat the multi-layered acoustic rhythym guitar that goes all through Simon & Garfunkel’s “Mrs Robinson”.


Maybe sometime next year I’ll do a “High Fidelity” style list writing exercise… best drum intro (got to be Adam & the Ants’ Kings of a Wild Frontier, surely?), bass line (Floyd’s Another Brick in the Wall?) etc…


Happy New Year!

Some Handy Windows shortcut keys…

I like the Windows GUI, and particularly since I’m use to it, the Vista UI. I don’t think I follow a particularly usual pattern, though, because I tend to make use of lots of keyboard shortcuts which many people may not know, or may know about somewhere in the back of their mind but never bother to use them.

Some examples:

ALT-TAB – cycles through open windows – everyone probably knows that. Yet, I still often see people manually minimising windows to get to the document behind … and wonder “what’s the point of a multi-window, multi-tasking OS if you only ever think about the one at the front?” On a similar vein, SHIFT-ALT-TAB goes back through the list of windows that ALT-TAB does, so if you over-shoot the window/document you’re looking for, it’s quick to go back one.

CTRL-SHIFT-ESC – not that obvious a combination maybe, but they’re at least all down one side of the keyboard so can be quickly activated. Brings the Windows Task Manager up, and a good bit quicker than right-clicking on the task bar, or pressing CTRL-ALT-DEL and getting it from there.

And then there’s the “Windows” key on most keyboards…

  • WND-D “restores” the desktop; ie minimises everything and gives you direct access to the desktop. Annoyingly on Vista, this also minimises the Sidebar …
  • … although WIND-SPACE brings just the sidebar to the fore again, withough making it Always on Top.
  • WND-R is equivalent to the Start->Run command, so it’s only one less keystroke but saves fractions of a second in screen painting time, which always seems like a better way to do it.

There are many other WND-combinations which I don’t really use (like WND-E for Explorer/My Computer).

And finally (for now), one I found out purely by accident by hitting more keys than I wanted on my laptop… WND-Break. Opens the “System Properties” dialog which would normally be on (My) Computer -> Properties from the start menu.

I’ll follow up another time with some other handy commands which can save a bit of time (especially when run from WND-R :))…