Tip o’ the Week #81 – I’m Late!

Posted on December 9, 2011 by ewand

We’ve all had that feeling when you just know you aren’t going to make it in time for your next meeting… You know, you’re in Building 1 and the meeting’s at the top of Building 5, or you’re stuck in traffic, or in another meeting that’s already running over and isn’t going to end any time soon..?

Obviously, it would be polite to tell people when you can’t make it to a meeting on time… but emailing everyone to say you’ll be late will just make you later still…

I’m Late! I’m Late!!

If you use Windows Phone 7, have a look in a calendar appointment which is a meeting (ie where there are invited attendees, rather than just an appointment you’ve put in your own calendar), and you’ll see a “late” option on the menu at the bottom of the screen…

…tap on that and it will create an email ready to be sent to everyone in the meeting (if you’re the organiser), and if you’re merely an attendee, you can choose if you want the whole meeting to know of your tardiness, or if you’d rather just send an email to the organiser directly.

UMm…

Everyone who uses Exchange 2010 with its Unified Messaging capability (where voice mail is handled by Exchange) can also dial in to collect voicemails, have the Exchange Server read out emails and calendar appointments etc. One of the options when in the calendar, is to say “I’ll be late” – whereupon the server will send an email on your behalf to everyone – useful if you can’t actually type at the time (maybe you’re in the car, or running along the corridor…)

From within Lync, it’s easy to get to your Voice Mail – click on the large telephone icon near the top of the main Lync window, and you can dial into or set up Voice Mail from there.

Try calling Voice Mail and saying “Calendar for today”, and the Exchange server will read out details of your current meeting, or others in the schedule. You can then tell it you’ll be late, and by how much, or even simply say “I’ll be 10 minutes late”.

To call from your mobile, try setting up a contact in Outlook to dial into your Unified Messaging mailbox – set the contact’s phone number (for Microsoft UK users) to: +44 118 909 nnnn x p12345678#, replacing “118 909 nnnn” with the phone number you’d use to dial in to your own Exchange UM, and “12345678” with the handy 8 digit (or whatever length) PIN that the Exchange server wants you to set.

If you don’t know what your PIN is, never fear – you can reset it quickly from Outlook 2010, by going to the File menu and clicking…

Just make sure when you have to change the PIN, you remember to update the Outlook contact(s) that contain it, to reflect your new number. If you call the standard access number from another phone, you’ll need to tell it what your extension number is, but if you’ve got your mobile set up in the GAL properly, then it’s possible that Exchange can tell it’s your phone, so all you need to provide is your PIN. If you dial from Lync (as above), then you’ve already logged into the network so don’t even need a PIN. Clever, eh?

It’s worth setting up a couple of contacts to get you straight into UM – one with the number as above to take you to the spoken voice prompt, and one with the number +44 0118 909 nnnn x p12345678#001, which will automatically switch to using touch-tone numbers, and will drop you into playback of voice mail messages – handy if you know you have a new message to retrieve, especially so if you’re in a public space (where talking aloud to the server will have your tarred with the epithet “loony”) or other noisy environment, where you’d never be understood anyway.

Finally, if you like to update your voice mail message (saying you’re at WPC or MGX or Tech Ready, for example) then set up another contact with the number +44118909nnnn x p12345678#006212 – dialing that from your mobile phone will take you straight to the “record your message after the tone” prompt.

Tip o’ the Week #94 – Have you been Mango’d?

Posted on November 11, 2011 by ewand

This is another out-of-sequence-because-it’s-topical Tip… normal service will resume soon…

I’m glad so many people enjoyed last week’s tip on getting Windows Phone “Mango” and making your own ringtones for it. Yes, ringtone creation is something of a palaver, but brings a sense of satisfaction that refreshes the parts other fruits cannot reach.

As you use Mango (or Windows Phone 7.5 to give it the full handle), you’ll see lots of incremental improvements in the way things work – the threading of emails, the deeper integration of Windows Live & Facebook in messaging, adding LinkedIn & Twitter etc.
There are a few major areas that are worth exploring though.

Multi-tasking

One of the best under-the-covers features is the ability to jump between running (multi-tasking) applications. Want to copy a URL from Internet Explorer and paste it into an email…? Well, instead of going back to the Start Screen from one app to then start another, just press and hold the Back button on the bottom of your phone, and you’ll see the “App Switcher” – allowing you to swipe across and dive straight into another running application. ALT-TAB comes to your phone!

