Tip o’ the Week #104 – Windows 7’s clock & date

Posted on March 16, 2012 by ewand

One of the neat little design touches of Windows 7 that changed as a result of usage analysis was the calendar that is shown when you click the clock on your system tray. User feedback taught product designers that in previous versions of Windows, users would often go into the “Date & Time Properties” dialog box, not to set the date but just to see the calendar – eg what date is it 3 weeks from now?, or what day is Christmas Day .?

Of course, in earlier Windows versions, if you changed the date by clicking on another month/year, and hit the OK button, it would actually change the system date. not necessarily a good thing. In Windows 7, the default behaviour is to just show you the calendar, and easily allow you to jump between months, years, even decades.

Of course, you could just use Outlook, but a) not everyone uses Outlook all the time (the poor non-productive fools!) and b) it’s usually just quick & easy to click on the taskbar to check a date. If you are in Outlook, did you know that you can type in expressions into any date field – eg the Start date of a meeting. “3 weeks on Tuesday” , “next Friday”, “in 60 days”, “7d”, “Christmas 2013” . there are loads of variants to try.

Ticking away, the moments that make up the time of day

If you’re a habitual jet-setter, are planning a holiday in foreign climes or just want to know the time in another part of the world, you can also add multiple clocks in Windows 7. Click on the Date/Time part of the system tray, click on Change date and time settings. and then the Additional Clocks tab.

Sure beats those £2,000 “executive wall clocks” that feature in the back pages of in-flight magazines.

Tip o’ the Week #102 – When did someone really put something in their calendar?

Posted on March 9, 2012 (Updated May 26, 2023) by ewand

I’ve been thinking about writing this tip since the ToW started almost exactly two years ago (yay!) but for various reasons, competitive advantage amongst them, I’ve held off. I figure it’s now time to relent and share.

genesis

The tip concerns the differences in Outlook between appointments, meetings, and meetings where you are the organiser. Huh? Well, an appointment is something you put in your own calendar. A meeting is created from an appointment when you invite someone else – or are invited by the organiser – to take part. Outlook exposes a whole load of variance in what you can do when you’re in each of these 3 scenarios, but in 2 of them – namely, appointment and being the meeting organiser, it doesn’t tell you when the appointment/meeting was created.

When you look an invitation sent by someone else, you can see not only when you accepted it, but when it was sent. Well so what, you might ask?

What if you look in your own calendar and see something you created, but don’t recall when? It can be quite handy to remind yourself when it was added – maybe you will find some emails around the same time that might give you more information on why you put that appointment in there.

The same rules apply when you’re looking at someone else’s calendar. What if you invite someone to a meeting (and this is where the competitive advantage bit comes in, perhaps), and they decline because they have a “conflict”. was the conflict merely an appointment they created after your invite. (covering tracks, perhaps)?

In a more benign scenario, what if you’re trying to bag a meeting room, but it’s booked out. maybe for a team meeting or some such. If you could see that the meeting was created 2 years ago, then you might contact the organiser to see if it’s still happening or even realise that the organiser no longer works here, and therefore a cancellation can’t be sent out to free the room, but it’s most likely not going ahead.

method

The beginnings of this method regards customising or designing Outlook “forms”. There’s a little more info on Outlook Forms in ToW#44 if you’re interested. In a nutshell, items in Outlook (appointments, messages, contacts etc) are simply a collection of fields, and use a designated – and customisable – form to display the fields’ values. In the example of a self-created appointment or a meeting you’ve organised, the standard Outlook form doesn’t display the date of creation, but it still exists behind the scenes.

To view the date, a simple way is to start by adding a new command to the “Quick Access Toolbar” that’s shown on the top left of your Outlook form:

Open the appointment or meeting you’re looking to get more information for, then click on the little down-arrow to the right of the Quick Access Toolbar. then look at the bottom of the Customize list and choose “More Commands”
Next, change the “Choose commands from:” drop down to be “Developer Tab“, then on the left-hand side of the dialog, scroll down the commands list to find Design This Form, (NB don’t choose “Design a Form”), then Add it to the list on the right by clicking the button. Press OK to return to the item. This will now put a new icon on the Quick Access Toolbar, that looks like a pencil, ruler and set square. Very retro design tools.

