Tip o’ the Week #199 – Checking your home network speed

Posted on by ewand

As winter bites, as roadworks cause pandemonium, there may be a trend for staff to work at home more. Microsofties all know Lync powers the ability to effectively work and be contactable when you’re sitting in your shreddies in your home office.

If you have a less than perfect broadband connection, though, Lync may be a cause of frustration as it reverts to warning of a “pretty bad” connection, and remote clip_image001participants might complain about not being able to hear you, even if you can more-or-less hear them.

This is a symptom of a poor internet connection at home – very likely nothing to do with whether you’re on WIFI or wired, as the connection to the internet is likely the bottleneck in both cases. If in any doubt, there are a few tests you can run to see if your network is under pressure, and maybe even figure out why.

Test, test and test again

It’s always difficult to get an accurate idea of your own broadband speed – it’s quite variable so from one minute to the next, you can get wildly different results. If there is a bottleneck, it could be anywhere between you and the resource you’re trying to connect to – and any *** in the chain could be causing the issue.

clip_image003Speedtest.net is a popular site for testing your connection  speed over a minute or two (making sure you don’t click on any of the adverts to speed up your PC, clean the Registry, install Google Chrome etc).

It will first test your “PING” (the time in milliseconds it takes to send a request and get a response, ideally in single or low double figures), then tries a download followed by a short upload test. Typical ADSL speeds could be 2-6mbps (megabits/sec, so 6mbps would equate to 0.75 Mb per second) download, and a few hundred kbps upload (kilobits/sec, so a 250kbps rating equates to only 31.25 Kb per second). Fancy-pants cable or fibre broadband types need not worry – generally – clip_image005though sometimes may see varying spikes and troughs in the connection fidelity. The very rural who insist on living miles from the nearest telephone exchange may be stuck with 1mbps down though your upload speed may still be in the few hundred kbps.

If you imagine being on a Lync call, the upload speed is the bottleneck to decent quality – where you might be made sound like a fast/slow/quick-quick/slow Dalek to other participants if  you have too low bandwidth, or too high latency, or PING results (a symptom of the latency in the network being too high to effectively support real-time communications such as a voice call or an Xbox Live game).

To find out what your theoretical maximum speeds should be, you might be able to check in the configuration of your router, or else (assuming you’re on BT provided broadband), try using the BT Wholesale Speed Tester. Run the first test, then click on Further Diagnostics, provide your landline phone number and you’ll get more info.

clip_image007Pingtest.net needs Java (oooh, how quaint) installed on your PC to get the most out of it, but still kinda-works without it. It will test the quality of your connection (as opposed to the speed of it) and can be a useful barometer of troubles elsewhere. One issue that can cause very high reported latency could be that your connection is being maxed out by something else – kids in the house streaming movies, downloading large files etc.

Uploads can kill the capacity of your connection, however – if you’re uploading files to a SharePoint site over DirectAccess, for example, you’ll see a drop in perceived download speed too and your reported latency will likely shoot up.

clip_image009There’s a nice utility called WinMTR which can be used to track the latency between you and the internet (or in fact, of your broadband supplier’s network – who knows, maybe the problem is upstream and in the telephone exchange?). Drop in a URL or IP address and you’ll get the equivalent of a TRACERT performed repeatedly, showing average, best & worst response times for each hop between you and the eventual resource – if you’re seeing averages that are reasonable but the odd very high spike, then you’ve got a problem.

What’s causing the bottleneck?

If you’ve managed to rule out errant family members as possible causes of your poor connection, it’s worth checking your own PC before chewing out the broadband supplier – you never know, it could be a background process on your own machine that’s doing the damage.

With Windows 8.1 and the deep SkyDrive integration, as well as SkyDrive Pro and the ability to take files offline with SharePoint 2013, it’s quite possible that your own PC is busy uploading Gbs worth of content back to the office, all the time hammering your home network uplink, and causing massive latency for Lync and other applications. To perform a quick check on what is using the network on your machine, then Resource Monitor is your friend.

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To start the tool, go to Task Manager (right click on the Taskbar and choose Task Manager, or else press CTRL-SHIFT-ESC, a simple three-finger gesture all along the left on your keyboard). Once in Task Manager, you can get some basic info on what’s hogging your machine’s resources, both now and (for Modern Apps) historically, and you can also see some pretty detailed stats on how the machine is performing all-up.