Apps that are written to take specific advantage of Mango’s multi-tasking can run in the background too… if you look in settings -> applications under background tasks, you’ll see a list of which apps are running in the background, and if you press advanced you’ll see which ones are able to.

The other buttons

It’s worth noting that the buttons on the bottom have changed their meaning somewhat – press and hold the Windows logo and you’ll get to give your phone spoken commands – not all new, but one nice addition is the ability to text someone by just talking to the phone… eg say “text <contact name>”, and then have hours of fun with freeform dictation, tarring with appropriate epithets in the hope that the phone will recognise what you say.

The magnifying glass/search button also changes its behaviour now, so it always takes you to the Bing app, rather than searching within an application. You’ll see a magnifier icon within apps, and tapping on that lets you find content in that application.

An example, and another really nice tweak in Mango, is the way it handles the App List (when you swipe right->left on the Start Screen) – if you have lots of apps installed, you can now jump straight to a grouping of apps by letter tile (like you can in Contacts, for example) or can search all your installed Apps, even extending the search to the Marketplace.

The Bing application is very cool now, too – it includes “Local Scout” search functionality that will show you what’s nearby (if you have the GPS function switched on), and will take you straight to the further improved Maps application to show you not only where your search result is, but can show you how to get there. Really very nice.

Internet Explorer

Finally, for this week, there’s the much-improved, hardware-accelerated, HTML5-supporting, mobile Internet Explorer 9. [In some tests, it’s waaaay faster than the iPhone 4 and Android].

As well as making it a lot faster, the development team redesigned the browser to make it even less intrusive to the web experience than before – see here for more information. One notable change is moving the address bar from the top to the bottom of the screen – simple usability feedback drove that change.

Incidentally, did you know that when you’re entering an address in the browser, if you press and hold the “.com” button, it will offer a few variants…?

Might just help you get your address there a little quicker…

Tip o’ the Week #58 – Find your meeting, or your Windows Phone

Posted on August 19, 2011 by ewand

This week, a couple of smart tips concerning Windows Phone 7. Both revolve around finding something – in one case, how to find your phone if you’re not sure where you left it, and the other, how to remind yourself where you’re going.

Dude, where’s my phone…?
This tip uses the location services built in to Windows Phone 7 – services which you may want to switch off if you’re having battery life issues, but which can help you out by geotagging photos (so the GPS location of the photo you take is recorded in the photo, and it’s supported in Windows Live Photo Gallery too) or by finding where you are on the map.

· If you do want to switch off Location Services, go into settings | system and under location, switch off

To turn off geotagging by default, go into settings | applications (by swiping to the left), then under pictures and camera, switch off Include location (GPS)…
To use location services in maps, just go into the Maps app and press the crosshairs button (bottom, middle) to have the phone show where you currently are on the map. When in the map view, try using use the search button on the bottom right of the phone – enter a term like restaurants, pubs, vets, petrol etc… and the map will show you what’s nearby.

If you habitually leave your phone and don’t know where, there is a facility to find out where the phone was last seen, but you need to switch it on (it’s off by default), in settings | system and under find my phone.

To check where you left your phone, you’ll need to have already set up a Windows Live address on the phone (giving access to SkyDrive etc), and then visit http://windowsphone.live.com/ on your PC – under the “FIND MY PHONE” link, you can see your phone’s approximate location on a map, erase its contents if it’s hopelessly lost, lock the device so it can’t be used (and include a “please return to… “message on the home screen) or even make the phone ring, regardless of whether it’s on mute or not… so if it’s in a hidden pocket, you’ve got a chance of giving it a poke to make some noise.

If and when you find the phone, to stop the special ring-tone, just press the power button once (the same trick that you can use to silence any ringing phone, even when locked).

Where do you want to go today?

One reader started using a great trick for remembering where he’s going – by pinning the map location to the home screen. Start by searching for a location, address, facility etc in the Maps app, then press and hold on the flag to see a detailed view of that location offering “about” (including address details, phone numbers), possibly some restaurant reviews etc, and “nearby” (other places in the vicinity).

If you look to the bottom left of the screen, you’ll see a pin shape that lets you pin a tile to the home screen; tap on the tile to return to the “about” page, and tap on the map image in the about page to go straight to the map in the Bing Maps app.

Tap and hold on the map tile on the home screen to remove it when you’re done.

Nice. Really nice. For more map tips, check here.