This should be a one-time exercise, that will now allow you to peek inside any Outlook item once you’ve opened it up (whether it’s from your own mailbox, or someone else’s calendar).

show me

Now, when you click on the Design This Form icon in the Quick Access Toolbar on an open item, it switches the form that’s being used to display that item into the “designer” mode, which shows any hidden tabs that the form might have (denoted as such by their names being in brackets). One of the hidden tabs on every form is “All Fields”, which lets you explore the values of every field that exists within the item that the form is displaying. Are you still with me?

Click on the All Fields tab and select “Date/Time fields” from the drop-down box, and hey-presto, you get to see every date field – like the Created date.

If you want to explore the differences between the various item types in Outlook, try looking at “All Mail fields”, “All Contact fields”, “All Appointment fields” etc.

Tip o’ the Week #99 – Is your hard disk just “on”?

Posted on February 24, 2012 by ewand

One frustrating aspect of a modern PC is when it seems to slow down inexplicably, even when it’s not obviously busy. Sometimes that could be evidenced by the hard disk light flickering a lot of the time, or in extreme cases, solidly lit up. There are a number of reasons why this could be the case – here are some tips on finding out why and maybe what to do about it.

Your PC is just not good enough

A common reason why your disk is really busy (sometimes known as thrashing) is simply that the machine doesn’t have enough oomph to do what it’s being told to. It could be you just don’t have enough of some critical resources, such as memory. If there isn’t enough physical memory (RAM) in the machine, then when an application wants to hold information in memory, something else which is currently in memory needs to be “paged out” – written to disk, temporarily.

That’s all very well, until the application that was using the data that’s just been paged out needs it back -then, something else is paged out, and the previous data is read back in. If you get to the point where you’re really short of RAM, the PC will be thrashing to the point of exclusion to practically everything else. The whole process is a lot like the juggling you might need to do when you’re trying to work with more than two things but are limited to having only two hands.

The only solution to not having enough RAM is to add some more (not always straightforward), or make the machine do less. Look in Resource Monitor (press Windowskey-R then enter “resmon“) under the memory tab, and you’ll see how much of your physical memory is being used. You can also look and see which applications are using up all the memory and maybe think about shutting them down, or making room for them by closing other applications.

Modern day whack-a-mole

Curing performance problems can be like pushing a blockage from one place to another, or like the whack-a-mole fairground game where you hit one issue and another one just pops up elsewhere. If your PC isn’t running out of memory, maybe the processor (CPU) is the bottleneck, or perhaps it’s the disk itself.

If the CPU is slow, then everything else will feel pretty slow – the whole machine will just feel like it’s overworked. If the disk is slow, then the machine will bog down every time it needs to do something disk-intensive. Combine a possibly slow disk with running out of memory, and you’ve got the perfect storm – a PC that is constantly shuttling stuff to-and-fro between memory and disk, and burdening the CPU with all the additional overhead to do so.

There are some things you can do to mitigate the “disk light on” issue, however.

It’s probably Outlook

ToW #96 covered an issue where Outlook might use up a large amount of disk space, and maintaining that kind of volume will put something of a strain on the PC. Outlook is probably the heaviest desktop application most of us use, and if it isn’t hammering your memory or processor, then it will probably be nailing your hard disk.

Defragment

It’s still worth making sure your hard disk isn’t badly fragmented, a situation where files end up scattered across the surface of the disk in lots of pieces or fragments. If you have a nice clean disk that’s largely empty, then Windows would write a new file out in one big splurge of “contiguous” fragments or clusters.

When files are deleted, all that happens is those clusters that are currently used, get marked as free so they can be over-written in future. If the disk gets increasingly full up, though, it may be that the only free space exists in small chunks all over the place – meaning Windows has to do more work to read and write files.

You can run Disk Defragmentation by going to Start and typing in Disk Defrag, then you’ll be able to run the Defrag process interactively, or schedule it to happen in the background – ensuring that you pick a time that you won’t be really busy on your PC, otherwise it will be the Disk Defrag that’s making the light glow.

To allow fragmentation a better shot of cleaning up the disk, it may be a good idea to close applications that are likely to be using big files (like Outlook, whose OST file is probably the biggest file on your hard disk), and if you have a high degree of fragmentation, then it would be worth getting rid of the hidden Hibernate File on your hard disk – that’s where Windows writes the contents of memory if the battery on your laptop runs out, so it’s gigabytes in size.

To delete your Hibernate File, you need to fire up a command prompt in Administrator mode – go to Start menu and start typing command then right-click and choose Run as administrator.

