How to wash your car properly

Another post from the “Random Stuff” category. Just over a year ago, I wrote on how to cook the perfect fillet steak, and amusingly, it’s by far the most-read post on this blog – by a factor of more than two…

So here’s another one for the New Year, and it’s about one of those ordinary jobs which some of us don’t do often enough, and others do it to a point of obsession: I’m talking about washing the motor.

 

There are few things more bonding between a man and his car than giving it a good clean. I mean, you get to see all the lines up close and from angles you wouldn’t normally spend any time looking at. I know it might sound a bit sad, but hand-washing the car gives you a rare chance to check out there aren’t problems with it up close – stone chips, maybe, kerbed alloys, unexplained dings etc.

Uber-petrolhead Jay Leno apparently likes to plonk a chair in the middle of his garage and enjoy looking at his extensive collection, with a glass of wine. I can totally see where he’s coming from, though kneeling in a puddle next to your own Pride & Joy is probably the nearest most mortals will get to Jay’s experience.

So, here are my own tips for car washing, culled from many car owners’ forums discussions on detailing, waxing, washing etc. It might sound like something that’s in the realm of the bleedin’ obvious, but a few of these tips made a big difference to me in time, effort and end result.

Firstly, some do’s & don’ts…

  • Don’t use an automatic car wash – the jetwash might be OK if your car is really filthy, but unless you dry the car off quickly, you’ll leave more muck still on than the jet will lift off. You need to be careful using a high-pressure jet anyway (either domestic or professional) on seals and other delicate areas.

    And don’t even go near a rotating-brush car wash unless you really don’t care about scratching the car to bits.

I know a guy who took his estate car through the car wash and when the up-and-over brush got to the back of the car, it ripped his rear wiper off. Then proceeded to batter the roof and bonnet with the wiper that was now embedded in the brush… ba-da-ba-da-ba-daaa… all the way through its return to the front. Cost his insurance company a fortune to put right.

I’ve heard of the same thing happen with car aerials that people forgot to remove, and the aerial stayed wrapped in the brush, only to knock dents all over the next customer’s car…

    • Get a big pack of microfibre cloths – Costco do 30-packs for about £12, and it’s a worthy investment. I’d recommend using microfibre mitts for the actual washing too; more of that in a minute.
    • DO NOT use washing up liquid. It contains salt and is bad for your paintwork, which will end up with a dull finish.
    • DO use a decent car shampoo – you could go crazy and spend a fortune, but I’ve been happy with standard Halfords car wash, and the 5L bottle lasted for years. Maybe when it runs out I’ll try something else, as recommended by AutoExpress.
    • DO NOT use a sponge. They just trap all the muck that you take off the car and redistribute it elsewhere, and if you get grit trapped in the sponge, you run the risk of scoring the paintwork.

      Instead of a sponge, try using microfibre wash mitts – the good ones will have an elastic cuff to keep it on your hand, and will be dry-lined so you can plunge your hand into a bucket of hot (or freezing cold) water and not get wet.

    • Don’t bother with chamois leathers – they’re often either too dry or too wet to be really effective, and you spend the whole time wringing them out. I find a couple of microfibre cloths are every bit as good.
    • Don’t use abrasive (acidic) alloy wheel cleaners – use the same process to clean your alloys that you’d use for the rest of the car, although you might want to give the wheels a going over with a soft brush first (I have a brush that was originally sold as for the bodywork, but have only ever used on the wheels).
    • If you have what are referred to as “bonded contaminants” (like tar or tree sap), use a clay bar like Meguiars Quik Clay to remove them. This contains a bar (like a small bar of soap), which is rubbed on the paintwork and will lift pretty much anything stuck to the surface without scratching or damaging the paint itself. You simply spray on the “detailing spray” as lubricant then gently rub the clay bar back and forward – it’s almost like magic. I tend to use it after washing if I notice something stuck to the paint, but also go over the whole car once a year to lift other gunk and restore the finish, before giving it a good wax. Here’s a video of Meguiars and Jay Leno talking about the clay bar.
    • Don’t scrimp on the wax; a few years ago a well-known cleaning products company made a thing that you were supposed to just attach to the end of a hosepipe and it cleaned and waxed the car “in a Flash”. Unsurprisingly, it seems to no longer be available… guess the results weren’t quite as expected…

      Anyway, I use two different waxes depending on the car – Meguiars NXT Tech Wax on darker cars, and for my red car, use Bilt Hamber Auto Balm – it really brings up the colour beautifully. Both are easy to apply and make a huge difference to the finish.