In the Performance tab, there’s an Open Resource Monitor button. If you know you want to go straight there, clip_image013you could just type resmon at the Start menu to jump straight to the app.

clip_image015Once you have the Resource Monitor up and running, a simple check is to look in the Network tab – click to sort by Send B/sec and you can see if something is bogging down the machine’s performance trhough upload…

If you tick one of the check boxes next to a particular process, you’ll see (under Network Activity, TCP Connections and Listening Ports) what activity that particular application is doing. Watch out for GROOVE.EXE and SKYDRIVE.EXE as potential file synchronisation clip_image017villains…

You could try right-clicking on the SkyDrive Pro applet in the system tray, and choose to Pause syncing. That’s GROOVE taken care of (you thought you’d seen the last of that application? Think again…). If you’ve other processes causing problems, try right-clicking on the process name and Search Online to find out what it might be, and get you one step closer to figuring out how to return normality.

Tip o’ the Week #198 – 22 minute meetings

Posted on by ewand

clip_image002Hot on the heels of last week’s “How 2 rite English proper” tip, and the previous extensive Outlook appointment duration code-a-thon, here comes a simple yet entertainingly effective idea to think about whilst you’re digesting all the over-indulgence of the Christmas period (Merry Christmas, by the way) – if you need to meet in person, why not hold shorter, more engaged and more effective meetings?

clip_image003OneNote program manager Nicole Steinbok delivered an award-winning internal Microsoft presentation, blaming inefficient meetings (in part) on the 30-minute blocks that Outlook defaults to.

Apart from the usual stuff like starting on time, having an agenda, etc etc, there are some great bits of advice for having better meetings – some which everyone knows but nobody follows…

· Stay standing up

· Close all laptops

· Silence all phones

One director in MS UK had a Lync status message, “I try not to IM in meetings, preferring to focus on the people in the room – if really urgent please do text me”.

Perhaps not as fundamentalist a stance as the 22 Minute Meeting method, but definitely a step further in the right direction than most people take.

Proud Canadian Nicole also spoke at an external event called Ignite – improving productivity 5 minutes at a time. It’s well worth watching both this and the internal one.

For more info, there’s a Facebook group now, at http://22minutemeeting.info/.

Tip o’ the Week #197 – When to use apostrophe’s

Posted on by ewand

Grammar and punctuation fundamentalists (the Basterds!) will almost certainly have read Lynn Truss’ (or should clip_image001that be Truss’s… discuss…) seminal book on why punctuation is so important.

The title highlights the difference adding simple punctuation makes to a term said of a Giant Panda, that it “eats shoots & leaves”. Add a comma after the first word, and the same bear becomes a postprandial, gun-toting evacuee.

Misuse of most punctuation doesn’t have quite the same dramatic effect, but it may signal (to some people, at least) a lack of attention to detail, therefore invites ridicule. None more so than using the prolific Grocer’s Apostrophe.

Kingsley Amis, on being challenged to produce a sentence whose meaning depended on a possessive apostrophe, came up with:

  • Those things over there are my husband’s.
    (Those things over there belong to my husband.)
  • Those things over there are my husbands’.
    (Those things over there belong to several husbands of mine.)
  • Those things over there are my husbands.
    (I’m married to those men over there.)

There’s a simple rule when wondering whether you need to add an apostrophe or not – if in any doubt, just leave it out. Jess Meats circulated a now-dead website a while ago – www.canipluralizethatwithanapostrophe.com. Visiting the site displayed a blank page carrying just the word NO. In 96pt Arial Bold.

If you’re not really sure of the rules or if you find you forget them a bit too easily, check out The Oatmeal’s brilliant graphical guide for when to – and perhaps more importantly, when not to – use an apostrophe. There are other wordsmithery wonders too – how to use a semicolon, some words you need to stop misspelling, who vs whom and more. Genius. And really, really funny too.

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Tip o’ the Week #196 – Change Outlook meeting duration

Posted on by ewand

clip_image002It’s seemingly an irrefutable law that when you book a meeting for an hour, it takes an hour. Or what might happen is some people are still rocking up at 3 or 4 minutes after the start, and others start packing up 5 minutes before the end because they have another meeting to go to. Others yet will start a whole new discussion (“oh, just one more thing…”) with 2 minutes to go.

One comedian even made a fortune trying to teach us how to make meetings work. Here’s one video that’s 20 years old – yet still holds entirely true today. It was updated last year, and the original version is almost 40 years old. Clearly we don’t learn.

Now this week’s tip has been a long time coming – since the very beginning of Tip o’ the Week, approaching 3 years ago on this blog (and a year before that internally at Microsoft), it’s something that has been in the back of mind as a productivity tip. Thanks to discovering a blog post that provided suitable inspiration for the idea, and for the majority of the code, here it finally is. Praise be! Huzzah! Etc.