A quick alternative is to go to Start, then type cmd and press CTRL-SHIFT-ENTER, which tells Windows to run whatever you’ve typed in as an administrator. Try it: you too can run notepad as an admin.

Once you have your admin Command Prompt (denoted by the window title of Administrator C:\Windows\etc), then type powercfg -h off to switch the Hibernate functionality off, and in so doing, ditch the hiberfil.sys file. Once you’ve finished defragmenting, you can switch hibernate back on by repeating with powercfg -h on.

Is your disk just too slow? How would you know?

Finally for this week, there’s a possibility that your disk is just basically slow and there’s not a lot you can do about that short of replacing it. If you look in Device Manager (Start -> then type Device Manager), and expand out the Disk Drives section, you will see what kind of hard disk you have – try Binging the cryptic model number and you might find the specifications of the disk – does it spin at 5,400rpm or 7,200rpm, or is I solid state? Does it have any cache? Maybe reviewers on Amazon et al will pan that model’s performance, or even suggest that a simple firmware upgrade of the disk itself will solve performance issues. [Here Be Dragons – be very careful if you go down this route].

You can see if your disk is the bottleneck to PC performance by looking at the Disk tab in Resource Monitor, expanding out the Storage section. You’ll see Disk Queue Length as one of the columns on there – that’s a measure of how much stuff Windows is waiting for to be read from or written to the disk. If the machine is busy and doing a lot of disk work, this might be legitimately quite high (maybe double figures) but if it’s sustained then it could be illustrating that the disk is struggling to keep up with the requests the PC is making of it.

That could be a symptom that it’s just not quick enough, but it could be a forebear of the disk being faulty – maybe the reason it’s taking ages is because it’s physically about to fail. Best get it checked out.

And don’t forget ReadyBoost

After sending this original tip above within Microsoft, a reader (Rob Orwin) responded to remind me about ReadyBoost – so I added the following in a subsequent tip. In Rob’s own words.

Whenever my computer is being a bit sluggish, I stuff two memory sticks, which I always carry around in my laptop bag, in the USB ports and as if by magic everything starts running as if it’s on steroids. It’s instantaneous as you only need to dedicate a device to ReadyBoost once, and then every time you put it in the USB drive it gets automatically used as pseudo-RAM. Another option is to get a ReadyBoost compatible SD card and stick it in the laptop’s SD card slot – which pretty much no one ever uses. [and 4Gb SD cards can be picked up for a few £s]

Yes, it’s not quite as fast as actually adding RAM but it’s a lot easier and a great deal faster than having to use the HDD for virtual memory. I learnt this from a friend who’s a graphic designer. She uses ReadyBoost whenever she needs to do huge batch operations in PhotoShop. The ReadyBoost feature was apparently the main reason why she got her company to buy her a PC instead of a Mac. When a Mac is out of RAM, it’s out of RAM.

I even use ReadyBoost at home to run Windows 7 on a laptop that is 12 years old and has 256Mb RAM.

Tip o’ the Week #96 – Reining back Outlook’s file size

Posted on February 10, 2012 by ewand

Outlook likes to cache lots of information on your PC – which is generally beneficial. All of the email in your mailbox, for example, is already on your hard disk, so when you open a message or an attachment, it can open it quickly. This is a Good Thing. In fact, it’s the reason why Office 365 works.

One feature added in 2007 was that Outlook also cached other users’ calendars after you’ve previously opened them, so that if you open them again, the data is already there. That is also good (pretty much).

In fact, Outlook will happily trundle through a long list of calendars, updating them in the background: you might find that since it caches all those users’ & meeting rooms’ calendars, that you have rather a lot of space being consumed by the offline file. If you’re running a laptop or desktop with a traditional spinning hard disk, you probably won’t even notice – but if you’re lucky enough to have a Solid State Drive, where storage capacities are typically much lower, then it could cause you a problem.

Outlook’s OST file (that’s the offline cache), can get pretty large – by default (in Outlook 2010), it won’t warn you until the OST is 47.5Gb in size, and it won’t let the file grow to more 50Gb. Note that we’re talking about the size of the offline cache file, not the size of the user mailbox, which will typically be an order of magnitude smaller. Nevertheless, having such a big OST file will cause the machine’s performance to suffer somewhat, since it will be indexing all of the data as well as probably maintaining lots of calendars or other shared folders (as well as whatever is in your own mailbox). I first hit this problem when the Outlook cache file was taking up about one quarter of my disk space, meaning the PC was running low of free space.