  • You might want to invest in some good glass cleaner – Meguiars or Rainex would do the trick, though Windolene might be just as effective – though I’m not sure Windolene’s dilute Sodium Hydroxide and Polyacrylic Acid would be a good thing for the rubber seals around the windows…

Finally, here’s my technique… what you’ll need:

    • 2 x dry, clean, microfibre cloths
    • 2 x dry, clean, microfibre wash mitts
    • 1 x bucket of hot, soapy water
    • 1 x bucket of cold, clean water
  • 1 x soft bristled brush

Start with one wash mitt and the hot water – working from the top of the car down to the bottom of the windows, apply evenly (not slopping too much water around if you can help it). After each panel, dunk the mitt into your cold water bucket and wring it out; you’ll be amazed how quickly that water gets dirty. The key here is that we want to take the muck off the car, not simply spread it around – rinsing the mitt regularly helps enormously.

After doing the roof, glass and mirrors, clean the bonnet/front end, the boot and then the doors. Basically, do the dirtiest bits last (usually along the door sills or the very bottom of the car below the boot). Clean the wheels using the same soapy water and the brush.

Empty both the remnants of the soapy water and the now-murky “clean” water bucket and rinse the buckets. Fill one with cold, clean water and gradually splash it all over the car to wash away any residue of the soapy water.

Take the other (dry) mitt and go over the whole car, drying it off – don’t worry too much about leaving streaks: the point here is to lift off the majority of the remaining water. Once you’ve done that, go over the whole car with one of the microfibre cloths and take the rest of the water off. Finally, take the remaining MF cloth and polish up the windows and go over the bodywork to ensure a streak-free finish.

This whole process probably takes 30 minutes, though it will obviously vary depending on the size and degree of filth of your car. It’s best to do this when the car’s not in direct sunlight and it’s not too warm – otherwise you’ll get evaporation to contend with, and all manner of streaks will appear before you finished even the first step of washing the car.

Right, that’s that. I’m off to get my anorak off…

Zune 30Gb ‘worldwide meltdown’

Zune Freeze at startupI went to grab my trusty 30Gb Zune today and it froze on startup – the “Zune” logo stayed stuck on the screen indefinitely. Hitting the web to look for techniques on how to reset the device yielded a few tips but nothing that solved my issue.


I did spot that I wasn’t alone, however – and the newswires are currently hot with the word that this problem is affecting many – if not all – of the original 30Gb Zunes. The support forums are getting pretty busy.



UPDATE: Official confirmation says here that the issue will resolve itself after the date ticks over to 1st January. This is an issue relating to the fact that 2008 was a leap year.


Microsoft has at time of writing, not said anything other than “we’re aware there is a problem and are working to fix it”: how some potential fix might manifest itself remains to be seen – hopefully, the customer experience will be similar to the so-called XBox “ring of death” scenario – I’ve had that happen on 2 XBoxes, and I have to say the smoothness and quality of the return experience is the best I’ve ever had from any company. Maybe that’s where the $1bn was spent…


Anyway, to Zunes… (and note this is the original, 30Gb Zune only – later models – 80/120 and the flash models – are unaffected). Reportedly it only affects the latest firmware – from November 2008 – too, so if you’ve a Zune that’s been sitting in a drawer for a couple of months then it’d probably be OK.



How to reset the device – in essence, reboot it by holding the back button and pressing up on the D-pad. This didn’t work for me in the “frozen” state.


P1010106P1010104How to reformat the device – I could only get this to work by waiting for the device to run out of power, then plug it in (and get the battery charging icon) and as soon as it began its start up procedure, press the back button and hold both the left part of the D-pad and the button in the middle of the pad. It did start the procedure but appeared to hang at stage 4…


A reported fix is available by opening the Zune up and disconnecting/reconnecting the battery – instructions for the brave, here. This would ordinarily void any warranty, though my device is about a year our of warranty anyway. Maybe I’ll wait for a few days and see what Redmond says, though…

What next for Windows Mobile?

Windows Mobile


I’ve been a big fan of Windows Mobile for years – ever since the original Orange SPV Smartphone, the ability to easily sync contacts & calendar onto the phone and the way Windows Mobile handles that data, is far more useful than email, IMHO. I even posted about a cool feature nearly 5 years ago 🙂


Sure, the phone’s had some improving to do since those early days, but the ease of integration was the killer reason to adopt Windows Mobile rather than the various other sync or push-email options (like Nokia’s clunky software to sync contacts, or Good/Blackberry type dedicated email devices that grew to become usable phones).