Tip o’ the Week #57 – Using Microsoft Tag on Windows Phone

Posted on August 12, 2011 by ewand

The “Tag” initiative has been around for a little while, in beta guise initially, then general release. The idea is that anyone can generate a 2D “barcode” that can could be a link to a website for more information, could be contact information, some plain text or even a “dialer” that would redirect a mobile device to call your number. If you’re printing posters or any other ad material, it’s easy to include a tag, and it can be customised so it’s not such an eye-sore as other, similar tagging approaches.

The ideal consumption device for tags is a mobile phone with a camera, and the team behind this technology have been profligate with their support for phone platforms – send anyone to http://gettag.mobi and they can get software for Android, Blackberry, iPhone, Java, Symbian, Windows Mobile & Windows Phone 7 (also available from the Zune Marketplace on your PC if you’re using WP7).

To use a tag, just fire up the app, point your phone at the physical – or on-screen – instance of the tag, and within the app, “scan” it by taking a picture. It’s as simple as that. The phone will then take you to the website, call the number, display the text or give you the option of saving the contact details.

If you want to generate your own tags, it’s a piece of cake – head over to http://tag.microsoft.com and sign in with your Windows Live ID. You can then create tags and download in a variety of formats, and even track how often the tags you create have been opened.

For stories of how Microsoft Tag is being used – including a photo of a guy with a Tag tattoo on his head – check out the team’s blog. Here’s another example of tag customisation that blends in a bit more than the relatively ugly QR Codes that some ads contain.

Tip o’ the Week #52 – OneNote on 3 screens & a cloud

Posted on August 5, 2011 by ewand

After the first year of ToWs, let’s start the 2nd with a short celebration of a cool feature in OneNote – not revolutionary, but the kind of thing that makes one smile when encountering it – somebody really thought about how OneNote was likely being used.

Try typing a sum – like 52×1045= (that’s the number of ToW emails times the current readership) and when you press Enter, Space, TAB etc, you’ll see that OneNote does you the service of calculating the answer. It even works with brackets and everything… try out different operators (*, x, /, ^2 etc).

Not everything in OneNote’s garden is rosy. Try copying a table (with formatting) from Excel and pasting into a OneNote notebook and you’ll maybe feel a little short changed. You could try grabbing the screen area (by looking for the Screen Clipping tool on the Insert tab), or by pressing WindowsKey-S, which will immediately grab a screen area of your choice and paste it either into a OneNote book, or put it in the Clipboard.

Share and Share alike
OneNote is such a useful way of sharing info, using SharePoint to host shared OneNote documents for work purposes, or synching personal info around – there was a way of sharing a notebook between work & home PCs, using the now-superceded Live Mesh (which was replaced by Windows Live Mesh as part of Windows Live Essentials).

A potentially simpler way of achieving the same thing is to use the newly-upgraded SkyDrive & OneNote in concert with one another, using SkyDrive to create a notebook that lives in the cloud and then, having opened the Notebook in the OneNote Web App, it’s a snap to open it in OneNote and to synchronise it onto multiple PCs.

If you have a Windows Phone 7, check out the Office Hub and look in there at OneNote – if you set the WP7 up to use your Windows Live address and choose to sync OneNote with SkyDrive, it will (by default) create a notebook called Personal (Web) in the Documents / My Documents folder. You can keep it to yourself or share it with others – click the “Shared with:” link on SkyDrive to assign permissions.

If you use this OneNote notebook to keep your scraps of personal stuff, it will synch to the cloud (accessible via a browser and OneNote Web App), via any number of PCs that you choose to synchronise it to, and it’ll also be accessible from – and updateable with – your phone.

Tip o’ the Week #46 – Reduce your influx of Corporate Spam

Posted on July 15, 2011 by ewand

We’ve all had unwanted emails from external sources – so-called “Spam”, after the famous Python sketch that featured a café with Spam in every dish on the menu.

A further menace is “Corporate Spam”, or stuff that you don’t want, but which originates from within the corporate network. Usually, C-Spam is simply being cc’ed on a long email that you really won’t ever read, but Distribution Groups provide many other opportunities to send large volumes of email to people who don’t want it.

There are, however, several weapons in Outlook 2010 to help the C-Spam burden be reduced, eg…

Ignore Conversation – find yourself on an email trail with lots of people saying “me too”, “+1”, “please stop hitting reply-all” etc? Simply right-click on any message in that thread, and choose “Ignore…” and the whole lot will be moved to the Deleted Items folder. Any future message in the same thread will be automatically deleted too. See a Demo.