To see your OST file size, copy %userprofile%\AppData\Local\Microsoft\Outlook to the clipboard, bring up the Windows Start menu and paste that into the search box and press Enter. That will open up the folder where Outlook keeps all of its offline files, so don’t worry if you see lots that you don’t expect. If there are any big files with a really old date, then they are not being used by Outlook and might be safe to remove… though take a backup copy just in case…

How to reclaim your disk space

If your OST file is particularly large (ie several times the size of your mailbox – and you can find out how large that is from the File menu in Outlook), then there are a few things you can do to reclaim the space back.

Delete the OST

You could quit Outlook, delete the OST file altogether and then restart Outlook – causing it to rebuild the whole thing from scratch. The downside to this approach is that it will take ages to complete, your PC will need to re-index all of the content to make it searchable, and you might end up with a similarly-sized file anyway since it will re-cache everything your Outlook profile tells it to.

Be rid of Calendars

It is possible to get Outlook to discard some of the data it’s cacheing – a simple bit of housekeeping would be to prune the list of other calendars shown on the list to the left of your own calendar, thereby reducing the amount of background work it has to do to keep them up to date, and reducing the size of your offline cache file.

You can remove them one by one (though this could be laborious, it at least will let you decide which – if any – to keep), or simply right-click on any groups of calendars and ditch the lot. You can always add people back as and when needed. Go on, it’s quite cathartic.

Stop the cacheing of other folders altogether

If you’d rather not cache calendars at all, you can switch off the whole functionality – simply (!) go into File | Info | Account Settings | Account Settings, and then double-click on the Exchange Server account that’s listed there. Within the ensuing dialogue box, click on More Settings then Advanced Settings. Now, you can choose to just not download (and cache) the shared Calendars or other shared folders. The downside is that you can’t see other people’s calendars when you’re offline, but that isn’t important, you might want to look at this option.

Compact the file

It may be worth trying to reduce the size in your OST file, and if you have done either of the previous 2 options, then you will definitely need to compact it. Outlook will reduce the OST file size in the background over time, reclaiming unused space in the file, but if you make large changes by deleting lots of infomration, you will need to force it to do some maintenance. A word of warning though – this will take a long time. We’re talking many hours, maybe even more than a day – so, it’s one to do overnight at best or over the weekend.

To compact the file in size (and mine went from well over 30Gb to less than a third of that), follow the instructions to get to the Cached Mode Settings above, and click on the Outlook Data File Settings button at the bottom, and you’ll see the properties of the data file. Click on the Compact Now button and wait. Oh, and you can’t use Outlook whilst it’s compacting, so do not try this during the work day….

Hopefully this will help you keep your Outlook OST file size in check. It will free up space, it will give your PC less work to do in keeping a list of calendars updated and maintaining the searchable index of all your data.

Tip o’ the Week #91 – So you’re OOF? Meh.

Posted on January 20, 2012 by ewand

Now that Outlook, Exchange and Lync all provide a way of showing that someone is Out of the Office (aka OOF, not OOO), it should be no surprise when you send email to someone internally, that you get an Out of Office message.

Outlook’s tool tip tells you they’re out, Lync’s status icon shows the small * to indicate the same, and if you hover over the person’s name, you’ll see the same message shown at the top of the information balloon from Lync. Maybe it’s time to ditch the receipt of old-fashioned OOF message altogether, at least by taking them away from your inbox…?

Fortunately, a simple Outlook rule will take care of that. We’ve talked about Outlook rules before in previous ToWs… #9 and particularly, #29. ToW #29 introduced a way of having multiple rules working to remove everything from your inbox that met a bunch of conditions, meaning that what’s left is likely to be important. If you get too many emails, check it out.

A short bit of theory

Now, you might not know this, but every “item” in Outlook (eg. email, contact, appointment) is really just a blob of data with some specific fields defining the shape of the item – obvious stuff like when was it created, sent, who was it sent to, what was its subject, etc. One of the more important fields is the “message class” – that’s the information that tells Outlook how it should be displayed, and what kind of functionality the user will have. Outlook needs to use a very different form to display a contact, for example, than a regular email message, yet underneath there’s actually very little difference other than which fields exists and what their values are.

So what? Well, it turns out OOFs use a specific message class, and can therefore be filtered out based on that.