Now Windows Mobile seems to have gone very quiet. Even though it’s successful (shipping 18 million devices last financial year, according to IDC) and there are a handful of decent devices (more details here), the “shiny factor” is very much with Apple’s iPhone, Blackberry’s Storm, Nokia’s ever-expanding range, and even the very-much-v1 T-Mobile G1 running Google’s Android OS.


The fact that Windows Mobile – as a collective – is out-shipping the iPhone by some multiple (at least in the enterprise) seems to be considered a temporary situation by many commentators, even though analysts predict it to continue for a while to come.


It says a lot that when Forbes commented on the market, they didn’t even make mention of Windows Mobile devices.


Any newspaper or glossy magazine reviews that do side-by-side comparisons of the latest hot gadgets, seem to think that if a Windows Mobile-powered device is any good, it’s almost despite the OS that runs on it, rather than because of it. As an example, CNet rated the iPhone 3G at 8.9, and gave the HTC Touch HD 8.8 – saying that it’s a shame it doesn’t run Android (due to perceived usability/UI issues they had).


Maybe there’s a point – I happen to like the WM UI, certainly when compared with any other proprietary mobile phone UI, but in direct comparison with the smoothness of some of its latest competitors, it can look dated, and so far, the Shiny Shiny WM phones have had some kind of 3rd-party UI, like HTC’s TouchFlo.


So what’s next?


Well, there are rumours of a Windows Mobile 6.5 – confirmed by Steve Ballmer, though only in passing – coming next year, with Windows Mobile 7 on the horizon sometime after that.


Terry Myerson – ex-lead of development and latterly Vice President of Exchange, is now the big cheese at Windows Mobile. I know Terry well, and if anyone can energise the development of the next couple of releases of the software, I think he can.


I’m still using an “Excalibur” device – like Steve, I’m a bit out of touch with the state of the art but I find the size, shape & functionality suits me down to the ground. It’ll be nice to see what comes next…


In the meantime, have a nice Christmas and a happy New Year to everyone!

Updated LifeCam software

It’s not exactly “news”, since the Microsoft LifeCam web-camera driver & software package was updated a few months ago, but I only picked up the latest version the other day and it brought a few smiles when playing with it today, during a call with James Akrigg.


vidcam natural


lifecam The LifeCam software does real-time manipulation of the video coming from the camera, and should be visible in any application that uses the webcam (eg IM, Live Meeting etc). A few of the effects are potentially useful – like the one which blurs the background but keeps the face in focus, but most are just silly: some hilariously so.


What’s kind-of amazing about the software is the facial tracking it can do; either to zoom in and out as you move around (and follow your head movements), or to attach effects to your face or the background, all in real time.


My favourite funny effect is the “big mouth” one 🙂


vidcam wide


I can’t for the life of me think of a business reason for using this, but it certainly raised a laugh …

How Microsoft can help you save money

There’s been much said & written about the credit crunch, the downturn, the recession – whatever you call it yourself, it means that the future’s looking a good bit less certain than it was, and pretty much everyone is tightening their belts and bracing themselves for whatever is coming.

Microsoft’s Chief Operating Officer, Kevin Turner, wrote an all-staff email a couple of months ago highlighting a number of things that could save customers money, and since then, there has been an avalanche of papers, presentations, initiatives, marketing plans etc etc, focused on that theme.

My problem statement

The problem I see in a lot of this stuff is pretty simple: the good people who put together the collateral start with a conclusion in mind…

  • Sharepoint marketing folks will write a proposal about how Sharepoint can be used to make people more productive, therefore save money through efficiencies.
  • Windows Server guys will talk about how Windows Server 2008 can cut power usage, which has a direct correlation to reducing both the carbon footprint and the utility bills.

… and so on. All well and good, and some of the output has great stories about real people using the technology to make a real difference. A cynical viewer might observe, though, that the message sometimes looks like "Cut your operating costs, by implementing Microsoft™ Office Sharepoint Server 2007® etc". Yeah, very good, but it wasn’t the act of installing Sharepoint that cut your costs, it was what it allowed you to do differently, or better.