Frustratingly, Outlook has never offered the option to set how long a new meeting should clip_image004be, or what time it should start. There are a few workarounds – you can set the timescale the calendar shows (so each line is 60, 30, 15 etc minutes, and if you double click on a section of your calendar to create an appointment, then it is set to that time slice). Try it out by going into Calendar, selecting the View tab, then View Settings. Select Other Settings on the pop up dialog, and change the view from there.

What we need is a Macro

Today’s tip will let you set both the default duration and the start time of new appointments – so if you want to make all meetings 20 minutes long, starting 5 minutes past the hour or half hour, then you simply set it up as such when you install the code. Don’t be afraid – there is code involved here, but it’s fairly straightforward.

Here it is, step by step:

  • Start Outlook. Well, duh – you already have…
  • clip_image005Press ALT-F11 to open the Visual Basic editor
  • Expand out the tree at the top left, then double-click on the ThisOutlookSession line, which opens a code window to the right.
  • Paste the following into the code window on the right:

Private objMeeting As clsMeeting

Private Sub Application_Quit()
    Set objMeeting = Nothing
End Sub

Private Sub Application_Startup()
     Set objMeeting = New clsMeeting
End Sub

Next, right-click on ThisOutlookSession on the left hand pane, and choose Insert then Class Module.

  • Click on the newly-created Class1 and in the Properties section immediately beneath, select (Name) and rename Class1 to clsMeeting.
  • Now double-click on the new clsMeeting, and you’ll see a code window appear on the right – copy and paste the following code into that window:

Const DEFAULT_LENGTH = 45
Const START_OFFSET = 5


Private WithEvents olkIns As Outlook.Inspectors, _
        WithEvents olkApt As Outlook.AppointmentItem


Private Sub Class_Initialize()
    Set olkIns = Application.Inspectors
End Sub


Private Sub Class_Terminate()
    Set olkIns = Nothing
End Sub


Private Sub olkApt_PropertyChange(ByVal Name As String)
    If Name = "AllDayEvent" Then
        With olkApt
        If .AllDayEvent = False Then
            .Duration = DEFAULT_LENGTH
             .Start = DateAdd("n", START_OFFSET, .Start)
        End If
        End With
    End If
End Sub

Private Sub olkApt_Unload()
    Set olkApt = Nothing
End Sub

Private Sub olkIns_NewInspector(ByVal Inspector As Inspector)
    If Inspector.CurrentItem.Class = olAppointment Then
        Set olkApt = Inspector.CurrentItem
        With olkApt
            If .CreationTime = #1/1/4501# Then
                .Start = DateAdd("n", START_OFFSET, .Start)
                .Duration = DEFAULT_LENGTH
            End If
        End With
    End If
End Sub

OK, now you have your code imported. To change the defaults for meeting duration or offset time, simply change either or both of the Const values at the top of the code. You’ll need to restart Outlook for these changes to take effect.

There are a few steps to go through now:clip_image008

  • Click the floppy disk icon on the top left of the toolbar to save your changes, then close the Visual Basic for Applications window down.
  • In Outlook 2013, go into File / Options / Trust Center, then click the Trust Center Settings button.
  • Now, go into Macro Settings and change from the default of “Notifications for digitally signed macros, all other macros disabled” to “Notifications for all macros”

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Now close Outlook entirely, and restart it – you’ll get a prompt to Enable Macros – this is unavoidable, sadly, but it will only happen when you first launch Outlook. Assuming you actually want this code to run, choose Enable Macros.

Now, what happens is whenever you create a new appointment, the Macro you’ve just installed will jump on it and set the start and duration times as appropriate. If you need to change the defaults, simply go back into the VB code as above, edit the values in clsMeeting, save the whole shebang and restart Outlook again. If you don’t want the code to run any more, go back into Trust Center and change the Macro settings back to the previous value.

Tip o’ the Week #194 – Windows 8.1 Reading List

Posted on by ewand

Windows 8.1 is now available free for existing users of Windows 8, and in a break with tradition, will not be sold as an upgrade to existing installed Windows versions – it’ll just be the full version, and that’s it.