Create the rule

To set up the rule, go to the Home tab in Outlook’s main window, and under the Rules icon, create a new one. Now, go straight to Advanced Options button in the lower right. In the Condition(s) page of the rules wizard, scroll down and look for which is an automatic reply and tick it, then click Next. Now you can decide what you want to do with it (Delete? Move to another folder, etc). It’s pretty self-explanatory after this point.

One nice side-effect here is that Outlook typically strips a lot of its internal information on an email that is sent externally – so if you get an OOF from a customer or partner, it won’t have the classification of being an automatic reply… it’s just a regular email as far as Outlook is concerned. So the filtering will only remove OOF messages from internal people and will leave external OOFs in your inbox.

If you’re feeling particularly adventurous, you could create other rules to handle messages based on type by using the “uses the form name” condition… Just make sure you don’t squirrel important messages away too deeply, in case you might actually need to read them…

Tip o’ the Week #81 – I’m Late!

Posted on December 9, 2011 by ewand

We’ve all had that feeling when you just know you aren’t going to make it in time for your next meeting… You know, you’re in Building 1 and the meeting’s at the top of Building 5, or you’re stuck in traffic, or in another meeting that’s already running over and isn’t going to end any time soon..?

Obviously, it would be polite to tell people when you can’t make it to a meeting on time… but emailing everyone to say you’ll be late will just make you later still…

I’m Late! I’m Late!!

If you use Windows Phone 7, have a look in a calendar appointment which is a meeting (ie where there are invited attendees, rather than just an appointment you’ve put in your own calendar), and you’ll see a “late” option on the menu at the bottom of the screen…

…tap on that and it will create an email ready to be sent to everyone in the meeting (if you’re the organiser), and if you’re merely an attendee, you can choose if you want the whole meeting to know of your tardiness, or if you’d rather just send an email to the organiser directly.

UMm…

Everyone who uses Exchange 2010 with its Unified Messaging capability (where voice mail is handled by Exchange) can also dial in to collect voicemails, have the Exchange Server read out emails and calendar appointments etc. One of the options when in the calendar, is to say “I’ll be late” – whereupon the server will send an email on your behalf to everyone – useful if you can’t actually type at the time (maybe you’re in the car, or running along the corridor…)

From within Lync, it’s easy to get to your Voice Mail – click on the large telephone icon near the top of the main Lync window, and you can dial into or set up Voice Mail from there.

Try calling Voice Mail and saying “Calendar for today”, and the Exchange server will read out details of your current meeting, or others in the schedule. You can then tell it you’ll be late, and by how much, or even simply say “I’ll be 10 minutes late”.

To call from your mobile, try setting up a contact in Outlook to dial into your Unified Messaging mailbox – set the contact’s phone number (for Microsoft UK users) to: +44 118 909 nnnn x p12345678#, replacing “118 909 nnnn” with the phone number you’d use to dial in to your own Exchange UM, and “12345678” with the handy 8 digit (or whatever length) PIN that the Exchange server wants you to set.

If you don’t know what your PIN is, never fear – you can reset it quickly from Outlook 2010, by going to the File menu and clicking…

Just make sure when you have to change the PIN, you remember to update the Outlook contact(s) that contain it, to reflect your new number. If you call the standard access number from another phone, you’ll need to tell it what your extension number is, but if you’ve got your mobile set up in the GAL properly, then it’s possible that Exchange can tell it’s your phone, so all you need to provide is your PIN. If you dial from Lync (as above), then you’ve already logged into the network so don’t even need a PIN. Clever, eh?

It’s worth setting up a couple of contacts to get you straight into UM – one with the number as above to take you to the spoken voice prompt, and one with the number +44 0118 909 nnnn x p12345678#001, which will automatically switch to using touch-tone numbers, and will drop you into playback of voice mail messages – handy if you know you have a new message to retrieve, especially so if you’re in a public space (where talking aloud to the server will have your tarred with the epithet “loony”) or other noisy environment, where you’d never be understood anyway.

Finally, if you like to update your voice mail message (saying you’re at WPC or MGX or Tech Ready, for example) then set up another contact with the number +44118909nnnn x p12345678#006212 – dialing that from your mobile phone will take you straight to the “record your message after the tone” prompt.

Tip o’ the Week #70 – Windows Phone 7 usage abroad

Posted on September 30, 2011 by ewand

If you’re planning on taking your Windows Phone to sunnier climes over the autumn/winter, this tip might help. One side-effect of going abroad is that the numbers you may have saved in your contacts, won’t be able to dial – 07802 etc won’t make any sense if you’re in the US….