It’s coming together, though

What takes longer than the initial flurry of "this product can save you money" information, is weaving together a more holistic view of the kinds of issues that real world customers are experiencing, then figuring out what all the different capabilities & features of products can do, and applying them in order of importance to help solve the problems. Fortunately, there’s some cracking collateral now, at

http://www.microsoft.com/uk/leverage/ 
(and it’s sub-sites, like the Manage Costs one)

I’m going to write some more on the specific topic of reducing cost, in the coming weeks. Stay tuned…

Border Lines in Word & Outlook

OK, I’ve been bad. Let my blog –

which I used to update fairly frequently, though not the multi-posts-per-day, at-any-hour-of-the-day type thing that Steve Clayton does. Maybe that’s why he wins awards and I don’t 🙂

– wither and dry up. I got a new job about a year ago which means I’m now less hands-on with technology (ie. am now dispensable middle-management overhead), and that’s certainly not helped.

Anyway, New Year’s resolution is to try to keep it up to date a bit more, with tips & tricks, snippets of interesting news and maybe the odd essay on stuff that I think might be important.

Making lines in Word & Outlook

Today’s tip is something I came across by accident and use all the time. Since modern versions of Outlook use Word under the covers as their editor, it applies all through the program. It’s a way to create "Border Lines" quickly.

My favourite use for it is when you’re updating a meeting in the calendar and you want to give the attendees a short explanation of why you’re moving the time, changing the agenda etc. Best place to do that is right at the top of the body text, and a nice line between the original and what’s new provides clear separation.

The tip is – if you type three dashes "—" and press Enter, the Word engine replaces the dashes with a horizonal line that spans the width of the document/appointment/email. Example:

Some wisdom

Some more wisdom

… hit enter at the dashes and it becomes

 

image

The biggest file I’ve ever seen – 3Tb PUB.EDB

Well I haven’t seen this for myself, but I was sent a screenshot of it. Actually, it was 3 different Exchange public folder servers, each of which had ~3Tb of public folder data…

image

That’s scary and impressive in equal measure.

Reminds me of some of the stories people posted in response to my How does your Exchange garden grow? post nearly 3 years ago, on the Exchange Team blog…

Tips for optimizing Vista on new hardware

Ed Bott over at ZDNet posted a really interesting article yesterday, detailing the journey he had of making his friend’s brand new Sony Viao laptop work properly with Windows Vista Business. In short, his friend upgraded a trusty old XP Vaio to a new machine which came with Vista, but had a terrible experience of crashes, slow start up, bogging performance etc.

In a nutshell, the advice is pretty straightforward, at least for technically minded folk and backs up the experience of some of us who’ve been using Vista all through the beta program:

  • Start with Vista-capable hardware. It’s almost a waste of money trying to upgrade old PCs to run Vista. New machines which (supposedly) have been designed to run Vista with modern architectures, devices which have a good chance of having decent Vista drivers and enough horsepower to do it justice, are so cheap now, it’s hardly worth trying to tweak anything older than a couple of years old to get Vista working well on it.
  • Use the latest, best quality drivers you can. It still amazes me how many manufacturers ship machines pre-loaded with years-old device drivers, or (conversely), how many update drivers & BIOSes frequently but with poor attention to quality (the device driver certification program is there for a reason; if you have a piece of hardware that comes with a non-certified driver, you have to ask: if the manufacturer of the device cut corners in bothering to get it certified, where else did they trim savings?)

    I got a new Lenovo Thinkpad tablet a few months ago, and it was (and still is) a brilliant piece of kit. Lenovo have done a class-leading job of making it easy to keep everything up to date – including the system BIOS – in a single application, the ThinkVantage System Update. Think of that as a single app which already knows exactly what hardware you have, and checks the Lenovo site to see if there’s anything to update.

    I’ve had so many PCs where the vendor’s driver download page needs you to know everything about the internal bits of the hardware (Dell, stand up and be counted) – after choosing the machine type, why do I need to know which iteration of network controllers it has, or whether it’s got the optional super-dee-dooper graphics card or bog standard one? Can’t the manufacturer figure that out, especially if they ask for a serial number to help identify what the machine is?

  • Don’t put any unnecessary crapware on it. This starts off as a fault of the OEM who supplied the machine (sorry Dell, I have to single you out again, but you’re far from unique). It’s worth making sure you don’t install any old junk from the internet and leave it lying around on your machine. Ed Bott even suggests doing some basic installs (like Acrobat, Flash etc) then taking a full machine backup, so you can always revert to a nice starting point. Combine that with the Really Rather Good backup software in Vista (or even the Windows Easy Transfer software) which can make sure your data is safe, and it’s not unthinkable that every six or twelve months a savvy user could easily blow away the machine and recover the starting image & last data backup to be in a good state again.