This feature was semi-inspired by a legendary incident that occurred within Microsoft some years ago, known simply as “Bedlam DL3”. Someone in Microsoft IT had been testing automatic creation of very large distribution lists and adding people – alphabetically – to the DL. There were a whole series of Bedlam DLs, but one person spotted they were a member of DL3 one day, by looking at their own entry in the GAL, in the “Member of” tab.They emailed Bedlam DL3 asking “why am I on this DL, please take me off”. The other 20,000+ people on the DL received that message,many of who also said “me too”, followed by many “STOP SENDING EMAILS TO THIS LIST” type messages.

In the 24 hours after the Bedlam DL3 touch-paper was lit, the Microsoft internal email system sent more messages than was normal for a whole year. Needless to say, the quality of service was less than optimal.

Do Not Reply All – Information Rights Management (something we’ll cover in a future ToW) gives us lots of control over what can happen to an email, but it’s a little heavy handed if all you want to do is stop people replying. IRM is now supported on some mobile devices and within Outlook Web Access, but it’s not quite ubiquitous, and can be a little intrusive for the recipient.

Well, Gavin Smyth of MS Research sent in details of a great Outlook addin he’s written, which exposes a little-known tweak that will stop Outlook from the “Reply-All” syndrome – the root of the Bedlam DL3 problem.

Simply click on the appropriate Ribbon icon, and when you send an email, you can prevent internal recipients from passing it on. The No Reply All and No Forward functions aren’t rigidly enforced like in IRM, and they only work within the organisation – but they’re quick and easy to use, and have no negative impact for the recipients – it just looks like a normal email, but in Outlook, the “Reply All” or “Forward” buttons are grayed out. Simple.

More details are here.
Download the ZIP file for the NoReplyAll addin’s setup here.

Playing with Microsoft Tag

Posted on July 31, 2009 by ewand

I know it’s been around in some form for a little while now, but I’ve only started looking at Tag – a way of essentially representing URLs in a camera-phone friendly way, such that merely pointing the phone at the “tag” takes you there.

Head over to http://tag.microsoft.com and sign in with a Live ID, to create your own tags – you can generate them in colour or black & white, in several formats and sizes. I’m thinking of putting a tag on the back of my next set of business cards, pointing to a vCard – then anyone with Tag software on their phone could add my contact details in an instant.

(this tag takes you to the blog’s URL)

Point your mobile at http://gettag.mobi to install the software – available for a whole host of platforms, including iPhone, Symbian, Android and, of course, Windows Mobile 😉

Apple put the ‘Networks’ in their place

Posted on March 22, 2009 by ewand

Having just read Andrew Orlowski’s article over on The Register, it chimes exactly with a belief I’ve had since the original iPhone came out and showed a clean pair of heels to pretty much every other single device: someone had to put the mobile operator networks in their place, and only Apple were in the right place & time to do it.

As I’ve said previously on here, I’ve been a fan of Windows Mobile since day one, and I recall the frustration with the first generation Smartphones, that the mobile operators exerted so much influence not just on what the device would look like, but what software capabilities it had. The whole design of the application locking of Smartphone (which is the single biggest impediment to the easy spread of applications, a la the Apple App Store), was down to operators demanding that degree of control over the devices… or else there’d be no room on the networks for them.

In some ways, Apple’s brazen approach to the iPhone and it choosing the networks, rather than the other way round, has helped turn the industry on its head. I’m sure Google would have found a way to market with Android, but the fact that T-Mobile doesn’t offer the iPhone (in the US, at least) sure made it a lot more receptive to the boys from Mountain View, I’d wager.

It can be a dangerous game looking to the past for analogies that will prove future outcomes …

Look at the mess in the financial markets as proof – the CFO of Goldman Sachs said in the summer of 2007 that they were seeing 25-standard deviation moves, several days in a row… *

… but what Apple has done to break the shackles of the network operator, could be equivalent in effect to what happened at the dawn of the PC compatible industry. Through a combination of reverse engineering the original PC BIOS, and the fact that the software – DOS – was available from the same guys who provided it to IBM, the control that Big Blue exerted on the design, supply and pricing of that market was effectively wrested from them, initially by a rag-tag of would-be competitors (though some did make it, such as Compaq).

Just like the fixed-line phone companies have had to reinvent their business models numerous times – see Bob Cringley’s archive for lots of commentary on this hobby horse – maybe history will relegate mobile network operators to being a connection utility rather than controlling the content and the whole user experience, as they at one point wanted to do.

Still, Apple has a lot still to do, to be the saviour of the industry … it could still end up as a footnote in the history of this part of the race, with someone else coming along to take the finish line.