One elegant solution to this problem would be to fix up all your contact numbers in Outlook, using a technique discussed way back in previous posts (here and here) to sort out the formatting of contacts’ phone numbers (the E.164 format – such as +44 118 etc – again, something I’ve dealt with before).

Now, Windows Phone 7 has some built-in intelligence to try to figure out what you’re attempting to dial when you’re overseas. It should be switched on by default – to check, go into Settings, then swipe right to applications and look under phone, and check International Assist is on.

Allen, being a fiduciarily responsible sort of chap, was concerned that he didn’t want to rack up lots of data charges whilst abroad, and so was keen to make sure data roaming was switched off. This is also the default setting: if you’d like to verify the fact, or if you’d like to switch roaming back on so you can use (at astronomical expense, mind) the phone’s data services whilst overseas, go into Settings, swipe down to mobile network and check to see if roam or don’t roam is set.

When you’re abroad, you might find that you can connect on free WiFi networks instead – go into Settings / WiFi and look for suitable networks. There are various apps which purport to tell you if you’re connecting via GSM/3G or WiFi, however if you switch off Data Connection and/or roaming from the mobile network settings, you can be certain you’re only using WiFi.

There are even tools which promise to do all the “yes, I accept your terms and conditions, yadda, yadda” stuff that you might have to complete in the browser after connecting to Starbucks etc WiFi, before you can use the rest of the internet. As they say, YMMV.

Tip o’ the Week #67–Lync Conferencing Tips

Posted on September 16, 2011 by ewand

An earlier Tip o’ the Week featured “5 Golden Rules” for OCS and Lync conferencing, and those tips still stand.

If you host or participate in a Lync conference, you can dial-in to the meeting from a phone as well as joining from your PC – eg for Microsoft-hosted Lync conferences, attendees can find numbers here when joining from elsewhere. The same URL can be used to set your conferencing host PIN, so if you dial the access number, you can sign in as the meeting leader.

Enter the conference ID that’s listed in the appointment, or which can be gleaned from the Lync client in the conference itself – so the leader could potentially pass on the joining instructions to other users who are not online.

Lync has some touch-tone commands that can be used to control the phone call – as an attendee, the most important is possibly *6, which mutes/unmutes your phone. Do everyone a favour if you are dialling in to a conference call, and mute your phone when you don’t need to talk. You’ll hear confirmation that “you are now muted” or the reverse, so it should be pretty clear what your current status is. Hopefully no embarassment of you starting to talk while still on mute and wondering why no-one’s listening, or the even less desirable inadvertent heavy breathing that can distract everyone else on the call.

Other touch-tone commands can help to provide the kind of info you can see when you join a conference call using the Lync client directly. Examples:

*1 – plays a list of conferencing commands you can use
*3 – plays a list of other attendees’ names
*4 – Toggle “audience mute”
*6 – Mute yourself
*7 – Lock/unlock the conference
*8 – Admit all participants currently in the lobby
*9 – Enable/disable announcements while entering/exiting

Clearly, some of these are only applicable if you’re a conference leader: it is worth remembering that you can still dial in and control a conference, even if you aren’t able to join from a PC.

Tip o’ the Week #65 – SharePoint 2010, a starter for 10

Posted on September 9, 2011 by ewand

There are many advantages to SharePoint 2010 if you’re coming from 2007, especially from a usability perspective, and there are a few nice tips to get the best out of it. SharePoint guru Jessica Meats provides a couple and will have more in weeks to come…

Update your MySite profile & picture

Head over to the new MySite (simply enter “my” in IE9’s address bar†) The default view gives you information about what’s been going on with people you work with. You can an activity feed which displays things your colleagues have been doing, such as adding new colleagues, joining groups, updating their status, leaving people notes, harvesting their Farmville crops and other interactions. So you can keep up to speed on the actions of people you’ve listed as your colleagues.

As well as seeing what your friends and co-workers are up to, you can add some information about yourself. If you click on profile, you see information about yourself that’s on your profile. Some of this stuff, like your job title, is filled in for you. There are other fields though that are all yours.

Click on the edit profile button and add your skills, interests, external blog link, even projects you’ve worked on. By adding a bit of information here, you can make it easier for people to know what you do, both inside Microsoft and outside.

If there’s a bit of information you don’t want to broadcast too loudly, you can choose to show it only to your manager, team, colleagues, or even just to yourself.