    Most people accept that they need to service a car regularly to keep it running well – a modern PC is a good bit more complicated than a car (albeit with generally less terrible consequences if it all goes boom).

Part of Ed’s summary neatly encapsulates his thinking…

Well, for starters, Vista doesn’t suck. And neither does Sony’s hardware. That four-pound machine with the carbon-fiber case is practically irresistible, as my wife continues to remind me.

But when you shovel Windows Vista and a mountain of poorly chosen drivers, utilities, and trial programs onto that beautiful hardware without thinking of the customer, the results can be downright ugly. That was certainly the case with the early-2007 vintage Vaio, and it’s still true today, with too much crapware and not enough attention to quality or the user experience.

Tip for finding when an appointment was created

Here’s a tip for when you suspect someone has magicked up an appointment to coincidentally collide with an Outlook meeting request you sent them…

In your own calendar (and other people’s), you can see when a meeting was scheduled (ie request was sent or created), as well as other facts (like when you accepted it) – eg:

image

If a blocked out time in the calendar is just an appointment (ie something that was just put there by the owner of the calendar), you don’t see the date it was added…

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Remember, they’re all just forms in the end 

Way back when Exchange was young (it started at 4.0), the design was that emails/meeting requests etc, were just an "item" (which is a collection of fields, different depending on the type of item it is), and a "form" which was associated with a particular kind of item using the Message Class to denote it.

In other words, an email message would have fields like Sender, date, recipients, subject, etc. And when you went to open a message, the Exchange client (later, Outlook) would look at the class on the item (IPM.Note, for a message) and would find the appropriate form to open that item. Clear? If you really want examples of lots of different Outlook items, see MSDN.

Anyway. If I’m looking at an appointment which wasn’t a "meeting" (ie it was just put into my or someone else’s calendar, not via a meeting request/acceptance), I might not be able to see the date it was created, but the underlying item definitely does have that property. Displaying it in Outlook is pretty straightforward, if a little contrived. Here’s one quick & dirty method of doing so (I may post a more elegant solution if there’s interest)…

image1. Get to "Design this form"

Older versions of Outlook had a Developer item on the menu structure which allowed you to select (via several pop-outs if I recall) to design the current form. Outlook 2007 simplified the menus (now using the Ribbon) and no longer shows that Developer menu. One quick way of putting it back is to add that specific command to the "Quick Access Toolbar"…

Click on little down-arrow just to the right of the Quick Access Toolbar on the top left of a form (eg the form of the appointment you’re looking at), then choose "More Commands"…

On the resulting dialogue, select Developer tab in the "Choose commands from:" drop-down list box, then scroll down to find "Design This Form" (note "This Form", not "a Form…". Select that command, click on Add, then OK out of the customize dialogue.

image

Now you have a little icon supposed to represent designing actions (pencil, ruler, set square) in your toolbar:

image

Click on the icon and you get into the form designer, with the current item being loaded. You’ll see a bunch of tabs – these correspond to "pages" within the form, and any in brackets are hidden. Select the "All fields" tab, choose Date/Time fields from the drop-down (or try "All Appointment fields").

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You should now see just the date fields, including the original creation date…

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This might seem a real palaver, but once you have the icon on the QAT, it’s a 5 second action to show the dates… and can be very handy 🙂

Imperialism, Metric-centricity and Live Search

I’m a child of a mixed up time when it comes to measures and the likes. I am feet and inches tall, stones and pounds heavy, when it’s cold outside, it’s below zero degrees, but when it’s hot, it’s in the 80s.

I learned small measurement in mms and cms, so have no real idea of how big an inch is, but long distances are thought of in miles (and petrol is bought in litres to go into a car which reports how many miles per gallon it’s getting).

Now and again, I’ll need to try & recall how many chains there are in a fathom, or ounces per metric tonne, and typically call on the services of a search engine. That used to be searching for something like:

image

… where we’d normally get taken to a site in the results, which has a wizard of its own to do the calculation. Often times, the reason I want to convert something is because I’m already doing a calculation and I just need to know the ratios involved…

Which is why I love the little innovation that Live Search introduced:

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Right at the top of the results list, there you have it – dead right this is useful 🙂