Upgrading from Windows 8.1 Preview isn’t officially supported – though it can be done (you do need to match the language version exactly – if you installed the Preview as English US, you’ll need the English US ISO from the MSDN etc site, to upgrade).

clip_image002There are plenty new features in Windows 8.1, as well as the much-documented return of the Start button (after all the fuss about the removal of the Start button from Windows 8, and the subsequent rush from application vendors to restore it, there’s already a Start Killer app for Win8.1 which removes the reinstated Start button… you can’t win, sometimes…)

There are a bunch of new apps with Windows 8.1, and major improvements to existing ones. One new app of some interest is the Reading List: the idea being that if you’re looking at web sites in the IE11 browser (the Modern UI version) or possibly reading content in other apps (like the Store), if you flick the Charms out and choose Share, then you can add the site/content link to you Reading List.

Start the Reading List app up, and it will show you the list of sites you’ve bookmarked, and also make use of Windows 8.1’s improved side/side view, to show the content shown alongside.

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Tip o’ the Week #192 – What does your customer run?

Posted on by ewand

If you are in the tech industry and dealing with a customer or partner on pretty much any aspect of their relationship with you, it can often be valuable to have a bit of forewarning about what technology they’re using. In larger managed environments, that knowledge might come from other resources (account manager, technical pre-sales, support contact etc), it may be tucked away in your email from an old thread.

Who knows, it might even be in CRM.

Even if you’re working with a well-engaged entity, it can still be helpful to do a little background research, and that’s near-mandatory if the org in question is new to us all. Here are some thoughts on how to get ahead of the game without needing to spend hours at the task.

LinkedIn

This is now an essential business tool for a lot of people, as it both projects their CV into the world so a potential next employer can see it, and it helps them connect with people in other organisations they’re trying to reach. Before you meet your customer, it’s worth looking up the company and seeing who else works there, what skills the individuals have (eg do they position themselves as an Open Source or Linux expert? Are they certified to the hilt in your stuff already, and therefore maybe a friendly face?). Who did they work for previously?clip_image002

One tip for the practiced LinkedIn stalker is that it’s possible to switch off the breadcrumbs that let people see who’s looked at their profile, so if you check someone out and decide to have nothing more to do with them, you won’t end up getting a connection request in return as they’ll never know it was you.

Go to the Privacy & Settings option by clicking your mugshot in the clip_image004top right then Select what others see when you’ve viewed their profile, whereupon you can choose full disclosure, partial anonymity (so they’ll see it was someone at Microsoft, for example – might freak them out if they are LAMP fiends) or the full kahuna of diplomatic immunity.

You might also want to think about who gets to see your connections – if you get lots of requests from people you don’t know, they may just be trying to harvest your own connections (as they’d see more details of those users, since they’d now be 2nd degree connections to the recruitment consultant connection spammer). We’ll come back to using LinkedIn in a future ToW.

Mxtoolbox – www.mxtoolbox.com

This one is useful for checking what your customer is using for their email, or at least which service they’re using to clean and filter their in- and out-bound email. Simply enter the customer’s email domain name (the bit after the @) and you’ll find out how they send and receive mail. Sometimes, it’ll be their own address (meaning, they operate their own relay) but often, it’ll be one of a variety of 3rd party “hygiene” services from the likes of Microsoft (Frontbridge, Outlook), Google (Postini), Symantec (MessageLabs) and more.

Netcraft – www.netcraft.com
Their “What’s that site running?” tool and web site survey made Netcraft well known years ago – ostensibly telling you what operating system the web site in question is running on. A useful side effect in these cloudy days is that it can tell you not just what the site is, but where it is running. Handy to know if your customer’s site (or maybe a subset of it which is presenting a web application to their customers?) is running on Azure, AWS, Rackspace etc. Just head over to netcraft.com and paste the URL into their “what’s that site running” box in the lower right – no need to strip it of http:// or any other superfluous guff; the site takes care of all that for you.

Is it really on Azure? – http://www.kloth.net/services/nslookup.php
Here’s a neat service which lets you check for CNAMEs of a particular URL – in other words, when you enter a URL into your browser, that name may just be an alias for another name, which you’ll never see. Knowing that such a thing exists can be handy, though – it might let you figure out that one part of the website is hosted in one place, but another part is somewhere else.

In this case, you do need to trim any leading or trainling gubbins off the URL, so you’re left with simply the main part. Sometimes the real meat of what a website is offering – the bit of the site you need to log into, for example – might be on a different URL (like login.company.com). If you plug that URL into this handy name lookup tool, and set the option to be looking for ANY or CNAME, then you may see that login.company.com is just an alias for something.cloudapp.net – the clouapp.net bit meaning that it’s a service running on Windows Azure. Not a very efficient way of looking for Azure users en masse, but if you think your customer is already on Azure, it is a handy way of confirming that fact.