† Last week’s IE9 tips ToW spawned a micro-tip, courtesy of Neil Cockerham. You can set IE9 to assume that any single word you enter in the address bar is the name of an intranet site – that way it will always try first to go to the website, and if it fails, it will fall back to searching Bing for that word… rather than the default, which searches Bing and asks you if you’d like to go to the website instead.

To enable this option, go to the Options in IE9 by clicking on the little Cog icon in the top left, then go into Advanced, scroll down and look for the appropriate option

Sync your documents

Got a document stored in a SharePoint team site you want to work on? Got a long train ride where you won’t have an internet connection?

If you go to a SharePoint 2010 document library, there’s a button in the Library tab called Sync to SharePoint Workspace (as above).

Note that the new UI of SharePoint 2010, akin to the Ribbon that’s been in the last couple of versions of Office, needs to be switched on for every site that’s been upgraded. If you’re using an existing site and the administrator hasn’t yet switched it over, then the option to sync to SharePoint Workspace is in the Actions menu – if you select either of these options and you haven’t already configured the new SharePoint Workspace software that’s part of Office 2010, you’ll go through a wizard which will recover your account and email you a temporary password to get things moving.

SharePoint Workspace, as well as being the new name for Groove, allows you to pull SharePoint content offline, work on it locally and then synchronise up your changes later. By clicking on this button, you will launch SharePoint Workspace and it will start saving a local copy of the documents in the library.

You don’t have to lock the document first. SharePoint Workspace is clever enough to only synchronise up changes. So someone can work on the document from the library while you’re offline working on the local copy. When you get back to the office, your version will merge with the updated version in the SharePoint site.

So now no internet connection is no excuse to take it easy. Sorry…

Tip o’ the Week #46 – Reduce your influx of Corporate Spam

Posted on July 15, 2011 by ewand

We’ve all had unwanted emails from external sources – so-called “Spam”, after the famous Python sketch that featured a café with Spam in every dish on the menu.

A further menace is “Corporate Spam”, or stuff that you don’t want, but which originates from within the corporate network. Usually, C-Spam is simply being cc’ed on a long email that you really won’t ever read, but Distribution Groups provide many other opportunities to send large volumes of email to people who don’t want it.

There are, however, several weapons in Outlook 2010 to help the C-Spam burden be reduced, eg…

Ignore Conversation – find yourself on an email trail with lots of people saying “me too”, “+1”, “please stop hitting reply-all” etc? Simply right-click on any message in that thread, and choose “Ignore…” and the whole lot will be moved to the Deleted Items folder. Any future message in the same thread will be automatically deleted too. See a Demo.

This feature was semi-inspired by a legendary incident that occurred within Microsoft some years ago, known simply as “Bedlam DL3”. Someone in Microsoft IT had been testing automatic creation of very large distribution lists and adding people – alphabetically – to the DL. There were a whole series of Bedlam DLs, but one person spotted they were a member of DL3 one day, by looking at their own entry in the GAL, in the “Member of” tab.They emailed Bedlam DL3 asking “why am I on this DL, please take me off”. The other 20,000+ people on the DL received that message,many of who also said “me too”, followed by many “STOP SENDING EMAILS TO THIS LIST” type messages.

In the 24 hours after the Bedlam DL3 touch-paper was lit, the Microsoft internal email system sent more messages than was normal for a whole year. Needless to say, the quality of service was less than optimal.

Do Not Reply All – Information Rights Management (something we’ll cover in a future ToW) gives us lots of control over what can happen to an email, but it’s a little heavy handed if all you want to do is stop people replying. IRM is now supported on some mobile devices and within Outlook Web Access, but it’s not quite ubiquitous, and can be a little intrusive for the recipient.

Well, Gavin Smyth of MS Research sent in details of a great Outlook addin he’s written, which exposes a little-known tweak that will stop Outlook from the “Reply-All” syndrome – the root of the Bedlam DL3 problem.

Simply click on the appropriate Ribbon icon, and when you send an email, you can prevent internal recipients from passing it on. The No Reply All and No Forward functions aren’t rigidly enforced like in IRM, and they only work within the organisation – but they’re quick and easy to use, and have no negative impact for the recipients – it just looks like a normal email, but in Outlook, the “Reply All” or “Forward” buttons are grayed out. Simple.

More details are here.
Download the ZIP file for the NoReplyAll addin’s setup here.