//E

* … meaning their predictive statistical model that was based on historical events, was telling them that things that will statistically NEVER HAPPEN were occurring regularly. What does that tell you? The model is now WRONG.

According to Tim Hartford from the FT, who I heard give a talk on this, their models said that:

3 std devs would occur once in every 3 years
4 std devs, once every 126 years
5 std devs, once since the last Ice Age
6 std devs, once since man started walking upright
7 std devs, once in 3 billion years…

… so 25 Std Devs would be something that has never and, statistically, will never, occur.

HTC s740 – great phone, just one thing…

Posted on February 20, 2009 by ewand

I got one of these things a couple of weeks ago… in essence, a great phone (I prefer the “smartphone” type device as opposed to the touch screen variety) – I’ve spent the last couple of years with the HTC s620 and it was time for a change. Key differences are that the s740 is a “candybar” type device rather than a squatter, wider phone, and has a slide-out keyboard rather than the full qwerty affair on the front.

Technology wise, the new device is bristling with features – 3G/HSDPA (so nice & fast browsing), GPS (paired with Google Maps or Windows Live Search mobile, works well). It even has an FM radio and a half decent camera.

I’ve written recently about nicely designed, functional items which remind & reinforce how good they are every time you pick them up or use them – well the s740 has one design feature which does the exact opposite.

EVERY time I use it as a phone, I curse the stupid design of the Call & Hang up buttons.

Those tiny little buttons that stand just proud of the sleek and shiny surface of the phone? Impossible to hit them without also pressing the soft keys above, or the home or back keys below. Well not quite impossible, but requires dextrous thumbnail gymnastics to use them.

Now I’d have thought that for a PHONE, these two buttons are kind of the most important? I’m not the only one, as PC Pro opined. It’s a shame – the s620 doesn’t look as groovy, but it does have an easier to use keyboard, and phone buttons that work. If only it was 3G and had a GPS…

What next for Windows Mobile?

Posted on December 24, 2008 by ewand

I’ve been a big fan of Windows Mobile for years – ever since the original Orange SPV Smartphone, the ability to easily sync contacts & calendar onto the phone and the way Windows Mobile handles that data, is far more useful than email, IMHO. I even posted about a cool feature nearly 5 years ago 🙂

Sure, the phone’s had some improving to do since those early days, but the ease of integration was the killer reason to adopt Windows Mobile rather than the various other sync or push-email options (like Nokia’s clunky software to sync contacts, or Good/Blackberry type dedicated email devices that grew to become usable phones).

Now Windows Mobile seems to have gone very quiet. Even though it’s successful (shipping 18 million devices last financial year, according to IDC) and there are a handful of decent devices (more details here), the “shiny factor” is very much with Apple’s iPhone, Blackberry’s Storm, Nokia’s ever-expanding range, and even the very-much-v1 T-Mobile G1 running Google’s Android OS.

The fact that Windows Mobile – as a collective – is out-shipping the iPhone by some multiple (at least in the enterprise) seems to be considered a temporary situation by many commentators, even though analysts predict it to continue for a while to come.

It says a lot that when Forbes commented on the market, they didn’t even make mention of Windows Mobile devices.

Any newspaper or glossy magazine reviews that do side-by-side comparisons of the latest hot gadgets, seem to think that if a Windows Mobile-powered device is any good, it’s almost despite the OS that runs on it, rather than because of it. As an example, CNet rated the iPhone 3G at 8.9, and gave the HTC Touch HD 8.8 – saying that it’s a shame it doesn’t run Android (due to perceived usability/UI issues they had).

Maybe there’s a point – I happen to like the WM UI, certainly when compared with any other proprietary mobile phone UI, but in direct comparison with the smoothness of some of its latest competitors, it can look dated, and so far, the Shiny Shiny WM phones have had some kind of 3rd-party UI, like HTC’s TouchFlo.

So what’s next?

Well, there are rumours of a Windows Mobile 6.5 – confirmed by Steve Ballmer, though only in passing – coming next year, with Windows Mobile 7 on the horizon sometime after that.

Terry Myerson – ex-lead of development and latterly Vice President of Exchange, is now the big cheese at Windows Mobile. I know Terry well, and if anyone can energise the development of the next couple of releases of the software, I think he can.

I’m still using an “Excalibur” device – like Steve, I’m a bit out of touch with the state of the art but I find the size, shape & functionality suits me down to the ground. It’ll be nice to see what comes next…

In the meantime, have a nice Christmas and a happy New Year to everyone!