Tip o’ the Week #191 – Lync meeting updates

Posted on by ewand

clip_image002Lots of people (including Office365 users) should have been moved to Lync 2013 by now, though the impact may not be all that obvious, since some of us have been using Lync 2013 client for a while, even if the back-end wasn’t running the latest and greatest.

Some of the changes will only be apparent when you join a Lync 2013 meeting – for example, when an application is being shared, one view will show you a line of photos of active participants in the meeting, and when each is talking, a green bar is shown under their mugshot, so you know who’s making all that noise, heavy breathing into their microphone, sniffling etc. Subtle.

[NB: in the photo below, the only highlighted person was actually talking at the time, and if fact, was the only one showing real video rather than a static photo]

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clip_image006There are a bunch of incremental improvements which the server upgrade provides, and some which subsequent updates to the client light up – one of which is the “Meetings” section which appears under the your status section at the top of the main Lync window (and somewhat confusingly, is depicted like a pie chart). The meetings tab shows you the remainder of your diary for the day (refreshed every 10 mins), and helpfully highlights any Lync meetings in blue, so you can right-click to Join. No need to go back to Outlook, open the calendar appointment, click on the link etc.

Other tweaks include the ability to set whether the IM and participant list shows up when you join a meeting (both of which were previously hidden by default until you clicked around inside the meeting). And if you’re the meeting organiser, you could decide to stop IMs or video in a meeting/call altogether.

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The behaviour of the Lync client when you join a meeting is set under the Options icon (towards the top right, or you can press the ALT key to show the menu bar and go in throught Tools / Options if you’re old skool). clip_image010There’s also the new ability to choose which Lync client to use for joining meetings – handy if you also have the Lync Modern app installed and would rather use it, for example.

Oh, and don’t forget to install and configure the fab Lync 2013 for Windows Phone, too. As before, but with more panache and pizzaz, the Lync client allows you to join conference calls with a single click (no typing in participant numbers and the like), as well as adding some cool new functionality – like using Wifi for VoIP calls if you set it to.

Tip o’ the Week #190 – PowerPoint slide picks

Posted on by ewand

clip_image002Everyone in the developed world seems to have been subjected to PowerPoint at some stage. PowerPoint is an unusual tool – one that is immensely popular by the people who use it, and one which invokes shudders amongst some of the victims of bad presentations down the years. One even coined the term “Death by PowerPoint” in 2001.

The presentation tool of choice (be it PPT slides, old IBMers’ acetate “foils”, or any other prop) can form as a useful aide mémoire for competent presenters, however it’s all too easy to put everything you want to say onto a slide, thereby negating the audience’s need to listen to you saying it, as they strain to read it in 14pt Arial Bold behind your head.

Great presenters often show slides with few words but great visuals – if you’re on the Microsoft network, search for the Microsoft Story deck by Steve Clayton and his team, as an example of well-crafted slides that reinforce a story rather than telling it for you. Or look at this illustration of “Flat Design” as published on SlideShare.

PowerPoint 2013 added a really nice function to the little icons that appear in the bottom left of a presented slide, if clip_image003you put your mouse in that general direction. As well as navigating back and forth between slides, you can annotate the currently presented slide, zoom into it (great for highlighting something to your audience), the new “Slide Navigator” icon is of particular interest.

Have you ever sat in a presentation where the speaker drops out of presentation view, so they can ferret around inside PowerPoint to get to a different slide…? Normally a great deal of scrolling up and down, exposing speaker notes (if they are ever written up – and who does?) – it just doesn’t look good.

You should never expose the workings of your presentation, and ideally, never refer to it – don’t talk about “on this slide…”, don’t refer to the clicker being problematic, don’t ever say “this is an eye test, but…” (just don’t show it).  Referring to the presentation mechanism is PaNAMBiC. Like this.

clip_image004Talk as if you don’t need whatever is behind you, unless you’re showing screen shots or diagrams that you have to refer to in order to make sense.

The new Slide Navigator icon is available either in Presenter View (see here) or in the standard duplicate-everything view (which can be easily re-activated if you find yourself in Presenter View against your will).

clip_image006Clicking on the icon itself will show a nicely ordered overview of all the slides in your presentation, so if you need to jump to a particular slide you can do so, without opening clip_image008your kimono and showing your goods to the expectant audience. In Presenter View, the section-by-section thumbnails are shown on your own private screen, so you can easily find your slide and jump to it without even letting the viewers realise it wasn’t contiguous in the original flow of your slides.

If you’re in duplicate screen view, it shows the Slide Navigator on the main view, but that’s much preferable to exiting the presentation altogether, navigating to the slide you want, then fishing about with the mouse to find the “Slide Show” button on the lower toolbar to restart the show.

clip_image010TIP: to start a PowerPoint slide show with the currently-selected slide, just press SHIFT-F5.

Tip o’ the Week #189 – Outlook View Tips

Posted on by ewand

clip_image001Outlook 2013 introduced some changes to the way the standard inbox view is presented. It’s basically a good thing, though if you have a lot of email and a small screen, it will certainly reduce the number of items on your default view. This means that once an email is (say) 15 from the top on your mailbox, then it’s off the screen and, for some people, it might as well be dead.

You could adopt an Inbox Zero policy and keep your inbox to as few items as possible, or you could admit defeat and become a piler like most people. We have computers to search stuff for us, so why does it matter if we delete or file things away? Meh.

Anyway, there are a few tweaks you can make to your Outlook view if you don’t much like the new version. Let’s look at a comparison between Outlook 2010 and 2013:

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Outlook 2010                                     

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Outlook 2013

It’s easy to see the screen real-estate effect – though 2013 is clearer, it’s a little larger.

clip_image005If you’d like to restore the view to more like 2010:

  • In the main Outlook window, go to the View tab, and look under View Settings
  • Click on the Conditional Formatting button.
  • Create a new rule (Add), and call it something like “Look like 2010”. Choose a Font by clicking on the Font button, and select “Smaller”. You may want to try some italic and bold settings just to spice things up a bit, but you can always go back and change it later.
  • Press OK, and when you are prompted, say that it’s OK for this rule to run on everything (since we haven’t created a condition for it to apply).

Now this will apply to all messages and will reset the default view to have smaller “From” lines.

clip_image007If you’d like to change the way unread messages are displayed (where, in Outlook 2010, they were just emboldened and with an appropriate message icon), repeat the exercise above but instead of creating a new rule, just edit the “Unread Messages” rule – set the font and colour, and party on!

There are many other inbox formatting tips which will take the views back into the mists of time – if there’s demand to find out more, maybe I’ll cover them in future ToWs.

Tip o’ the Week #188 – Writing on Windows

Posted on by ewand

clip_image001Owners of the HP Revolve 810 laptops (as many in Microsoft recently received through the new laptop refresh) can get hold of an HP Executive Pen as an option, to enable on-screen scribbling and the likes. Before everyone starts celebrating by dancing in the streets, it’s worth noting that the Executive Pen is more like an Executive Crayon. It’s not really all that accurate.

The problem with any kind of tablet/slate that offers on-screen handwriting is that the method for sensing the pen makes a huge difference to the quality of its output – capacitive screens like Surface RT don’t lend themselves to handwriting, such as supported by the digitiser of Surface Pro. Here’s what writing on the HP screen with the Executive Crayon looks like:

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clip_image004Watch out for leaning your hand on the screen while writing, as the sensor on capacitive screens doesn’t really recognise the different between palm, finger or pen point. If you find your writing is a bit spidery, then, in OneNote, it’s worth trying out the very heavy pens, as the output looks to be stronger and smoother.

Revolve 810 users would be well advised to check out the HP driver web site (for clip_image005Windows 8 x64) and make sure there are a few key updates installed – there are two specifically for the touchscreen and pen, and a Glidepoint driver may solve keyboard freezing issues. This driver also enables a feature where if you double-tap on the top-left corner of the touchpad, a little light will come on, indicating that the touchpad has been disabled (double-tap again to re-enable it). Handy if you’re using an external mouse, and don’t want to accidentally move the cursor whilst typing.

 

Writing on other screens

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Keith “Frazer” Burns recommends trying a different approach to writing on-screen with Windows 8. If you show the on-screen keyboard (either in Modern Apps, or standard desktop mode – by tapping on the keyboard icon typically shown on the task bar), then select the bottom-right icon to switch between layouts, tap on the one which shows a pen over the screen… you’ll replace the keyboard with a couple of lines, ready to receive handwriting.

Now, you can input text by writing on-screen with an Executive Crayon, a cheapo-Ebay-10-for-£2 capacitive pen, or even your finger… and it’s surprisingly accurate, even on Surface RT. Keith counsels that it learns your own handwriting over time and gets good enough to be more than just usable. In fact, you might even find it more accurate than using full-flow writing on a screen with a proper digitiser and everything…